Southern Hills Health And Reha
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19530 Bagley Road, Middleburg Heights, OH 44130
For more information about senior living options: (844) 490-3973
The caring team goes the extra mile for residents and creates a warm, welcoming environment. The staff is knowledgeable, attentive, and takes time to explain treatments and answer questions. The therapy department is impressive and helps residents quickly regain independence. The facility is clean, organized, and full of positive energy, with staff making an effort to bring smiles and foster community. Families have peace of mind knowing their loved ones are in capable hands with compassionate care. The administration is hands-on, personable, and consistently visible, knowing residents by name. Residents and families report feeling respected and cared for with kindness and dignity.
It is not a rehab center; it is a nursing home, with not enough nurses, especially after hours. The food is awful and physical rehab is non-existent. Medications were not given as prescribed. There is a total lack of care and the staff are rude; they do not answer phones on weekends or evenings. Poor management and disregard for patient property; dentures were misplaced and not reimbursed. The facility is filthy and depressing, with call lights going unanswered. Some staff speak cruelly to residents, and administration is not responsive to concerns. The place has been described as an absolute dump; the environment is filthy and depressing.Southern Hills Health and Rehab in Middleburg Heights is best suited for families pursuing a rehab-to-home path where a strong therapy program and a genuinely caring staff can drive meaningful recovery. The community excels when the goal is to restore mobility, independence, and daily functioning through aggressive physical and occupational therapy, backed by nurses and aides who treat residents with dignity and patience. It is a practical fit for post-acute care after surgery, stroke, or injury, especially for families who value hands-on leadership and a culture that emphasizes compassionate interaction. For long-term skilled nursing with heavy emphasis on routine medical oversight, this setting can still work, but expectations should align with variability in staffing and administrative visibility.
Those who may want to consider alternatives include families prioritizing consistently around-the-clock nursing coverage and uniformly prompt response times to call lights. Several reviews point to staffing gaps, especially after hours, which can translate into delays in care, missed medications, or slower attention to needs. If a facility's current reputation hinges on steady, transparent leadership and a consistently clean, well-staffed environment, it's prudent to compare options with a track record of stable staffing and sustained administrative oversight. Additionally, for families worried about past inconsistencies in care quality or history of mishandled patient property, it's wise to evaluate other communities with stronger, verifiable accountability.
The principal strengths at Southern Hills center on the care team's genuine warmth and the rehabilitation philosophy that drives patient progress. Families repeatedly highlight the therapy department as a standout, with therapists who design personalized plans and push residents toward meaningful gains. The administrator's hands-on approach - frequently cited as accessible and involved - helps families feel heard and seen during a stressful transition. The facility's environment is described as clean, welcoming, and conducive to recovery, with several staff members and a dedicated social worker who provide steady communication and support. For many residents, the combination of attentive nursing, dedicated therapy, and a cohesive care team translates into noticeable improvements and a renewed sense of independence.
Yet, the cons cited by a significant portion of reviewers cannot be ignored. The most frequent red flags involve staffing variability and after-hours coverage, leading to concerns about call lights going unanswered and delayed care. There are accounts of serious medical lapses, including infections and dehydration, that some families attribute to insufficient nursing attention or mismanagement. Reports of lost dentures, billing hassles, and, in some instances, a perceived lack of follow-through with patient needs echo a broader pattern that has, at times, shaken confidence. Several reviews describe unpleasant conditions - ranging from perceived neglect to rough communication - painting a picture of a facility capable of outstanding moments but susceptible to inconsistent day-to-day performance.
These strengths and weaknesses are not simply in tension; they shape the overall value proposition. The robust rehab outcomes, patient-centered therapy, and visible leadership can offset many concerns for families who can engage actively in the care plan. When administration is reachable and teams communicate clearly, families experience reassurance that their loved one is making progress and that problems are addressed. Improvements noted under newer leadership send a positive signal that changes are possible and ongoing. However, the weight of negative experiences in other reviews means decisions should rest on current, firsthand observations - talk to frontline staff, request recent patient updates, and verify that call-bell response times and daily care routines meet expectations before committing.
Ultimately, the decision hinges on concrete priorities. If rapid, goal-oriented rehabilitation with a warm, engaged staff is the top priority and the family can maintain regular oversight, Southern Hills offers a viable pathway to regain independence, with several residents reporting meaningful strides and a supportive therapy environment. If steadfast, dependable medical oversight, flawless daily operations, and consistently high resident satisfaction regardless of shift are non-negotiable, it is essential to explore alternatives and compare recent nursing metrics, staffing levels, and resident feedback. In all cases, a purposeful, in-person visit - with conversations with the administrator, the therapy team, and current residents or families - will reveal whether the current climate at Southern Hills aligns with the specific care goals and peace of mind sought.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southern Hills Health And Rehab is an assisted living community located in Middleburg Heights, OH. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Our residents can enjoy the convenience of a beauty salon on-site, where they can get their hair done and pamper themselves. They can also relax and unwind in our gaming room or small library, or stay connected with friends and family through our Wi-Fi/high-speed internet access.
We understand the importance of staying active and social, which is why we offer a variety of activities for our residents to participate in. Our fitness room provides opportunities for physical exercise, while planned day trips and scheduled daily activities allow residents to explore their interests and have fun.
Meals at Southern Hills Health And Rehab are prepared by our dedicated staff and served in a restaurant-style dining area. We accommodate special dietary restrictions to ensure that all residents can enjoy nutritious meals that suit their needs.
Our community also offers comprehensive care services to support our residents' well-being. With 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is always available. Our staff helps manage medication and diabetes diets to promote optimal health. In addition, we provide transportation arrangements for non-medical needs as well as doctor's appointments.
Southern Hills Health And Rehab is conveniently located near various amenities for the convenience of our residents. There are several cafes, parks, pharmacies, restaurants, transportation options, theaters, and even a hospital nearby.
At Southern Hills Health And Rehab, we pride ourselves on providing excellent care in a warm and welcoming environment. We strive to enhance the quality of life for each resident by promoting independence, wellness, and social engagement.
Southern Hills Health And Reha is located at 19530 Bagley Road, Middleburg Heights, OH 44130 in Cuyahoga County, Ohio
Southern Hills Health And Reha on seniors.fyi includes 3 photos including images showing flag, interior, exercise equipment, window blinds, building, brick building, landscaping, bedroom, and more.
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