Premier Estates Of Highlands

Pros

• The staff is always present, ensuring that residents have access to assistance when needed.
• The building's historic charm adds character to the environment.
• Residents have opportunities for interaction with the staff, which can foster connections.
• Some team members show dedication and are committed to providing care.
• There may be opportunities for improvement and growth within the facility moving forward.

Cons

• The food lacks appeal and is served cold most of the time due to the absence of plate warmers.
• The building is outdated and has an unpleasant odor.
• Staff members are frequently short-staffed and do not treat residents respectfully.
• Nurses demonstrate a lack of knowledge and frequently make mistakes.
• There appears to be a general indifference among the staff regarding their jobs and care for residents.
• It is not considered a suitable place for loved ones by reviewers.

Review

In reviewing the experiences shared by residents and their families at a local care facility, several concerning issues have emerged that detract significantly from the overall quality of life within the establishment. At the heart of these concerns lies a troubling pattern regarding the food service. Consistently described as unappetizing, meals served in this facility are frequently cold?up to 95% of the time. This pervasive issue is exacerbated by the absence of plate warmers, which further undermines any attempts to offer a satisfactory dining experience. For many residents, mealtime is not only an essential part of daily life but also a moment to enjoy nourishing and well-prepared food; unfortunately, this expectation falls short in their current environment.

Moreover, the physical condition of the building itself compounds these culinary grievances. Residents and visitors alike have noted that the facility is quite old, and it carries with it an unpleasant odor that can be off-putting. A well-maintained environment is crucial for creating a comfortable living space, especially for those who may already be experiencing declining health or diminished mobility. The building's age and accompanying smell create an atmosphere that feels less welcoming and more reminiscent of neglect rather than care?a sentiment that resonates deeply with those who are tasked with finding suitable homes for their loved ones.

Interactions with staff have also been highlighted as a significant area of concern within this facility. Reviews consistently indicate that staffing is short-handed, leading to inadequate attention being given to residents? needs. This lack of personnel not only impacts patient care but also affects the overall morale within the home. Many reviewers express disappointment in witnessing how staff members treat residents: there appears to be a lack of respect and genuine compassion among caregivers towards those entrusted in their care. Such attitudes can lead to feelings of isolation and abandonment for vulnerable individuals seeking comfort during difficult times.

Additionally, issues related to nursing care exacerbate fears about placing loved ones in such a facility. The reviews reveal disconcerting observations about nurses lacking critical knowledge necessary for providing quality medical care. Errors made within healthcare settings can have dire consequences; thus, when families discover that nursing staff do not seem well-trained or attentive to detail, they understandably feel anxious about entrusting their loved ones' health into such hands. The overall impression created by both nurses' attitudes toward their work and their lack of proficiency fosters an atmosphere where safety feels compromised.

The confluence of these factors paints a grim picture for potential residents and their families considering long-term placement in this particular care home. With unappetizing meals served cold most days, an uncomfortable living environment marked by age-related deterioration and odors, underwhelming staffing levels leading to poor resident interactions, and nursing staff demonstrating low competence levels?all serve as red flags against what one would hope would be an institution dedicated to providing high standards of elderly care.

Given all these observations articulated through various reviews, it becomes painfully clear this facility struggles on multiple fronts?making it far from an ideal choice for anyone looking after aging relatives or friends who deserve dignity during life's later stages. It is evident that prospective residents would find better options elsewhere if seeking both affectionately attentive caregiving as well as basic amenities aligned with aspirations for wellbeing while residing outside one's own home environment during vulnerable times.

Physicians

• The Urology Group (0.7 miles)
• Riverhills Neuroscience (0.9 miles)
• ESD Pediatric Group (1.6 miles)
• University Hospital Outpatient Building (2.4 miles)
• Hand Surgery Specialists (2.6 miles)

Transportation

• Metro Bond Hill Garage (0.7 miles)
• Government Square (4.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Wendy's (0.8 miles)
• McDonald's (0.8 miles)
• White Castle (1 miles)
• Hook Fish & Chicken (1.1 miles)
• Agave & Rye (1.7 miles)
• Taste of Belgium - Rookwood (1.7 miles)
• Ford's Garage Norwood (1.8 miles)

Cafes

• Starbucks (1.8 miles)
• The 86 Coffee Bar & Concert Venue (2.9 miles)
• Starbucks (3.7 miles)
• Silverton Cafe (4.3 miles)
• Coffee Emporium (4.4 miles)
• Gabby's Cafe (4.5 miles)
• Panera Bread (4.7 miles)

Hospitals

• Cincinnati Children's Hospital Medical Center (2.2 miles)
• Summit Behavioral Healthcare (2.3 miles)
• University of Cincinnati Medical Center (2.4 miles)
• Veterans Hospital (2.5 miles)
• Good Samaritan Hospital (3.1 miles)
• The Christ Hospital (3.6 miles)
• Cincinnati Children's (4.5 miles)

Places of Worship

• St Mary Church (2.4 miles)
• Adath Israel Congregation (4.1 miles)
• City of Madisonville (4.1 miles)
• St Vivian's Catholic Church (4.2 miles)
• St James of the Valley (4.4 miles)
• Saint Margaret of Corona Catholic Church (4.4 miles)

Parks

• Ziegler Park (4.1 miles)
• Washington Park (4.4 miles)
• Washington Dog Park (4.5 miles)
• Dogwood Park (4.5 miles)
• Chamberlin Park (4.8 miles)