The Grand in Dublin, OH

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  • Interior

    A spacious lobby featuring a grand piano, elegant seating, and a balcony with decorative railings.
  • Decor

    A charming indoor model village featuring a central clock and various shop facades.
  • Building

    A modern multi-unit residential building with attractive architecture and colorful landscaping under a blue cloudy sky.
  • Architecture

    A modern suburban house with a brick facade under a partly cloudy sky.
  • Windows

    A view of a shopping area featuring modern storefronts and large windows, allowing natural light to illuminate the space.
  • Dining

    A welcoming view of the interior of Digger & Finch, featuring a cozy dining area and bar.
  • Landscaping

    A beautifully designed residential building with a mix of brick and colorful siding under a blue sky.
  • Kitchen

    An inviting kitchen exhibit showcasing a well-designed space.
  • Lobby

    A beautifully decorated lobby featuring a large clock and festive Christmas trees.
  • Exercise Equipment

    A gym room featuring a recumbent bike and an elliptical machine by the window.
  • Healthcare

    A physical therapy session in progress with a therapist assisting a patient by the window.
  • Architectural Design

    A view of an indoor shopping area featuring a blend of modern and classic architectural styles.

The Grand in Dublin, OH

4500 John Shields Parkway, Dublin, OH 43017

For more information about senior living options: (844) 490-3973

4.2 from 104 reviews
5 stars
76
4 stars
7
3 stars
2
2 stars
2
1 stars
17

Assisted Living Independent Living Memory Care Skilled Nursing Facility

Overall Review of The Grand

Pros

  • pro The Grand at Dublin is described as beautiful with a resort-like atmosphere and a welcoming, homey feel.
  • pro The rehab therapy teams (PT/OT/Speech) are praised for helping residents regain strength and independence.
  • pro Therapists named in reviews, such as Emily, Cam, Kiran, and Karri Mirgon, are highlighted for energy, encouragement, and personalized care.
  • pro Nursing staff and aides are described as compassionate, attentive, proactive, and friendly.
  • pro The facility offers engaging amenities, including Main Street with an ice cream parlor, theater, chapel, and pub, that enhance daily life.
  • pro Admissions, social workers, and administrators are recognized for warmth, accessibility, and thorough communication.
  • pro Families routinely express gratitude and recommend The Grand for care, rehab, and long-term living.

Cons

  • pro The patient developed sores and rashes, and she had to be reminded to receive a shower; she was incorrectly coded as diabetic, which limited her menu options, and she was found lying on the floor one morning.
  • pro The Grand looked nice, but the overall experience was not good due to staffing shortages and inconsistent staff attention.
  • pro The food was not appealing or nutritionally balanced, and the patient could not get fresh fruit.
  • pro Communication was terrible, with front desk staff delivering poor service, no set schedules, and basic amenities like TV, wifi, and water in rooms often unavailable.
  • pro Pain medications were often delayed, sometimes taking over an hour or more to be delivered.
  • pro A night shift nurse was described as stringent and unkind about pain medication.
  • pro There were serious safety and neglect concerns, including bedsores and hospitalizations, with some reviewers alleging Medicare fraud and non-responsive leadership.
  • pro An aide was criticized for inattentive care and inappropriate behavior, such as standing on a resident's pillow with shoes on.
  • pro Multiple reviewers warned against sending loved ones there due to chronic understaffing and ongoing management issues.

Review

The Grand of Dublin is best suited for families whose top priority is high-quality rehabilitation in a striking, village-like campus where therapy leads the care plan and memory care teams feel like extended family. This community shines for short-term rehab after surgery or a stroke, with a rehab department repeatedly praised for PT, OT, and speech services that push residents toward real, measurable gains. The setting matters too: private rooms, a mock Main Street with shops, an ice cream parlor, a chapel, a theater, and a pub create an engaging, home-like atmosphere that keeps residents motivated to participate in daily activities. When families want coordinated care that clearly centers on therapy-driven recovery and social reintegration, The Grand delivers.

Those who may want to consider alternatives are families that prioritize consistently reliable nursing coverage and ultra-responsive front-line service every shift. Several reviews flag issues around staffing levels, slow med administration, and front-desk communication that can leave families feeling out of the loop. For loved ones who require steady, predictably timely care - especially around medications, wound care, and daily personal needs - these gaps can matter a lot. Out-of-state families or those who fear lapses in basic daily support may find other options with more consistent nurse-to-resident ratios a tighter fit. The Grand can still be excellent, but for residents whose needs demand unwavering 24/7 attentiveness, alternatives may be worth exploring.

On the plus side, the core advantage of The Grand lies in its therapy strength and the culture around recovery. Therapists are described as knowledgeable, energetic, and unflagging about safety and independence. Ingredient to success appears to be a team approach: therapists coordinate with nurses, social workers, dietitians, and family members to tailor plans and track progress. Families consistently highlight the sense that residents are pushed to regain function - often with noticeable improvements in strength, balance, and confidence. The facility's atmosphere - decor, private rooms, and campus amenities - also supports mood and motivation, helping residents engage in exercises, group sessions, and social activities that reinforce rehabilitation gains.

That same care philosophy extends to memory care, where staff are repeatedly called "angels," with families reporting meaningful connections, timely updates, and patient-centered routines that honor spiritual and emotional needs. The Grand's memory care teams tend to know individual resident histories, preferences, and quirks, which translates into personalized care plans and better quality of life in daily interactions. When a loved one requires ongoing cognitive support, the combination of dedicated memory care staffing and a lively activity calendar can make a meaningful difference. The admissions process and social work support also earn praise for smoothing transitions and aligning services to long-term goals.

