Cottage I (The Cottages At Swansboro)

Information last verified:

101 Pelican Circle, Swansboro, NC 28584

For more information about senior living options: (844) 490-3973

3.8 from 30 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
1
1 stars
8

Overall Review of Cottage I (The Cottages At Swansboro)

Pros

  • pro The Cottages of Swansboro are described as one of the best places for families to send their loved ones and as a family-owned establishment that truly cares about each resident.
  • pro They offer a home-like vibe with private rooms and bathrooms, and freedom to walk outside, socialize, and participate in activities.
  • pro The staff are warm, knowledgeable, and genuinely committed to residents' well-being.
  • pro Families report meaningful connections with staff, with Nurse Nicki singled out as amazing.
  • pro Residents are cared for like family by the RN and aides, with many calling it the best place in the area.
  • pro The facility is clean, with spacious, well-appointed rooms that can be customized to meet residents' needs, and meals that are nutritious and well prepared.
  • pro The owners, Andrew and Anna, are credited with ensuring high quality of care and showing understanding toward residents and families.

Cons

  • pro One reviewer states that the owners and office manager do not respond to emails and have ignored requests for mom’s medication regimen.
  • pro One reviewer reports that MIL’s clothing, including four AirTags, went missing with no explanation or outreach to rectify.
  • pro One reviewer notes that invoices are inconsistent and rent has been raised multiple times, causing confusion about payments.
  • pro One reviewer claims it seems to be about money rather than residents, citing the lack of contact after the MIL left.
  • pro One reviewer describes staff morale as low, with heated arguments and unprofessional behavior by med techs.
  • pro One reviewer says the facility has declined from a once-beautiful place to one with murky water, high turnover, and buildings needing TLC.
  • pro One reviewer alleges that some med techs talk badly about staff and residents, indicating unprofessionalism.
  • pro One reviewer calls management poor and unsupportive, noting organizational problems and threats to employees.
  • pro One reviewer asserts that wrong medications are given on purpose, indicating dangerous care.

Review

The Cottages at Swansboro is best suited for families seeking a true home-like assisted living experience in a small, cottage-style setting where independence is preserved and daily life resembles living at home rather than a clinical facility. It works well for seniors who want private rooms with their own baths, the option to wander the grounds, and frequent social interaction through in-house and outing activities. The community’s family-owned, intimate vibe matters deeply to residents and their relatives, and relationships with caregivers can feel personal and genuinely caring. Those who need rigid, highly predictable pricing, formal corporate oversight, or a highly structured care model may want to consider alternatives.

On the upside, the environment consistently emphasizes warmth and familiarity. Residents enjoy the autonomy of individual cottages, comfortable living spaces, and the possibility to socialize or stay private as desired. The on-site RN and a contracted doctor provide medical oversight that many small communities struggle to sustain, while staff members build meaningful bonds with residents, Nicki, Jessica, and others are repeatedly singled out for attentiveness. Families praise the ability to tailor room setups to individual needs, the quality of some caregivers, and the sense that care happens within a family-like network. The setting supports outdoor time, walkability, and accessible activities that keep daily life engaging.

Yet the negatives cut to the heart of what caregivers must weigh. Financial management is a recurring concern: rent increases, invoices that shift without clear explanations, and communications that vanish for long stretches. Several families report inconsistent responsiveness from owners or the office, especially when questions arise about medications or care plans. Safety and accountability worries surface in multiple accounts: missing clothing, alarms that aren’t consistently monitored, and serious accusations about medication handling. Staff morale and turnover also color the picture, with references to internal conflicts, perceived drama, and occasional unprofessional behavior observed by visitors. A sense that upkeep and grounds maintenance have declined, ponds not as pristine, ducks gone, and general TLC lacking, adds another layer of concern.

These pros can offset the cons for families willing to engage actively and set clear expectations. The home-like atmosphere and private, customizable spaces enable residents to maintain dignity and independence within a supportive framework. The presence of an on-site RN and a proactive physician provides essential medical anchors, while relationships with long-tenured caregivers can yield reliable day-to-day care, especially during transitions or health changes. For families prepared to monitor billing closely, demand transparent communication, and insist on accountability, the positives often outweigh the operational uncertainties, delivering a sense of security through genuine connections.

However, the decision clearly hinges on tolerance for administrative turbulence and the need for unwavering governance. If price stability, formalized safety protocols, and consistent, documented care processes are non-negotiable, alternatives will likely be preferable. Potential residents should verify current leadership, obtain a precise, locked-in rate, and request recent, transparent reports on medication administration practices and incident follow-ups. For those who place a premium on a tightly run operation with minimal turnover and a proven track record of proactive communication, there are other communities that may offer greater peace of mind without sacrificing warmth or homelike appeal.

Ultimately, The Cottages at Swansboro presents a compelling, heartfelt option for families who value intimate, home-centered living, strong personal bonds with caregivers, and accessible medical oversight. It suits those who can balance affection for a family-owned campus with an insistence on clarity and accountability from administration. A careful, thorough visit, conversations with frontline staff, a detailed contract review, and checks on current leadership and service levels, will reveal whether this community aligns with the specific care needs and financial realities of a loved one. When alignment exists, the Cottages can deliver dignity, connection, and daily life that feels almost like home; when it does not, the search should move toward options with steadier governance and unambiguous operations.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cottage I at The Cottages at Swansboro is an assisted living community located in the charming town of Swansboro, NC. Our community offers a range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.

Each cottage in our community is fully furnished, providing a cozy and welcoming atmosphere for our residents. The dining room offers delicious meals that cater to special dietary restrictions, ensuring that each resident receives nutritious and satisfying meals. Housekeeping services are provided to maintain cleanliness and organization within the cottages.

Residents can enjoy the beautiful outdoor space that surrounds our community, with gardens offering a peaceful setting for relaxation or socializing with fellow residents. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.

Our care services are designed to meet the individual needs of each resident. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For those with diabetes, we offer specialized diet plans. Medication management is provided to ensure proper dosage and timing of medications.

Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Scheduled daily activities provide opportunities for socialization and engagement within the community.

At Cottage I at The Cottages at Swansboro, we strive to create a supportive environment where our residents feel safe, cared for, and valued. We invite you to experience the warm and inviting atmosphere of our community firsthand.

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