Visiting Angels - Berea, OH in Berea, OH

Pros

• Visiting Angels provides outstanding care.
• The staff are responsive, accommodating, and put families at ease.
• Caregivers are kind, capable, and reliable.
• Kayla and Beverly are compassionate and highly recommended.
• The Berea team matches caregivers well and maintains dependable scheduling.
• Families experience peace of mind thanks to the compassionate, professional care.
• The office and scheduling staff are helpful and go above and beyond.
• Caregivers arrive on time, follow directions, and provide attentive, thorough care.
• Many clients describe Visiting Angels as a life-changing, supportive service.

Cons

• They send in workers who can't handle the patient and don't inform them of schedule changes until contacted.
• They failed the family when a caregiver called off and no replacement was provided, forcing them to miss work.
• The organization habitually failed to provide replacements, with caregivers repeatedly not showing up.
• They used the same excuse for different caregivers not reporting to work, claiming foot injuries that didn't occur.
• Aides were inconsistent and the organization expected payment to train yet another caregiver for the dad.
• They charged exorbitant fees and seemed motivated by money rather than health care.
• The office staff were not as organized or efficient as they could be.
• They required prepayment for holidays and did not inform when a caregiver would not come.
• They do not recommend Visiting Angels of Berea.

Review

Visiting Angels Berea is best suited for families who want a reliable, in-home care partner to support an aging loved one with daily living tasks, safety monitoring, and meaningful companionship. The Berea office consistently proves it can match caregivers to the person’s needs, keep routines intact, and scale visits up or down without derailing the family schedule. The strongest value emerges from sustained, ongoing relationships, core caregivers can become familiar with patterns, preferences, and triggers, producing a calmer daily environment and a tangible reduction in caregiver burnout for family members.

Those weighing alternatives should consider cost predictability and staffing stability. A subset of reviewers encountered schedule changes after hours, late notices, or caregiver turnover, and a few raised concerns about billing practices or upfront prepayment demands. For households requiring a guaranteed, unbroken 24/7 model with no risk of gaps, or for families intent on a single caregiver across the entire horizon, alternative agencies or facility-based options may offer a more conservative risk profile. If office communication has felt inconsistent or cost transparency is paramount, it is prudent to benchmark against other providers before committing.

On the upside, the caregiving team arrives with palpable professionalism and warmth. Caregivers are described as experienced, patient, and capable with dementia, handling routines such as meals, dressing, showers, and light housekeeping while keeping loved ones safe. The ability to tailor the care team, matching personalities and strengths to the patient, stands out as a major differentiator. The Berea team earns praise for responsiveness and flexibility, with scheduling staff described as available around the clock and willing to adjust to shifting needs. Office collaborators, especially Tess and Kayla, are frequently highlighted for guiding families through logistics, including access to veteran benefits that can soften costs, and coordinating equipment or supplies to keep life at home feasible. The overall impression is dependable companionship that translates into real peace of mind for families.

The model does carry meaningful caveats. Several families report inconsistent aides, last-minute cancellations, and communication delays that scramble planning. A minority describe heavier-handed billing or price increases, and at least one account notes pressure to prepay for holidays or additional training without transparent justification. A few interactions with the office staff felt blunt or disorganized, and concerns about non-compete language or neighbor-driven recruitment in rare cases have given pause. These are not universal experiences, but they are serious enough to warrant careful due diligence. The critical question becomes whether the high-quality caregiving and rapid setup can outweigh the potential for staffing gaps or administrative friction.

When weighing decisions, prioritize a clear picture of capability versus risk. If the priority is robust home-based dementia care, dependable companionship, and relief for overburdened families, Visiting Angels Berea frequently delivers, especially where a trusted core team, guided by Tess or Kayla, remains intact and communication stays straightforward. Mitigate risk with a written care plan that designates caregiver assignments, a transparent replacement policy, and a well-defined billing structure with quotes. Demand 24/7 scheduling commitments and a contingency roster of backups for weekends and holidays. Probe for cost realities upfront and explore veterans benefits or other aid that can offset ongoing expenses. Consider trying a short, structured trial, two to four weeks, to assess consistency, compatibility, and how well the team adapts to evolving medical and personal needs.

