Cornerstone Health Services Inc

Pros

• Cornerstone is consistently described as professional, compassionate, and proactive in helping clients.
• Shawnda is praised for going above and beyond and caring for clients like family.
• Victoria is regarded as an exceptional caregiver who shows love and affection, even to clients' pets.
• The scheduling staff and aides are noted for being compassionate, caring, accommodating, and punctual.
• Simone is highlighted for engaging clients in activities and providing one-on-one compassion.
• The agency is praised for quick response, flexibility, and tailoring schedules to needs.
• Shawn, Erica, and the Columbus team are described as amazing, responsive, and trustworthy.
• Caregivers are consistently described as kind, friendly, knowledgeable, and reliable.
• Families report high satisfaction and strong willingness to recommend Cornerstone.
• Cornerstone is appreciated for matching caregivers to client personalities, ensuring a good fit.

Cons

• A reviewer criticized Cornerstone for parking issues, saying that employees should be taught how to park and calling the person responsible an "idiot" because they couldn't get into their car after leaving the hospital.

Review

Across a broad set of testimonials, Cornerstone Caregiving emerges as a service that many families rely on during vulnerably personal times and transitions. Reviewers repeatedly note a professional, proactive, and compassionate approach - from the moment help is requested to the ongoing care and communication that follows. One person even highlighted their own experience as a new member of the company, saying they've observed "they are the best people and company that I have worked for," with a pattern of calls to check in and ensure needs are being met. The consistent thread is a commitment to accessibility, care, and thoughtful follow-through in every interaction.

Several reviews shine a spotlight on individual caregivers who have made a lasting impact. Shawnda is described as a true blessing, "going above and beyond, caring for my dad as if he were her own father," with attributes of compassion, reliability, and kindness that families say make all the difference. Victoria is praised as "more then a five star caregiver," with remarks about love and affection extended not just to the client but to his or her pet as well - a granddaughter-like presence, complete with a nickname "Mouse." The heartfelt gratitude conveyed by Mrs. Britton captures how deeply these personal connections matter, with the client hoping not to lose such a capable and caring caregiver.

Beyond individual caregivers, the overall quality and responsiveness of Cornerstone's service is repeatedly commended. Several reviewers describe the company as "quick when we needed help fast," with the Aides consistently described as good quality and on time. Families emphasize that Cornerstone not only provides care but also a reliable, organized framework that keeps daily life and routines stable during periods of medical need or family transition.

The Scheduling team and the caregivers themselves are repeatedly acknowledged for their exceptional empathy and flexibility. Simone is singled out for special praise: she has "gone above and beyond," engaging a father meaningfully in activities, offering one-on-one compassion after the loss of his wife, and earning recognition for professionalism, attentiveness, and flexibility in scheduling. The sentiment is clear: staff like Simone don't just meet expectations; they connect with families on a "fam like level." Some reviewers even call for wage recognition, noting that individuals like Simone deserve consideration for increases because their contributions are a key part of what makes Cornerstone stand out.

Emily's experience underscores the agency's adaptability. She describes Emily as "Amazing," and highlights the agency's willingness to tailor arrangements - being flexible enough to cancel or change hours as needed. This level of customization is echoed by others who mention how Cornerstone can adjust to changing schedules around a loved one's care needs, making it possible for families to navigate rigorous caregiving demands without sacrificing support.

Caregiver-fit and client relationships also come through strongly in references to Carrie Popovich and other team members. Carrie is praised for showing up with a smile, bringing excellent caregiving skills - from activities of daily living to balanced meals and companionship - while acknowledging the broader impact of the team's approach. One reviewer even thanks Carrie personally and notes that their dog loves her, illustrating how Cornerstone caregivers often become trusted, multi-dimensional partners in a family's daily life.

Management and program-level support also receive high marks. The Columbus team is described as truly amazing, with Shawn (the Operational Director) and Erica singled out for their responsiveness and hands-on involvement. Clients appreciate the direct contact and home-visit check-ins, and many emphasize how Cornerstone helps patients navigate the larger healthcare landscape, including resource connections and even VA coordination. The overall message is that Cornerstone is more than a caregiver placement service; it's a supportive partner that helps families maneuver complex systems during challenging times.

Of course, no collection of reviews could be entirely uniform, and one outlier note touches on a logistical frustration rather than caregiving quality. A reviewer pointed out a problem with parking near Children's Hospital, quipping, "Teach your employees how to park! I couldn't get into my car leaving Children's Hospital Sunday because of this idiot!!" While this sentiment lies outside the core caregiving experience, it reminds readers that every service has operational kinks to address, even as the caregiving experience itself remains overwhelmingly positive.

Overall, the sentiment across these testimonials portrays Cornerstone Caregiving as a compassionate, professional, and reliable partner for families facing medical needs and caregiving responsibilities. Clients commend the consistent on-time arrivals, the warmth and competence of individual aides, and the responsive, supportive management. They highlight how Cornerstone helps families feel less burdened, more in control, and more connected to the care their loved ones receive. The result is a service that families repeatedly trust with sensitive responsibilities and continue to recommend with heartfelt gratitude.

This area of Columbus, Ohio offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies in close proximity, access to medication and healthcare products is convenient. There are also several reputable physicians and medical facilities nearby for comprehensive healthcare needs. The abundance of restaurants within a few miles radius provides options for dining out or grabbing a quick bite to eat. Additionally, the presence of parks allows for outdoor activities and leisurely walks amidst nature. There are also cafes for socializing and enjoying a cup of coffee. For entertainment, there is a modern theater nearby. Places of worship are also within reach for spiritual support. Overall, this part of Columbus provides a well-rounded community that can offer comfort and convenience for seniors looking to settle down in the area.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Marc's Stores (2.6 miles)
• SBH Medical Compounding Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Restaurants

• The Volleypark (0.9 miles)
• Columbus Square Bowling Palace (1.1 miles)
• Golden Phoenix Restaurant (1.8 miles)
• Bob Evans (2.6 miles)
• Chipotle Mexican Grill (2.7 miles)
• McDonald's (2.7 miles)
• Wendy's (2.7 miles)

Parks

• Sharon Woods Metro Park (1.8 miles)
• Metzger Park (3 miles)
• Flint Park (3.7 miles)
• Antrim Park (3.8 miles)
• Whetstone Park / Park of Roses (4.2 miles)
• Highbanks Metro Park (5.5 miles)

Physicians

• Worthington Family Physicians (2 miles)
• Center for Surgical Dermatology & Dermatology Associates (3.7 miles)
• Premier Women's Health (3.8 miles)
• Rgi Dr James (3.9 miles)
• Midwest Allergy Asthma and Immunology (3.9 miles)
• Central Ohio Primary Care (4.1 miles)
• PrimeMD - Westerville Primary Care Walk-ins (4.2 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (2.2 miles)
• Ohio Health (5.1 miles)

Cafes

• Panera Bread (2.7 miles)
• Crimson Cup (3.6 miles)
• Northstar Cafe (3.8 miles)
• Starbucks (4.1 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.7 miles)

Theaters

• Dreamscape at AMC Easton Town Center (3.6 miles)

Places of Worship

• Westerville Christian Church (3.9 miles)
• Faith Ministries Church (4.4 miles)
• Holy Name Church (5.7 miles)