Brightstar Senior Living of Mason

6491 Reading Road, Mason, OH 45040

For more information about senior living options: (844) 490-3973

4.8 from 50 reviews
5 stars
48
4 stars
0
3 stars
0
2 stars
0
1 stars
2

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Overall Review of Brightstar Senior Living of Mason

Pros

  • pro BrightStar is the absolute best facility for loved ones.
  • pro The smaller environment offers a home-like, one-on-one experience for residents and staff.
  • pro Sarah consistently keeps residents engaged in every activity and event.
  • pro BrightStar plans and executes well-thought-out events like Thanksgiving, Valentine’s Prom, and St. Patrick’s Day Pub Crawl.
  • pro BrightStar truly makes a difference and goes above and beyond in all aspects.
  • pro BrightStar provides caring and competent aides for residents with autism and Down syndrome.
  • pro The staff are incredible, hands-on, and thoughtful about activities and events.
  • pro The facility is clean, well-organized, and welcoming.
  • pro BrightStar’s team delivers care with dignity, compassion, and warmth.
  • pro Many describe BrightStar as a first-class, home-like senior living facility worth recommending.

Cons

  • pro The reviewer describes BrightStar as an awful facility and advises others not to send their loved ones there.
  • pro The program was not geared to her mother’s musical and high-functioning needs and failed to meet family expectations, with management labeled as uncooperative.
  • pro Requests for simple meal accommodations were ignored.
  • pro Management was verbally aggressive toward the resident.
  • pro Staff displayed hostility and threats, suggesting the mother was not in a safe place.
  • pro The nursing staff were described as awful and treating the facility as a social hangout rather than prioritizing resident care.
  • pro Ultimately, the family moved the mother out of BrightStar.

Review

BrightStar Senior Living of Mason is best suited for families seeking a small, home-like assisted living experience that places a premium on individualized attention, staff engagement, and dementia-focused care. The two-story, newer facility yields a calm, intimate atmosphere where residents can form meaningful relationships with caregivers and peers. Reviewers consistently point to a high staff-to-resident dynamic, a clean, well-maintained environment, and a calendar filled with organized events that feel purposefully crafted for social connection, memory care needs, and family involvement. For families who want a place that feels more like a neighborhood than a hospital, BrightStar often checks the boxes.

That said, alternatives may be worth considering for residents with broader medical complexity or a different care philosophy. A few reviewers describe experiences where management responsiveness and billing oversight did not meet expectations, raising questions about governance and escalation when issues arise. Families seeking a facility with a more corporate or hands-off management culture, or with a stronger emphasis on rapid, policy-driven problem resolution, may find BrightStar’s strengths tempered by those described gaps. Additionally, for a loved one whose needs skew toward a more activity-forward or highly specialized program beyond dementia-focused routines, a larger campus with broader programming could feel less personal than what BrightStar offers.

On balance, the strongest pros, intimate size, warmth, and consistently attentive staff, offset many potential drawbacks. Families praise the one-on-one engagement, the experienced nurses and caregivers who treat residents with dignity, and the proactive involvement of activities staff in designing purposeful days. The facility’s emphasis on dementia-informed care, with staff trained to handle behavioral responses compassionately, translates into relationships that feel genuine and long-lasting. The chef on site, regular social events, and resident-driven programs (including art and interactive experiences) reinforce a sense of purpose and belonging that is hard to match in larger, more generic settings.

Those same strengths help mitigate concerns about the cons, but do not erase them. When care plans are well-documented and the team communicates clearly, the intimate setting shines because families can observe day-to-day interactions and see the continuity of care. The smaller footprint means staffing must stay tight, which consistently appears to be the case in most reviews, but it also places extra emphasis on operational discipline. In practice, residents benefit from rapid response times and a strong emphasis on socialization and family participation, which can compensate for the occasional mismatch between promised breadth of programming and what a particular resident may expect.

Yet, not every family will find BrightStar the right fit. One careful caveat is that a mismatch can occur when a resident’s profile demands activities or a level of independence that the community does not emphasize. Another caution is the risk of friction if leadership communication falters or if billing and account matters become contentious. Prospective families should insist on a transparent, written care plan, a predictable escalation path, and a clear understanding of the cost structure and services included. Tours should probe how quickly staff respond to concerns, how meals are accommodated during illness, and how responses are documented and tracked.