Bottom line: Visiting Angels Berea represents a practical, capable option for families seeking compassionate, adaptable in-home care that can sustain independence and lessen family strain, particularly for dementia or post-acute recovery scenarios. Enter with a clear plan, insist on core caregiver continuity, and secure a written policy set that guards against gaps or surprises. Those needing unwavering price certainty, guaranteed nonstop coverage, or a fixed, long-term single-caregiver arrangement may want to explore alternatives. In the right family context, with proactive planning and sensible expectations, Visiting Angels Berea typically delivers the peace of mind and practical support that keeps aging loved ones safely at home.

Located in Berea, Ohio, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient neighborhood. With multiple pharmacies such as Walgreens, CVS Pharmacy, and Discount Drug Mart within a short distance, access to healthcare and medication is easily accessible. Nearby physicians including Southwest Family Physicians and Premier Physicians provide quality healthcare services within close proximity. For leisure activities, residents can enjoy dining at popular restaurants like Raising Cane's Chicken Fingers and Fat Heads Brewery & Saloon or relax at parks like Surrarrer Park and Strongsville Wildlife Area. The close proximity to Cleveland-Hopkins International Airport also makes travel convenient for visiting family members. Overall, this part of Berea offers a well-rounded living experience with easy access to essential services and recreational opportunities.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (2.7 miles)
• Discount Drug Mart (2.9 miles)
• Marc's Stores (3.3 miles)
• Marc's Stores (3.4 miles)
• Discount Drug Mart (3.9 miles)
• Walgreens (3.9 miles)

Physicians

• Southwest Family Physicians (1.2 miles)
• Ent Allergy Health (2.6 miles)
• Cuyahoga County Board of Health (4.4 miles)
• Allergy Diagnostic (5.6 miles)
• Premier Physicians (5.9 miles)
• Orthopedic Associates Westlake (6.6 miles)
• North; Shore Gastroenterology & Endoscopy Center (7.1 miles)

Restaurants

• Raising Cane's Chicken Fingers (1.4 miles)
• McDonald's (1.4 miles)
• Taco Bell (1.7 miles)
• Fat Heads Brewery & Saloon (3.9 miles)
• BJ's Restaurant & Brewhouse (3.9 miles)
• Mitchell's Ice Cream (4.5 miles)
• TGI Friday's (4.6 miles)

Parks

• Metroparks Mill Stream Run Reserve North (2 miles)
• Rocky River Reservation (2.5 miles)
• Surrarrer Park (3.8 miles)
• Bain Park (4.1 miles)
• James Day Park (4.3 miles)
• Strongsville Wildlife Area (4.8 miles)
• Tri-City Park (5.1 miles)

Transportation

• Concourse C (2.1 miles)
• TSA Checkpoint C (2.3 miles)
• United Airlines Ticket Counter (2.3 miles)
• Concourse B (2.3 miles)
• American Airlines Ticket Counter (2.4 miles)
• Cleveland-Hopkins International Airport (CLE) (2.4 miles)
• Hertz Rent A Car (3.1 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (4.4 miles)
• Starbucks (5.8 miles)
• Panera Bread (5.9 miles)
• Starbucks (6.9 miles)
• Starbucks (7.4 miles)

Hospitals

• Benchmark Imaging Group (3.7 miles)
• CCF Fairview Hospital (5.1 miles)
• Cleveland Clinic - Fairview Hospital (5.1 miles)
• St John Medical Center (6.1 miles)

Theaters

• Cinemark 383 Strongsville (5.1 miles)

Places of Worship

• Jehovah's Witnesses (5.9 miles)