The Cottages Of Swansboro is an assisted living community in Swansboro, NC.
Information last verified:
107 Pelican Circle, Swansboro, NC 28584
For more information about senior living options: (866) 208-4318
3.8 from 31 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
1
1 stars
8
Overall Review of The Cottages Of Swansboro
differentiator6 reviews mention this
Home-like feel and small scale
Residents and families often describe a home-like setting with private rooms.
Several reviews highlight a home-like layout, with residents having their own rooms and bathrooms and enough freedom to walk the property and spend time around the community. Multiple families say the homes and rooms feel less like a hospital setting and more like everyday living. One resident story also emphasizes customizing rooms for individual needs, alongside choices like dining in the dining room or in private. A separate review notes that the community’s appearance and upkeep have declined since earlier years, including changes to the grounds and buildings needing attention.
common2 reviews mention this
Dining feels more home-prepared
Food is described as nutritious and more home-prepared.
A couple of reviews describe the meals positively, including that the food is nutritious and well prepared and that meals feel more like home. One family also notes residents can eat either in the dining room or privately in their own rooms. The community’s dining also supports special dietary restrictions such as diabetes-related needs.
common9 reviews mention this
Caring staff and attentive support
Many reviewers say the staff provides compassionate, attentive care.
Across multiple reviews, residents and families describe staff as caring, compassionate, and committed to meeting individual needs. Several mention communication from nursing staff and say they were kept informed. Others describe hands-on assistance and day-to-day support that helped loved ones stay clean, comfortable, and supported. One family also says they had confidence because the facility answered questions and provided updates proactively.
caveat4 reviews mention this
Medication handling is a concern
Some reviews raise concerns about medication processes.
While at least one reviewer says medicines are administered as prescribed, other reviews report serious medication-related problems. Negative accounts include claims about incorrect medication and issues involving who is passing medications. Another review also describes difficulty getting medication-related documents or responses from the office after a resident left. Taken together, residents’ medication experience appears mixed, with some families reporting good administration and others reporting safety and responsiveness issues.
common5 reviews mention this
Cleanliness and room space
Reviewers frequently mention cleanliness and roomy accommodations.
Several reviews describe the facility as clean and the resident’s needs being maintained, including keeping the loved one dry and clean. Families also mention spacious, well-appointed rooms and the ability to tailor areas to a resident’s needs. One longer-term review says the place used to be very clean and well cared for but later described declines in maintenance and upkeep, including building condition and how the grounds look. Overall, cleanliness is a recurring point, but experiences can differ over time.
caveat5 reviews mention this
Management and responsiveness are mixed
Some families describe unresponsive management and internal drama.
A number of negative reviews focus on communication and follow-through, including claims that emails were ignored and that owners did not reach out after a resident’s departure. Others describe management support as poor and say the community needs closer oversight due to questionable behavior witnessed during visits. Some negative accounts also include reports of staff conflicts and unprofessional conversations. On the other hand, multiple positive reviews describe management and nursing staff as responsive and communicative, which helps explain why this theme stays mixed in the feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
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The Cottages Of Swansboro photos
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6 resident community capacity
Assisted Living
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Fully furnished cottages with meals, housekeeping, 24/7 supervision, and medical transportation.
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