Parkside Villa

Pros

• The therapists at Parkside Villa are skilled and caring, providing excellent rehabilitation services.
• Residents appreciate the variety of activities available, such as bingo and games, which help keep them engaged.
• Dayshift staff are noted for being attentive and responsive to residents' needs.
• Some residents find their rooms cozy and clean, contributing to a comfortable atmosphere.
• Certain food options received occasional positive feedback from residents who found them satisfactory.
• Residents express fondness for the staff members who follow up on requests promptly.
• The facility's access to Southwest General Hospital is seen as a convenient benefit for residents needing medical attention.

Cons

• The nursing facility is understaffed, leading to poor services and neglect of residents' needs.
• Residents often receive inedible meals, indicating a serious lack of attention to dietary quality.
• Medical negligence has occurred, such as missed medications and incorrect dosages being administered.
• Staff members appear disengaged and unmotivated, creating a dreary atmosphere for residents.
• Facilities are not adequately cleaned, with significant issues like unemptied trash and dirty common areas reported.
• Communication from staff regarding resident care is lacking, leaving families feeling uninformed and frustrated.
• Residents frequently experience long waits for assistance when using call buttons or needing care.
• The environment feels neglected, with outdated furniture and maintenance issues contributing to an overall sense of decay.
• Families report instances of retaliation against residents after complaints about care are raised.
• There is a general perception that management prioritizes cost-cutting over the well-being of residents.

Review

The experiences shared by residents and family members at Parkside Villa paint a troubling picture of the facility's operations, particularly regarding staffing, care quality, and overall management. Many reviewers echo similar sentiments about the inadequate support provided to patients, often highlighting alarming instances of negligence. A consistent theme emerges: staff shortages seem pervasive, leading to compromised patient care and safety. Reports indicate that basic needs such as medication administration were mishandled; one reviewer recounted that their mother never received scheduled antibiotics, only for the RN to falsely document in her chart that they had been administered. Such negligence raises serious concerns about accountability and adherence to healthcare standards within the facility.

Food services also receive dismal reviews across the board. Residents describe meals as inedible or lacking in variety—plagued by poor culinary preparation that consists mainly of cheese slathered on dishes without any clear identification of what they are consuming. The dietary teams are criticized for producing meals described as overcooked and visually unappetizing; one parent even remarked that they wouldn’t feed the food provided to a feral animal. Additionally, despite having two dieticians employed at the facility, complaints about substandard food persistently pour in from residents who feel their nutritional needs have not been met.

Moreover, while some areas of Parkside Villa were noted for cleanliness—including hallways and therapy rooms—the same cannot be said for patient rooms and common areas which often went neglected. Reviewers shared troubling accounts of garbage left unemptied for days until fruit flies emerged and dirt remaining on surfaces untouched by housekeeping staff. Furthermore, residents expressed frustration with the cleanliness of personal living spaces where carpets were dirty and furniture showed signs of wear. Situations like these highlight a stark disconnect between management’s responsibilities and execution on ground level.

Given these myriad complaints surrounding staffing shortages and environmental conditions, many individuals felt their loved ones were often left waiting long periods for basic assistance—such as responding to call buttons when urgent help was needed or receiving scheduled showers twice weekly. Some patients reported waiting extended periods just to receive water or other necessities; there were even allegations made against staff who purportedly retaliated against residents who raised these issues with management.

Deteriorating relationships between families and staff paint an unsettling image of communication breakdowns within Parkside Villa. Family members struggled to obtain timely updates regarding their loved ones' conditions—particularly during challenging times exacerbated by COVID-19 restrictions—and some relayed distressing accounts where their inquiries went unanswered or resulted in disrespectful interactions with employees who displayed indifference towards both them and their family members’ well-being.

On a slightly more positive note, certain aspects like physical therapy services received commendation with many calling therapists skilled and caring; however, this praise stands in stark contrast to other departments that appear poorly managed overall. It becomes evident through these reviews that while there might be pockets of excellent service within the facility—for instance, rehabilitation therapies—these strengths do not negate underlying systemic failures concerning basic care provisions essential for patient dignity and comfort.

In conclusion, it is imperative for prospective families considering Parkside Villa for their loved ones take heed from these accounts filled with frustration, neglect, unsatisfactory food services, poor sanitary conditions—an indication perhaps that serious changes are required both at operational levels within this facility as well as an reevaluation based on resident care standards overseen by governing health bodies responsible for safeguarding vulnerable populations such as those residing in nursing homes.

Physicians

• Southwest Family Physicians (0.3 miles)
• Ent Allergy Health (1.5 miles)
• Cuyahoga County Board of Health (3.6 miles)
• Allergy Diagnostic (5.3 miles)
• Premier Physicians (6.6 miles)
• Orthopedic Associates Westlake (7.3 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.4 miles)
• McDonald's (0.4 miles)
• Taco Bell (0.6 miles)
• Mitchell's Ice Cream (4.2 miles)
• TGI Friday's (4.2 miles)
• Kosta & Vics Restauran (4.2 miles)
• Condado Tacos (4.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.6 miles)
• Discount Drug Mart (2.3 miles)
• Marc's Stores (2.4 miles)
• Marc's Stores (2.7 miles)
• CVS Pharmacy (3.1 miles)
• MetroHealth Parma Medical Center - Pharmacy (3.6 miles)

Parks

• Metroparks Mill Stream Run Reserve North (1.8 miles)
• Surrarrer Park (2.9 miles)
• James Day Park (3.2 miles)
• Rocky River Reservation (3.4 miles)
• Strongsville Wildlife Area (4.1 miles)
• Cleveland Metroparks - Big Creek Reservation (4.3 miles)
• Bain Park (4.5 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (5.5 miles)
• Starbucks (6 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.1 miles)

Transportation

• Concourse C (2.3 miles)
• TSA Checkpoint C (2.4 miles)
• United Airlines Ticket Counter (2.4 miles)
• Cleveland-Hopkins International Airport (CLE) (2.4 miles)
• American Airlines Ticket Counter (2.5 miles)
• Concourse B (2.5 miles)
• Hertz Rent A Car (3.3 miles)

Hospitals

• Benchmark Imaging Group (3.5 miles)
• CCF Fairview Hospital (5.1 miles)
• Cleveland Clinic - Fairview Hospital (5.2 miles)
• St John Medical Center (7.1 miles)

Theaters

• Cinemark 383 Strongsville (4.6 miles)

Places of Worship

• Jehovah's Witnesses (6.9 miles)