The Seasons

Pros

• The facility is beautiful, clean, and well-maintained, providing a pleasant environment for residents.
• Residents appreciate the spacious apartments that allow for personal furnishings and comfort.
• The staff members are friendly, accommodating, and responsive to the needs of residents and their families.
• There is a full calendar of activities available, catering to various interests and promoting engagement among residents.
• Many residents enjoy the good quality food provided in the dining area, which resembles a restaurant experience.
• The therapy department, nursing staff, and medical team receive heartfelt praise for their excellent care and professionalism.
• Families feel comfortable knowing that there is 24-hour staff availability to address any potential emergencies or needs.
• The location offers convenient transportation options to local shopping centers that appeal to residents.

Cons

• The salesperson did not deliver on promised amenities, leading to disappointment for the resident.
• The quality of food has been inconsistent and disappointing, with some residents expressing dissatisfaction.
• The care received in the ER was subpar compared to the skilled nursing facility at Seasons, which led to frustration over healthcare costs.
• Some areas of the facility, such as carpets and paint, appear outdated and unkept, affecting the overall impression of cleanliness.
• Residents experienced issues with extra fees for services that were not clearly communicated upfront.
• There were complaints about the accessibility of certain areas for residents using walkers, indicating a lack of consideration for mobility challenges.
• The response to pandemic protocols was criticized due to poor meal delivery during quarantine, with residents receiving unrecognizable food items.
• One family felt that their loved one did not find a good fit at Seasons and is planning to relocate them elsewhere due to dissatisfaction.
• Resident transition experiences have been challenging and some staff interactions were perceived as unnecessary or intrusive.

Review

Seasons is a senior living facility that has garnered varied opinions from residents and their families about its services, atmosphere, and overall experience. Many reviewers expressed satisfaction with the cleanliness and beauty of the building, highlighting the spacious apartments that allow for personal furniture to be brought in. The pristine condition of the common areas was consistently noted, making it an inviting place for new residents. However, there were critical observations regarding transparency in pricing and expectations set by sales staff during initial tours, as some individuals felt misled about potential costs and services available.

Several residents remarked on a perceived disconnect between promoted activities and actual offerings. While many appreciated the range of events on the calendar, others felt certain aspects were not adequately presented during their tours. There seems to be an unfulfilled expectation around activities tailored to various interests or levels of ability; this was especially pertinent for those who may require assisted living services in the future. Moreover, one reviewer pointed out that while Seasons boasts a full schedule of activities and attentive staff available around the clock, this aspect is rendered moot if one cannot easily access all areas of the facility due to mobility constraints.

Healthcare experiences varied widely among reviews. One individual described exceptional care received during a rehabilitation stay post-injury; praise was directed at both nursing and therapy staff who exhibited professionalism and compassion throughout their loved one's recovery process. Conversely, another resident expressed stark dissatisfaction with both emergency care received outside Seasons and subsequent skilled nursing within it, noting exorbitant costs coupled with inadequate insurance coverage as particularly burdensome.

Food quality emerged as another contentious topic among reviewers. While some lauded dining options as high-quality with a restaurant-like menu—highlighting prompt service from dining staff—others echoed complaints regarding food quality declining over time. Instances of disappointing meals contributed negatively to their overall experiences, leaving several hopeful that management would soon address these concerns to restore dining standards.

The reception staff at Seasons garnered positive feedback across multiple reviews; they were characterized as friendly, accommodating, and responsive—a notable factor during transitions into the community. This frontline team's helpfulness seemed crucial for easing anxieties about moving into an unfamiliar setting, especially when families noted how challenging relocation could be for elderly loved ones resistant to change.

Despite its beautiful environment filled with promising amenities such as exercise areas, movie lounges, and social spaces intended for fostering community engagement; Seasons also faced criticisms about accessibility issues related to layout design for those with mobility aids like walkers. Some visitors noticed that extensive walking distances might hinder individuals looking for convenience without exertion—a consideration critical for prospective residents requiring more assistance over time.

In summary, while Seasons offers a visually appealing environment paired with dedicated staff willing to support residents through various challenges—be they health concerns or logistical barriers—the combination of fluctuating quality in food service along with inconsistent messaging from sales personnel presents significant factors families should consider before choosing this facility as an option for themselves or their loved ones. Balancing its strengths against perceived shortcomings can guide thoughtful decision-making aligned closely with individual needs and circumstances.

This area of Cincinnati, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable place to live. With several healthcare facilities nearby such as Ohio Valley Orthopaedics and Sports Medicine, University Endoscopy Center, and Mercy Health - The Jewish Hospital, residents have easy access to quality medical care. Additionally, there are plenty of dining options ranging from upscale restaurants like Maggiano's to more casual spots like McDonald's. Parks like Swaim Park and Sharon Woods Park provide opportunities for outdoor recreation and relaxation. Pharmacies are also conveniently located within a short distance for medication needs. Places of worship such as St Gertrude Church and St James of the Valley offer spiritual support within the community. Overall, this part of Cincinnati offers a well-rounded environment for senior living with access to essential services and amenities.

Physicians

• Ohio Valley Orthopaedics and Sports Medicine (0.5 miles)
• University Endoscopy Center (0.8 miles)
• Cardiology Center of Cincinnati (2.8 miles)
• Gastroenterology Specialists (3 miles)
• Reading Family Practice (4.1 miles)
• Health First Physicians (4.6 miles)
• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (4.6 miles)

Restaurants

• Cooper's Hawk Winery & Restaurant (0.8 miles)
• The Cheesecake Factory (1.1 miles)
• Maggiano's (1.1 miles)
• McDonald's (1.2 miles)
• Logo's Sports Bar & Grill (1.3 miles)
• Carlo & Johnny (1.5 miles)
• Skyline Chili (1.7 miles)

Hospitals

• Mercy Health - The Jewish Hospital (1.1 miles)
• Trihealth Connect Training (2.7 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (2.9 miles)
• Summit Behavioral Healthcare (5.9 miles)

Parks

• Swaim Park (1.1 miles)
• Chamberlin Park (2.1 miles)
• Blue Ash Summit Park (2.9 miles)
• Weller Park (4.3 miles)
• Dogwood Park (4.3 miles)
• Kroger Hills (4.5 miles)
• Sharon Woods Park (5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)

Places of Worship

• St Gertrude Church (2.2 miles)
• Adath Israel Congregation (3.4 miles)
• City of Madisonville (4.3 miles)
• Saint Margaret of Corona Catholic Church (4.7 miles)
• St James of the Valley (6 miles)
• St Mary Church (6.5 miles)

Cafes

• Silverton Cafe (2.5 miles)
• Starbucks (4.1 miles)
• Gabby's Cafe (5.6 miles)
• Starbucks (6 miles)
• Starbucks (6.3 miles)