Still, the cons are not merely cosmetic. Reports of delayed pain medications, long waits for assistance to the bathroom, and inconsistent responsiveness on certain shifts recur in the reviews. There are also troubling anecdotes about wound care lapses and showering gaps, as well as sharp complaints about front-desk service and overall communication. A minority of reviews describe experiences bordering on neglect or mistreatment, which are alarming and cannot be dismissed. While many residents and families report superb care and dramatic improvements, these darker accounts underscore that staffing realities on some days can undermine otherwise excellent clinical outcomes.

Taken together, the pros - exceptional rehab results, compassionate therapy teams, and a warm, amenity-rich environment - often offset the most common drawbacks for families who stay actively engaged in their loved one's care. The Grand functions as a well-integrated wellness village: residents can access recovery services, memory care, social work, dietary planning, and meaningful daily activities without feeling isolated from the larger community. Yet the risk of uneven nursing coverage means families should probe staffing patterns, insist on clear med administration protocols, and request regular, transparent updates. If these checks are in place, The Grand stands out as a premier choice for rehab and memory care in Dublin.

For families weighing where to place a loved one, The Grand is a strong candidate when recovery and engagement take priority and when a resort-like setting aligns with personal preferences and budget. Prospective residents should schedule thorough tours, speak with admissions, and request to observe a shift in both therapy and nursing to gauge consistency. If a steady, highly responsive nursing presence is non-negotiable, or if past experiences with delays in basic care are a deal-breaker, it would be prudent to explore alternatives. In the right circumstances, The Grand delivers dramatic positives: excellent therapy outcomes, dedicated caregiving teams, and a vibrant, respectful environment that can help a loved one regain independence and dignity.

Features

Housing

  • 40 resident community capacity 40 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (14 miles away) John Glenn Columbus International Airport (14 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Grand in Dublin, OH is a vibrant assisted living community offering a range of care options and amenities to cater to the diverse needs of its residents. With 2-bedroom apartments available for housing, individuals can enjoy spacious and comfortable living arrangements.

The community provides various types of care including Independent Living, Memory Care, and Skilled Nursing Facility services. This ensures that residents receive the level of assistance they require based on their specific needs.

A wide array of amenities are provided at The Grand to enhance the quality of life for residents. These include cable or satellite TV, a dining room for communal meals, fully furnished accommodations, access to a garden and outdoor space for relaxation, housekeeping services to maintain cleanliness, and a kitchenette for those who prefer to prepare their own meals. Residents can also benefit from move-in coordination assistance to make the transition smooth and stress-free.

For recreational activities, The Grand offers resident-run activities as well as scheduled daily activities to keep individuals engaged and entertained. A small library is available for those who enjoy reading. Furthermore, Wi-Fi/high-speed internet is provided enabling residents to stay connected with loved ones or indulge in online activities.

Care services at The Grand encompass 24-hour supervision ensuring round-the-clock support and security. Trained staff members are available to assist with daily activities such as bathing, dressing, and transfers. The community also caters to those with diabetes or special dietary restrictions by providing appropriate meal preparation and service options.

Medication management is offered at The Grand along with mental wellness programs aimed at promoting overall emotional well-being. Residents with mild cognitive impairment can take advantage of specialized memory care programming designed specifically for their needs.

In terms of location convenience, The Grand benefits from its proximity to several essential facilities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby as well as a hospital should medical attention be required.

Overall, The Grand in Dublin offers a comprehensive and supportive living environment where residents can enjoy the comforts of home, engage in meaningful activities, receive personalized care, and benefit from a prime location with easy access to various amenities in the neighborhood.

Nearby Places of Interest

Cafes

  • Kona Craft Kitchen (0.2 miles)
  • Tim Hortons (1.3 miles)
  • Starbucks (2.3 miles)
  • Starbucks (3.5 miles)
  • Starbucks (3.6 miles)
  • Dells Homemade Ice-Cream & Coffee (3.8 miles)

Restaurants

  • The Pearl (0.5 miles)
  • Jeni's Splendid Ice Creams (0.6 miles)
  • Flannagan's Dublin (1 miles)
  • McDonald's (1.1 miles)
  • Taco Bell (1.1 miles)
  • Cafe Istanbul (1.1 miles)
  • Black Hat (1.1 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Market District Supermarket (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.7 miles)

Parks

  • Coffman Park (1.3 miles)
  • Carriage Place Park (2.8 miles)
  • Avery Park (2.9 miles)
  • Antrim Park (4.2 miles)
  • Thompson Park (4.7 miles)
  • Glacier Ridge Metro Park (5.2 miles)
  • Highbanks Metro Park (5.4 miles)

Physicians

  • Emerald Pediatrics (1.6 miles)
  • Pediatrics Ophthalmology Associates - Nationwide Children's Close to home center (1.9 miles)
  • Samantha M Kinross O D (2.7 miles)
  • Rainbow Pediatrics (2.8 miles)
  • Jennifer Shoenfelt, MD (3 miles)
  • TLC Laser Eye Centers (3.1 miles)
  • Dermatology and Cosmetic Surgery of Dublin (3.1 miles)

Places of Worship

  • Saint Brigid of Kildare Catholic Church (2.8 miles)
  • Saint Brendan Catholic Church (3.7 miles)
  • Scioto Ridge United Methodist Church (4 miles)
  • St Andrew Church (5.2 miles)

Transportation

  • The Ohio State University Airport at Don Scott Field (OSU) (2.8 miles)

Hospitals

  • Columbus Oncology Associates (3.2 miles)

Frequently Asked Questions

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