Cherish Healthcare

Cons

• The employees were rude and disrespectful to the customer's elderly father.
• The staff dismissed the customer's concerns by saying it was a family business and that the customer must have been mistaken.
• The reviewer will not be using the service again.
• The reviewer advised others to save time and money and find real professionals.

Review

The experience described centers on a clear sense of disappointment and frustration with the way staff treated a family member. The reviewer emphasizes that "many of the employees here were rude and disrespectful" toward their elderly father, signaling not just a one-off incident but a perceived pattern of conduct that left them unsettled and disappointed. The description casts the service encounter as a problem of basic courtesy and decency, especially in dealing with an older family member who may be more vulnerable in one-on-one interactions.

A crucial moment in the account is the phone call, where the reviewer tried to address the concern directly. The response they received framed the business as a "family business" and suggested that the reviewer must have been mistaken or misreading the situation. This reply is portrayed as defensive and dismissive, effectively deflecting responsibility and minimizing the complaint. The language implies that the business's family-run identity was positioned as an excuse rather than a context for accountability or care in customer service.

The impact of this interaction is palpable in the reviewer's decision about future engagements. They state outright that they will not be using the service again. The combination of disrespectful behavior by multiple employees and a dismissive stance when the concern was raised appears to have shattered trust. The decision not to return is presented as a direct consequence of the perceived lack of respect and failure to address the issue in a satisfactory way.

Beyond the individual incident, the reviewer issues a broad warning to others. They urge potential customers to "save yourself some time and money" and to seek out "real professionals." The language conveys a strong stance: not only was the experience unsatisfactory, but it also carries a practical recommendation to avoid the business altogether in favor of competitors who might provide more reliable and courteous service. This makes the review a cautionary tale for anyone weighing options in the same field.

The tone of the review suggests a larger concern about professionalism within the establishment. The claim that "many of the employees" behaved poorly points to a perceived systemic issue rather than an isolated lapse. It hints at a culture where respectful treatment may not be consistently prioritized, especially when interacting with senior customers. The emphasis on courtesy toward an elderly father underscores how the reviewer views the situation as not merely inconvenient but personally disheartening.

Finally, the choice of words - calling the business a family operation and using it as a rationale for the negative experience - frames the narrative around trust and accountability. The reviewer seems to feel that a family-run business may sometimes shield internal issues from scrutiny, and they express frustration at what they see as a defense of poor service rather than a sincere attempt at resolution. In summation, the account paints a picture of unsatisfactory customer care, a defensive response to concerns, and a firm decision to avoid future interaction, coupled with a strong suggestion to others to look for more reliable professionals.

This area of Cincinnati, Ohio offers a convenient and diverse range of amenities for senior living. With a selection of popular restaurants such as Cooper's Hawk Winery & Restaurant, McDonald's, and The Cheesecake Factory within close proximity, residents have plenty of dining options to choose from. Additionally, there are reputable healthcare providers like Ohio Valley Orthopaedics and Mercy Health - The Jewish Hospital nearby for any medical needs. For leisure activities, the parks in the area like Chamberlin Park and Swaim Park offer opportunities for outdoor relaxation. With various places of worship available and easy access to pharmacies like Walgreens and CVS, seniors can feel reassured in terms of community support and essential services. Overall, this neighborhood provides a well-rounded living environment with a good balance of convenience, healthcare accessibility, and recreational options.

Restaurants

• Cooper's Hawk Winery & Restaurant (0.1 miles)
• McDonald's (0.3 miles)
• The Cheesecake Factory (0.3 miles)
• Maggiano's (0.4 miles)
• Skyline Chili (0.9 miles)
• Logo's Sports Bar & Grill (1.5 miles)
• MVP Sports Bar and Grille (1.7 miles)

Physicians

• Ohio Valley Orthopaedics and Sports Medicine (0.5 miles)
• University Endoscopy Center (1.8 miles)
• Cardiology Center of Cincinnati (3.7 miles)
• Gastroenterology Specialists (4 miles)
• Reading Family Practice (4 miles)
• Kode Murthy (4.9 miles)
• Riverhills Neuroscience (5.1 miles)

Hospitals

• Mercy Health - The Jewish Hospital (0.6 miles)
• Trihealth Connect Training (3.6 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (3.9 miles)
• Summit Behavioral Healthcare (5.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (4.1 miles)
• Walgreens (4.5 miles)

Places of Worship

• St Gertrude Church (1.4 miles)
• Adath Israel Congregation (3 miles)
• City of Madisonville (3.4 miles)
• Saint Margaret of Corona Catholic Church (3.7 miles)
• St Mary Church (5.6 miles)
• St James of the Valley (5.7 miles)

Parks

• Chamberlin Park (1.5 miles)
• Swaim Park (2 miles)
• Dogwood Park (3.4 miles)
• Blue Ash Summit Park (3.5 miles)
• Kroger Hills (4 miles)
• Mariemont Concourse (4.2 miles)
• Weller Park (5.2 miles)

Cafes

• Silverton Cafe (1.7 miles)
• Starbucks (4.9 miles)
• Gabby's Cafe (5.4 miles)
• Starbucks (5.4 miles)
• Starbucks (6.7 miles)
• Starbucks (6.9 miles)

Transportation

• Metro Bond Hill Garage (6 miles)