Cambridge Hills Assisted Living

Pros

• The staff at Cambridge Hills is kind and caring.
• The facility is clean and comfortable.
• The staff goes above and beyond to ensure the residents' needs are met.
• There are plenty of activities for the residents to enjoy.
• The meals at Cambridge Hills are delicious, and there are options available if a resident doesn't like the menu for a particular meal.
• The staff treats residents like family members.
• Cambridge Hills provides a safe and comfortable home for family members.
• The facility is well-managed and always clean.
• The staff at Cambridge Hills is friendly and ready to help.
• Residents enjoy participating in church services, music, bingo, and other activities offered at the facility.

Cons

• "By their own admission, the staff is unskilled to deal with residents that have memory issues and several are unwilling to even try."
• "The altering of meds was not improving behavior but instead was causing it and although it was requested that they take them off of the meds, that did not happen."
• "It is also unfair for those who are there for merely assisted living to be subjected to those with dementia."
• "Unfortunately, mom got a new roommate who was in early 60's with dementia who stole things from mom, urinated in trash cans and never flushed toilet."
• "Food that is provided is not geared for elderly people, meat is tough and vegetables not fully cooked."

Review

Cambridge Hills in Roxboro is a facility that offers comfortable and clean accommodations with kind and caring staff. However, it seems that the facility falls short when it comes to residents with memory issues. Despite full disclosure about his memory problems, the staff was unable to effectively work with one resident's condition. The use of antipsychotic drugs as a way to control these residents seemed to be the norm, but it did not work for this particular individual. The family received an unprofessional phone call informing them to move their loved one to a memory care facility immediately.

Prior to their loved one moving into Cambridge Hills, the family had toured the facility and discussed their concerns about early dementia. They were assured that their loved one would always have a place there, even as their condition progressed. However, once their loved one was admitted, they noticed behaviors beyond what they had witnessed themselves. Medication was used to address these behaviors, which only seemed to make matters worse. Despite requesting that the medication be stopped, their request was ignored.

Although Cambridge Hills is a lovely facility for those who require assisted living services such as cooking and cleaning assistance, it is not adequately trained or equipped to handle residents with dementia. It is unfair for both the residents with dementia and those who are there solely for assisted living care. The family ultimately took their loved one off medication and relocated them to a memory care facility where they saw significant improvements in overall well-being.

On a more positive note, another reviewer shared that their mother had stayed at Cambridge Hills to rest before a heart procedure but ended up wanting to stay permanently due to the attentive and caring staff. The facility was clean and well-maintained, offering plenty of activities for residents' enjoyment. The ability for residents to see physicians and therapists in their rooms during the pandemic was particularly appreciated by this reviewer.

Another reviewer echoed similar sentiments about the excellent staff at Cambridge Hills. They described them as caring, loving, and attentive to residents' needs. The facility provided various activities and in-house therapists. This reviewer highly recommended Cambridge Hills for anyone in need of extra care or assistance for a loved one.

A different individual expressed gratitude for the staff at Cambridge Hills who went above and beyond to ensure their father's safety and well-being during the challenging times of Covid-19. The family found the staff helpful in addressing any insurance concerns promptly. They would recommend Cambridge Hills as a safe and comfortable home for family members.

However, not all experiences were positive. One reviewer shared their dissatisfaction with the facility after their 98-year-old mother experienced issues with her roommate, who had dementia and engaged in disruptive behaviors. Additionally, they felt that the care provided to their mother was compromised, leading to severe protein calorie malnutrition. They also criticized the quality of food provided by the facility.

In contrast, another reviewer had initially chosen Cambridge Hills for their mother but ended up moving her to rehab instead. Despite this change, they praised the cleanliness of the facility, the quality of food offered, and the staff's dedication in going above and beyond for residents' needs.

Overall, opinions about Cambridge Hills Assisted Living Facility are mixed. While some reviewers had positive experiences with attentive staff members and clean facilities, others felt that the facility fell short when it came to caring for residents with memory issues or providing appropriate nutrition. It is important for individuals considering this facility to carefully evaluate their loved one's specific needs before making a decision.

Places of Worship

• Walnut Grove United Methodist Church (10.2 miles)
• St Matthew's Episcopal Church (17.9 miles)
• Owens Grove Baptist Church (20.5 miles)
• True Light Baptist Church (20.9 miles)
• Dan River Bethel Baptist Church (21.7 miles)
• Duke University Chapel (21.8 miles)
• Jonathan Creek Baptist Church (22.1 miles)

Restaurants

• Vinny's Italian Grill & Pizzaria (17.1 miles)
• Wooden Nickel Pub (18 miles)
• Whit's Frozen Custard (18.5 miles)
• Picnic (19 miles)
• Waffle House (19.2 miles)
• McDonald's (19.4 miles)
• Bralie's Sports Bar (19.6 miles)

Pharmacies

• Walgreens (17.3 miles)
• Walgreens (18.1 miles)
• CVS Pharmacy (20.3 miles)
• Walgreens (20.3 miles)
• Global Rx (21.9 miles)
• Walgreens (23.1 miles)
• Walgreens (24.8 miles)

Physicians

• Unc Family Medicine At Hillsborough (17.7 miles)
• Duke Primary Care Hillsborough (18.8 miles)
• Garrett S Bressler, MD (19.6 miles)
• Avance Care (20.6 miles)
• Rural Health Group (24.3 miles)
• Stovall Medical Center (24.3 miles)
• Chapel Hill Implant and Oral Surgery Center (24.6 miles)

Parks

• Whippoorwill Park (18.7 miles)
• Northgate Park (20.8 miles)
• Cedar Falls Park (24.8 miles)

Hospitals

• Durham Regional Hospital (19.7 miles)
• Duke Hospital of Dentistry & Facial Pain (21.6 miles)

Cafes

• Cocoa Cinnamon (21.9 miles)
• Starbucks (23.8 miles)
• Starbucks (23.9 miles)
• Starbucks (24.4 miles)
• Starbucks (25 miles)