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2.4 from 42 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
2
1 stars
26
Overall Review of Heartland Of Dublin
common12 reviews mention this
Staff responsiveness is mixed
Residents describe very slow responses at times, while others report staff can be quick to help.
Many residents mention call lights, phone calls, or nurses station access taking too long, including reports of unanswered call lights and phone lines that went unanswered many times in a day. Several other reviewers balance that with praise for responsive communicationâsharing that staff monitored closely, informed families, and followed up on questions quickly. Even among positive reviews, the consistent thread is that getting help and updates matters most during a stay.
caveat9 reviews mention this
Food quality drives strong reactions
Food gets sharply mixed reviews, from cold and unappetizing to enjoyable meals with attentive dietary support.
A number of residents complain the food was awful, including accounts of meals arriving cold and some describing poor preparation. Others report the opposite, saying the food was enjoyable and that dietary staff were attentive and proactive. A few reviews also point to specific diet-related attention, tying the meals to better health numbers during a stay.
caveat4 reviews mention this
Cleanliness and room conditions vary
Residents report inconsistent cleanliness, from clean rooms to concerns about dirty spaces and basic upkeep.
Some reviewers say the facility is very clean and that rooms look good. Other residents describe serious cleanliness concerns, including dirty rooms and issues with basic maintenance like walls, lights, and phones not working. There are also accounts of limited room cleaning during a longer stay, requiring repeated requests.
common6 reviews mention this
Physical therapy is a standout
Residents frequently single out physical therapy as either a major strength or a disappointment.
Several reviews praise the physical therapy team, saying sessions were excellent and that residents made meaningful progress. A couple of reviewers also highlight therapy support in daily recovery, including therapists pushing patients and working on mobility goals. At the same time, a few residents report not receiving the therapy they expected or that therapy quality was not good.
caveat5 reviews mention this
Assistance with daily needs differs
Residents describe inconsistent help with bathing, toileting, and other daily needs.
Some reviews describe gaps in hands-on care, including long waits for bathroom help or assistance with basic needs like changing and showering. Others report less frequent showers and say their loved one was not gotten up for long stretches. Positive experiences are mentioned less often than the concerns, but when residents do praise care, they typically emphasize nurses being supportive and listening to needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
John Glenn Columbus International Airport (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Dublin, Ohio offers a variety of amenities that cater to the needs of seniors looking for a convenient and accessible location. With several pharmacies, including CVS Pharmacy and Walgreens, in close proximity, obtaining prescriptions and healthcare essentials is made easy. Additionally, there are a number of reputable physicians and medical facilities nearby, such as Riverside Outpatient Surgery Center and Rainbow Pediatrics, ensuring quality healthcare services are readily available. For leisure activities, seniors can enjoy dining at restaurants like The Pearl and Cafe Istanbul or grab a coffee at Kona Craft Kitchen or Starbucks. Parks like Coffman Park and Carriage Place Park offer opportunities for outdoor recreation and relaxation. Places of worship such as Saint Brendan Catholic Church and Saint Brigid of Kildare Catholic Church provide spiritual support for those seeking it. Overall, this area provides a well-rounded community with access to essential services that would meet the needs of seniors considering senior living in Dublin, Ohio.
Restaurants
Black Hat (0.6 miles)
Flannagan's Dublin (0.7 miles)
Chick-Fil-A (0.7 miles)
Jeni's Splendid Ice Creams (0.7 miles)
The Pearl (0.8 miles)
Cafe Istanbul (0.8 miles)
McDonald's (1 miles)
Cafes
Kona Craft Kitchen (0.7 miles)
Tim Hortons (1.5 miles)
Starbucks (2.1 miles)
Starbucks (4 miles)
Starbucks (4.1 miles)
Dells Homemade Ice-Cream & Coffee (4.5 miles)
Pharmacies
CVS Pharmacy (1.2 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.4 miles)
Market District Supermarket (3 miles)
Walgreens (3.2 miles)
Marc's Stores (3.4 miles)
Physicians
Emerald Pediatrics (1.6 miles)
Pediatrics Ophthalmology Associates - Nationwide Children's Close to home center (2.3 miles)
Samantha M Kinross O D (2.5 miles)
Forefront Dermatology Columbus, OH (2.9 miles)
Riverside Outpatient Surgery Center (3 miles)
Rainbow Pediatrics (3.2 miles)
Jennifer Shoenfelt, MD (3.5 miles)
Parks
Coffman Park (1.8 miles)
Carriage Place Park (2.1 miles)
Avery Park (3.5 miles)
Antrim Park (3.6 miles)
Thompson Park (4 miles)
Flint Park (5.2 miles)
Transportation
The Ohio State University Airport at Don Scott Field (OSU) (2.1 miles)
Places of Worship
Saint Brendan Catholic Church (3.2 miles)
Saint Brigid of Kildare Catholic Church (3.4 miles)
Heartland Of Dublin on seniors.fyi includes 9 photos including images showing building, interior, architecture, seating area, landscaping, windows, pathway, flag, and more.
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Exercise Equipment, Healthcare, Rehabilitation, Physical Therapy, and Therapy Room
Lounge
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