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Northwestern Healthcare Center in Berea, OH

Northwestern Healthcare Center is a nursing home community in Berea, OH.

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Northwestern Healthcare Center in Berea, OH

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Northwestern Healthcare Center

570 N Rocky River Dr, Berea, OH 44017

To contact a resident: (440) 243-2122

For more information about senior living options: (866) 208-4318

3.1 from 47 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
1
1 stars
21

Overall Review of Northwestern Healthcare Center

common 17 reviews mention this

Staff are often described as caring

Many residents and families describe the staff as welcoming, respectful, and caring.

Across multiple reviews, people mention staff who feel friendly, kind, and professional, and who treat residents with respect. A few reviewers also highlight administrators and frontline caregivers as supportive and responsive when families ask questions. Even among critical reviews, some acknowledge that not every employee experience was negative. Overall, the strongest throughline is that residents and visitors often feel seen and cared for by the people working there.

differentiator 5 reviews mention this

Therapy and rehab support is emphasized

Several reviews point to active rehab therapy support, including PT, OT, and speech therapy.

Residents and families repeatedly describe therapy involvement as part of recovery and day-to-day improvement. Reviews specifically mention speech, physical therapy, and occupational therapy helping someone walk, talk, eat, and dress with less assistance. One reviewer also describes urging for rehab to get back from tube feeding, and another describes PT/OT as a difference from a previous facility. Taken together, therapy shows up as a key reason some families feel their loved one’s needs were addressed.

caveat 7 reviews mention this

Understaffing affects call response

Multiple reviewers describe staffing shortages that slow responses and care during evenings.

A common negative theme is that staffing is too thin to meet needs consistently. Several reviews describe delayed medication, unaddressed call light requests, and issues getting help with basic tasks. Other comments single out the evening shift as a time when care feels hardest to access, with families watching hallways for response. There are also reports of missed support during a resident’s first week, reinforcing concerns about coverage and timely attention.

caveat 4 reviews mention this

Cleanliness and odors come up

Some reviews criticize cleanliness, including odors and rooms not being kept up.

Alongside a few mentions of a clean building, multiple reviewers report cleanliness problems. Reviews cite smells such as urine or other strong odors, and one reviewer says rooms were not swept daily. Another comment mentions cigarette smoking late at night and an associated odor. These accounts contrast with the positive cleanliness remarks and suggest the experience may vary.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Cleveland-Hopkins International (2 miles away) Cleveland-Hopkins International (2 miles away)

Nearby Places of Interest

Located in Berea, Ohio, this part of town offers a convenient and accessible location for seniors looking to settle down. With a variety of pharmacies such as Walgreens and CVS nearby, residents can easily access necessary medications and health supplies. There are also several reputable physicians' offices including Southwest Family Physicians and Premier Physicians for regular check-ups and healthcare needs. In terms of dining options, there are familiar choices like Raising Cane's Chicken Fingers and TGI Friday's within a short distance. Additionally, the area boasts beautiful parks like Rocky River Reservation and James Day Park for leisurely walks or picnics. For entertainment, Cinemark 383 Strongsville offers movie showings not far from the neighborhood. Overall, this part of Berea provides a balance of amenities that cater to the needs and interests of senior residents seeking a comfortable and convenient living environment.

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Discount Drug Mart (3.1 miles)
  • Marc's Stores (3.4 miles)
  • Marc's Stores (3.6 miles)
  • Discount Drug Mart (3.7 miles)
  • Walgreens (3.8 miles)

Physicians

  • Southwest Family Physicians (1.5 miles)
  • Ent Allergy Health (2.8 miles)
  • Cuyahoga County Board of Health (4.5 miles)
  • Allergy Diagnostic (5.7 miles)
  • Premier Physicians (5.7 miles)
  • Orthopedic Associates Westlake (6.5 miles)
  • North; Shore Gastroenterology & Endoscopy Center (6.9 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.7 miles)
  • McDonald's (1.7 miles)
  • Taco Bell (1.9 miles)
  • BJ's Restaurant & Brewhouse (3.7 miles)
  • Fat Heads Brewery & Saloon (3.7 miles)
  • Mitchell's Ice Cream (4.6 miles)
  • TGI Friday's (4.8 miles)

Transportation

  • Concourse C (2.1 miles)
  • TSA Checkpoint C (2.3 miles)
  • Concourse B (2.3 miles)
  • United Airlines Ticket Counter (2.3 miles)
  • American Airlines Ticket Counter (2.4 miles)
  • Cleveland-Hopkins International Airport (CLE) (2.4 miles)
  • Hertz Rent A Car (3.1 miles)

Parks

  • Metroparks Mill Stream Run Reserve North (2.1 miles)
  • Rocky River Reservation (2.3 miles)
  • Bain Park (4 miles)
  • Surrarrer Park (4 miles)
  • James Day Park (4.5 miles)
  • Strongsville Wildlife Area (5 miles)
  • Tri-City Park (5 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5.7 miles)
  • Panera Bread (5.9 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.2 miles)

Hospitals

  • Benchmark Imaging Group (3.8 miles)
  • CCF Fairview Hospital (5.1 miles)
  • Cleveland Clinic - Fairview Hospital (5.1 miles)
  • St John Medical Center (5.9 miles)

Theaters

  • Cinemark 383 Strongsville (5.3 miles)

Places of Worship

  • Jehovah's Witnesses (5.7 miles)

Frequently Asked Questions

Where is Northwestern Healthcare Center?

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