Cherish Healthcare, LLC

Cons

• Many employees were rude and disrespectful to his elderly father.
• He was told it was a family business and that he must have been mistaken.
• The reviewer would not use them again.
• The reviewer advised others to save time and money and to find real professionals.

Review

A customer recounts a troubling experience with a local service provider that left a lasting impression. The account centers on a visit during which the reviewer felt that several staff members were not just unhelpful, but genuinely rude and disrespectful toward the reviewer's elderly father. The encounter is described with a weighty sense of disappointment, as dignity and courtesy appeared to be in short supply at a time when respect for an elder should have been a given.

The core grievance focuses on how the staff treated the elderly man. According to the account, "many of the employees here were rude and disrespectful to my elderly father," a detail that colors the entire interaction. The reviewer emphasizes the impression that the conduct was not merely a case of bad service, but a troubling lack of basic courtesy toward someone who deserved patience and consideration. This aspect of the experience anchors the overall sense of dissatisfaction and disappointment.

Compounding the offense, a follow-up phone call attempted to address the concerns and was met with an unexpected reply. The person on the other end of the line asserted that the business was a family operation and suggested that the reviewer must have mistaken the situation. The feedback was framed in a way that shifted responsibility and cast doubt on the reviewer's recollection, rather than offering an apology or reassurance. This exchange is presented as a pivotal moment, shaping the reviewer's determination to reassess their relationship with the company.

In the wake of this interaction, the reviewer made a decisive choice: they would not be using the service again. The decision is framed not only as personal disappointment but as a risk assessment for others who might consider engaging with the company. The sense that the staff's behavior was inconsistent with professional standards proved to be a larger factor than any single lapse in service. The outcome is a firm resolve to seek alternatives that demonstrate respect and reliability.

The closing sentiment is a direct admonition to potential customers. The reviewer urges others to "save yourself some time and money and go find some real professionals." This line encapsulates a broad warning: the experience cited was not just about subpar service, but about a pattern of disrespect and poor communication that could translate into wasted resources and frustration. The message is both practical and protective, signaling that trust and value were compromised in a way that erodes confidence in the provider.

Beyond the specific events, the account invites reflection on how family-run businesses handle customer concerns. The insistence that the operation is a family business, paired with a dismissive tone toward the customer's account, hints at a broader risk: when personal dynamics eclipse professional standards, the customer experience can suffer. The reviewer's emphasis on respect - especially toward an elderly client - highlights a universal expectation in service industries: courtesy should be non-negotiable, and accountability should replace defensiveness when problems arise. The narrative thus serves as a pointed reminder about the impact of communication and attitude on reputation and customer loyalty.

This area of Cincinnati, Ohio offers convenient access to a variety of essential services and amenities, making it an attractive option for senior living. With multiple healthcare providers ranging from urology to pediatrics located within a few miles, residents can easily access medical care. Additionally, the proximity of pharmacies ensures easy access to prescription medications. The diverse range of dining options, including fast food chains and specialty restaurants, provides residents with plenty of choices for meals. The presence of several parks allows for opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a well-rounded mix of services and attractions that cater to the needs and preferences of older adults looking for a comfortable and convenient living environment.

Transportation

• Metro Bond Hill Garage (0.5 miles)
• Government Square (4.9 miles)

Physicians

• The Urology Group (0.7 miles)
• Riverhills Neuroscience (0.9 miles)
• ESD Pediatric Group (1.7 miles)
• University Hospital Outpatient Building (2.5 miles)
• Hand Surgery Specialists (2.8 miles)
• Reading Family Practice (5 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)

Restaurants

• Wendy's (0.9 miles)
• Hook Fish & Chicken (0.9 miles)
• McDonald's (0.9 miles)
• White Castle (1 miles)
• Agave & Rye (1.8 miles)
• McDonald's (1.8 miles)
• Taste of Belgium - Rookwood (1.8 miles)

Cafes

• Starbucks (1.9 miles)
• The 86 Coffee Bar & Concert Venue (3 miles)
• Starbucks (3.9 miles)
• Silverton Cafe (4.2 miles)
• Gabby's Cafe (4.3 miles)
• Coffee Emporium (4.5 miles)
• Panera Bread (4.6 miles)

Hospitals

• Summit Behavioral Healthcare (2.1 miles)
• Cincinnati Children's Hospital Medical Center (2.3 miles)
• University of Cincinnati Medical Center (2.6 miles)
• Veterans Hospital (2.6 miles)
• Good Samaritan Hospital (3.2 miles)
• The Christ Hospital (3.7 miles)
• Cincinnati Children's (4.3 miles)

Places of Worship

• St Mary Church (2.6 miles)
• Adath Israel Congregation (4 miles)
• St Vivian's Catholic Church (4.1 miles)
• St James of the Valley (4.2 miles)
• City of Madisonville (4.2 miles)
• Saint Margaret of Corona Catholic Church (4.5 miles)
• Lifespring Christian Church (5 miles)

Parks

• Ziegler Park (4.3 miles)
• Washington Park (4.6 miles)
• Dogwood Park (4.6 miles)
• Washington Dog Park (4.6 miles)
• Chamberlin Park (4.7 miles)