For decision-making, BrightStar is a compelling choice for memory-care–focused, family-centered care in a smaller setting where genuine warmth and personalized attention are the norm. It is less ideal for those requiring expansive medical services, aggressive billing oversight, or highly varied activity programming beyond dementia-centered engagement. The prudent next steps are concrete: tour with questions about care planning, staffed hours, and family involvement; request to speak with frontline caregivers and administration about recent concerns; review the grievance process and financial terms in writing; and, if possible, arrange a short trial period or respite stay to observe daily rhythms firsthand. When these elements align, BrightStar can deliver the compassionate, intimate care that many families are optimizing for in transition moments.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brightstar Senior Living of Mason in Mason, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of our residents. Our beautifully furnished accommodations provide a comfortable and home-like environment for seniors to thrive.

We understand the importance of staying connected, which is why we offer cable or satellite TV as well as Wi-Fi/high-speed internet throughout our community. Our dining room provides delicious and nutritious meals prepared by our skilled chefs, with special dietary restrictions taken into consideration. Residents can also enjoy the convenience of having their own kitchenette for added independence.

Our dedicated staff is available around the clock to provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure coordinated care and medication management. Our mental wellness program focuses on promoting emotional wellbeing among our residents.

At Brightstar Senior Living of Mason, we believe in engaging our residents in meaningful activities that promote socialization and personal fulfillment. From resident-run activities to scheduled daily activities, there is always something exciting happening within our community.

Our prime location offers easy access to various amenities and services in the surrounding area. With two cafes, three parks, eleven pharmacies, sixteen physicians, twenty-nine restaurants, one transportation service nearby, as well as five places of worship and five hospitals close by, our residents have plenty of options for entertainment, recreational activities, medical needs, transportation arrangements, and spiritual support.

At Brightstar Senior Living of Mason, we prioritize the well-being and happiness of each individual resident. Come join our community today and experience a fulfilling and enriching lifestyle in a warm and inviting setting.

Nearby Places of Interest

Restaurants

  • Chicken Salad Chick (0.2 miles)
  • El Rancho Nuevo (1.1 miles)
  • Chick-Fil-A (1.7 miles)
  • El Rancho Grande (1.9 miles)
  • Raising Cane's Chicken Fingers (2 miles)
  • Penn Station East Coast Subs (2.1 miles)
  • McDonald's (2.1 miles)

Physicians

  • DOCS - Dermatologists Of Central States (DSWO) - Mason (0.3 miles)
  • Southwest Ohio Pain Management (0.6 miles)
  • Mason Women's Center (0.9 miles)
  • Your City MD (1.3 miles)
  • Ohio Valley Orthopaedics (1.5 miles)
  • Center For Women's Health & Wellness (1.5 miles)
  • Elizabeth Muennich MD (1.8 miles)

Pharmacies

  • Discount Drug Mart (0.5 miles)
  • Skilled Care Pharmacy (0.5 miles)
  • Assure Rx Health (1.3 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • Walmart Pharmacy (2.5 miles)
  • CVS Pharmacy (2.8 miles)

Places of Worship

  • Mason Christs Church At (0.8 miles)
  • Heritage Presbyterian Church (1.2 miles)
  • Four Corners Church (2.3 miles)
  • Axis Christian Church (2.4 miles)
  • St Anne Episcopal Church (4.2 miles)
  • Motherless Daughters Ministry (5.5 miles)

Hospitals

  • Micu 4 (1.5 miles)
  • West Chester Hospital (2.1 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (2.9 miles)
  • Midwest Process Innovation (3.3 miles)
  • Cincinnati Children's (3.4 miles)
  • TriHealth Seniority - TriHealth Bethesda North Hospital (6.5 miles)
  • Trihealth Connect Training (6.7 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.7 miles)

Parks

  • Voice of America Park (2 miles)
  • Cottell Park (2.8 miles)
  • Fleckenstein Park (3.1 miles)
  • Weller Park (5.6 miles)
  • Sharon Woods Park (6 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (3.4 miles)

Theaters

  • AMC West Chester 18 (5.2 miles)

Frequently Asked Questions

Where is Brightstar Senior Living of Mason?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.