Premier Estates Of Highlands in Norwood, OH

1578 Sherman Avenue, Norwood, OH 45212

For more information about senior living options: (844) 490-3973

3.3 from 9 reviews
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Skilled Nursing Facility

Overall Review of Premier Estates Of Highlands

Pros

  • pro The facility is great for senior loved ones.
  • pro Pristine helped the grandmother recover to her pre-fall self.
  • pro The family expresses gratitude for Pristine's care.
  • pro The care is described as pure excellence.

Cons

  • pro The facility is the worst in the county and should not be in operation.
  • pro The environment is filthy and the staff are unskilled and unprofessional.
  • pro The facility's license should be revoked.
  • pro They did not provide a TV for the grandmother after pneumonia and expected her to sleep in an old wooden chair.
  • pro The floor was dirty and the nurses didn't care that she was in pain.
  • pro The food is not appetizing and is served cold most of the time because plate warmers are not used.
  • pro The building is very old and smells bad.
  • pro The staff are often short and do not treat residents with respect.
  • pro The nurses are not knowledgeable and make many errors.
  • pro They do not seem to care or to like their jobs.
  • pro This is not a place where someone would place a loved one.

Review

Premier Estates Of Highlands in Norwood, Ohio is best suited for families looking for a budget-conscious option to support a loved one through short-term recovery after an acute event, and who are prepared to actively supervise care to compensate for uneven staffing and care quality. The clearest value emerges in limited cases where residents recover function after a fall or pneumonia, suggesting the facility can deliver meaningful rehabilitation when staff are engaged and attentive. For families prioritizing a financially accessible setting and willing to monitor daily care, this community can appear attractive on the surface - but only for a narrow window of needs and if realistic expectations are set.

Those who require consistent cleanliness, warmth in meals, and dependable clinical oversight will want to consider alternatives. The reviews consistently describe a dirty environment, odors, and an old building with insufficient sanitation. Reports also highlight short-staffing, disrespectful treatment, and nurses who are not knowledgeable or careful, with mistakes noted as a routine risk. Such dynamics undermine safety and comfort, making this option risky for residents with complex medical needs or significant daily assistance requirements. Potential residents should weigh whether a short-term stay can be safely managed with vigilant family oversight or if better-staffed facilities are necessary.

On the upside, several reviewers credit the facility with meaningful rehabilitation outcomes when care is consistent. One account notes a grandmother regaining her pre-fall function after a stay, framing Premier Estates as capable of delivering tangible recovery with the right staff engagement. Another observer labels the facility as excellent in certain moments, underscoring that the capacity to support recovery exists. These successes, however, appear episodic and contingent on staffing conditions, rather than reliable daily performance. For families, that means any potential rehab benefit must be clearly prioritized against the persistent concerns about environment and care culture.

Reality checks the positives against the negatives. The strongest drawbacks - unreliable cleanliness, stale odors, and an aging facility - directly undermine comfort and safety, while the most common staffing issues create variability in daily routines and response times. When meals arrive cold and sit without warming infrastructure, nutrition and satisfaction suffer, and when nurses miss changes in pain or medication, trust deteriorates quickly. The combination of questionable clinical oversight and inconsistent empathy further erodes confidence, making this community a high-variance option rather than a steady, dependable home for a long-term resident needing ongoing support.

What families can do if this is on the short list: request unscheduled visits, observe care in real-time, and insist on speaking directly with nursing leadership and dietary staff. Probe for RN coverage levels, incident reports, and any recent inspections or corrective actions. Review menus, dining schedules, and resident activity calendars to gauge day-to-day vitality. Speak with multiple residents and families to gauge consistency, and compare with nearby facilities that have steadier staffing and stronger cleanliness records. In short, use Premier Estates Of Highlands as a diligence test - evaluate whether the day-to-day reality aligns with recovery goals and risk tolerance, then compare against higher-rated options.

In summary, Premier Estates Of Highlands presents a narrow, risk-tolerant path for families chasing short-term rehab at a lower price, but the weight of negative experiences around cleanliness, staffing, and clinical accuracy cannot be ignored. For long-term residence or for those requiring predictable, respectful care, alternatives with stronger staffing stability and higher satisfaction are strongly advised. If the decision hinges on a care-focused recovery story rather than a stable caregiving environment, a careful, but time-limited, engagement may be warranted while maintaining clear exit criteria. The prudent choice is to exhaust options with proven consistency before committing to Premier Estates as a primary home.

Features

Housing

  • 55 resident community capacity 55 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (13 miles away) Cincinnati Northern Kentucky International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Premier Estates Of Highlands in Norwood, OH is a premier assisted living community that offers a plethora of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts an array of amenities designed to enhance the quality of life for its residents. A beauty salon is available on-site, allowing residents to receive professional hair care and grooming services without leaving the premises. Cable or satellite TV is provided for entertainment purposes, while a computer center offers access to technology and internet services. The dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by professional chefs. Additionally, the community offers fully furnished living spaces with private bathrooms and kitchenettes for added convenience. Housekeeping services are also available to ensure a clean and tidy living environment.

To encourage an active lifestyle, Premier Estates Of Highlands features various recreational facilities such as a fitness room and gaming room. Residents can engage in physical activities or socialize with their peers in these designated areas. Outdoor spaces, including a garden, allow residents to enjoy nature and fresh air at their leisure. For those who prefer quieter activities, a small library is accessible on-site.

The community places great emphasis on providing comprehensive care services for its residents' health needs. A 24-hour call system ensures immediate assistance if needed, while around-the-clock supervision promotes safety and security within the community. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are administered correctly and consistently. Special dietary restrictions can be accommodated, including diabetes diets.

Premier Estates Of Highlands also makes transportation arrangements for non-medical purposes such as grocery shopping or social outings. Move-in coordination assists new residents with settling into their new homes seamlessly. Transportation to doctors' appointments is also available for convenience.

Residents can partake in a variety of activities aimed at promoting mental wellness and engagement within the community. Concierge services are provided to cater to individual needs, while fitness programs and scheduled daily activities offer opportunities for physical exercise and mental stimulation. Planned day trips and resident-run activities add excitement and a sense of community involvement.

The community is conveniently located near essential amenities, including cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to necessary services and can maintain an active and fulfilling lifestyle.

Premier Estates Of Highlands in Norwood, OH is a vibrant assisted living community that offers top-notch amenities and care services to its residents. With a focus on promoting overall well-being and providing a comfortable living environment, this community strives to enhance the quality of life for all its residents.

Nearby Places of Interest

Physicians

  • The Urology Group (0.7 miles)
  • Riverhills Neuroscience (0.9 miles)
  • ESD Pediatric Group (1.6 miles)
  • University Hospital Outpatient Building (2.4 miles)
  • Hand Surgery Specialists (2.6 miles)

Transportation

  • Metro Bond Hill Garage (0.7 miles)
  • Government Square (4.7 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)

Restaurants

  • Wendy's (0.8 miles)
  • McDonald's (0.8 miles)
  • White Castle (1 miles)
  • Hook Fish & Chicken (1.1 miles)
  • Agave & Rye (1.7 miles)
  • Taste of Belgium - Rookwood (1.7 miles)
  • Ford's Garage Norwood (1.8 miles)

Cafes

  • Starbucks (1.8 miles)
  • The 86 Coffee Bar & Concert Venue (2.9 miles)
  • Starbucks (3.7 miles)
  • Silverton Cafe (4.3 miles)
  • Coffee Emporium (4.4 miles)
  • Gabby's Cafe (4.5 miles)
  • Panera Bread (4.7 miles)

Hospitals

  • Cincinnati Children's Hospital Medical Center (2.2 miles)
  • Summit Behavioral Healthcare (2.3 miles)
  • University of Cincinnati Medical Center (2.4 miles)
  • Veterans Hospital (2.5 miles)
  • Good Samaritan Hospital (3.1 miles)
  • The Christ Hospital (3.6 miles)
  • Cincinnati Children's (4.5 miles)

Places of Worship

  • St Mary Church (2.4 miles)
  • Adath Israel Congregation (4.1 miles)
  • City of Madisonville (4.1 miles)
  • St Vivian's Catholic Church (4.2 miles)
  • St James of the Valley (4.4 miles)
  • Saint Margaret of Corona Catholic Church (4.4 miles)

Parks

  • Ziegler Park (4.1 miles)
  • Washington Park (4.4 miles)
  • Washington Dog Park (4.5 miles)
  • Dogwood Park (4.5 miles)
  • Chamberlin Park (4.8 miles)

Frequently Asked Questions

Where is Premier Estates Of Highlands?

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