Bayada Nurses

Pros

• They have been nothing but stellar when my family uses them.
• The therapist instantly went into life-saving procedures and was a total rockstar tending to the patient until EMS arrived, while also being caring and compassionate to the family.
• The physical therapists were very nice, on time, kind, knowledgeable, and provided good feedback.
• The company was added as a provider for my mother's care after hip surgery, and their care was amazing.
• They are highly recommended to others.

Cons

• Bayada lied about their abilities.
• Bayada ignored text messages, gave false information, and left the patient to go to the ER.
• Bayada put the patient's life at risk with their indecision.
• Bayada is willfully negligent and does not care.
• Bayada lied to Duke Urology about the patient, worsening the situation.
• Bayada is vindictive, uncompassionate, unqualified, and willing to lie to doctors about the patient.
• Bayada's response to the medical emergency was wrathful and horrifying.
• The company cannot consistently supply nurses; nurses often arrive tardy and sometimes cancel at the last minute.
• Management is untrustworthy and provides untruthful information to appease customers.

Review

Opinions about Bayada Home Health Care come through in many voices, and the threads of those voices weave a picture of a company that can feel like two different things at once. Some families describe extraordinarily positive experiences, where care was consistently compassionate, professional, and timely. In these accounts, the staff are praised for their kindness, knowledge, and ability to support loved ones through challenging recoveries - such as after hip surgery or during periods of occupational therapy - leaving family members feeling relieved and confident in the care their loved ones received.

But other voices tell an starkly different story, focusing on serious breakdowns in communication and reliability. One reviewer describes a sequence in which promises about what could be done were not kept, text messages went unanswered, and important information was not shared in a timely way. The account suggests that abrupt decisions or indecisiveness during a medical emergency left the reviewer feeling as though lives were put at risk, and alleges that attempts to relay concerns to the provider were met with misleading information when contacting other medical professionals. Such allegations paint a distressing picture of interactions that spanned multiple fronts - between the family, the care team, and outside medical partners - and they emphasize an impression of callous disregard for the patient's safety and well-being.

Further criticisms center on consistency and staffing. Several reviewers report that Bayada cannot consistently supply nurses, with instances of nurses arriving late or canceling at the last minute. Management is described by some as untrustworthy, with claims that information given to families is untruthful in an effort to placate concerns. Taken together, these comments convey a pattern of logistical unreliability and a sense that organizational processes may not always align with the urgent needs of patients and their families.

Amid these concerns, there are positive, even luminous, snapshots. A number of reviews recount moments when Bayada's staff provided outstanding care: a clinician during occupational therapy who immediately engaged in life-saving procedures and remained attentive and supportive to the family, and physical therapists who were described as punctual, kind, knowledgeable, and able to deliver constructive feedback that helped loved ones progress. These stories emphasize that when the right team is in place - timely, skilled, and empathetic care can make a meaningful difference in a patient's recovery and in the emotional steadiness of anxious relatives.

The overall impression, then, is highly variable. The same provider can be the source of life-changing, deeply reassuring care on one occasion and the center of intense frustration on another. Families recount experiences that range from deeply satisfying to troubling enough to question the reliability and integrity of the service at critical moments. This mosaic of experiences suggests that outcomes may hinge on factors such as the local team, specific clinicians assigned, communication practices, and how well emergency planning is coordinated with other medical professionals.

For anyone evaluating Bayada, the takeaways are pragmatic. It is wise to assess the reputation of the local team, ask about nurse coverage and scheduling reliability, and request clear protocols for emergencies and timely updates. Prospective clients should seek firsthand references, discuss expectations up front, and compare Bayada's offerings with alternatives in the area. In addition, asking about how staff coordinate with physicians and how they handle urgent situations can help families understand how this provider might fit into a broader care plan. Overall, the reviews suggest that while some families receive exceptional, compassionate care, others encounter significant challenges that underscore the importance of careful, informed decision-making when choosing home health services.

This part of Roxboro, North Carolina offers a range of amenities for seniors looking to settle in the area. There are several places of worship nearby, including Owens Grove Baptist Church and True Light Baptist Church, providing opportunities for spiritual fulfillment. The area also boasts a variety of dining options such as Sissy's Country Kitchen and The Ranch Cuban Peruvian Cuisine South Boston for enjoyable meals out. Access to medical care is readily available with multiple physician offices like Women's Health Center PC and Halifax Internal Medicine close by. In case of emergencies, Halifax Regional Hospital is conveniently located within 22 miles. Additionally, there are several pharmacies in the vicinity for easy access to medications and healthcare supplies. For those who enjoy outdoor activities, Whippoorwill Park offers a peaceful retreat for leisurely walks and relaxation. Overall, this part of Roxboro provides a supportive environment with essential services suitable for senior living.

Places of Worship

• Owens Grove Baptist Church (14.8 miles)
• True Light Baptist Church (15.1 miles)
• Walnut Grove United Methodist Church (15.2 miles)
• Dan River Bethel Baptist Church (15.8 miles)
• Pleasant Grove Baptist Church (17.6 miles)
• Jonathan Creek Baptist Church (19.1 miles)
• First Baptist Church of News Ferry (19.4 miles)

Restaurants

• Sissy's Country Kitchen (15.5 miles)
• The Ranch Cuban Peruvian Cuisine South Boston (19.3 miles)
• Hardee's (20.2 miles)
• Taco Bell (20.2 miles)
• McDonald's (20.2 miles)
• Darby's Tavern (21.1 miles)
• KFC (21.2 miles)

Physicians

• Women's Health Center PC (21.6 miles)
• DermOne Dermatology (21.7 miles)
• Halifax Endocrinology & Osteoporosis Center (21.7 miles)
• Southern VA Ear Nose & Throat (21.7 miles)
• Halifax Internal Medicine (21.7 miles)
• Fuller W Allen Jr, MD (21.8 miles)
• Fuller-Roberts Clinic (21.8 miles)

Hospitals

• Halifax Regional Hospital (21.8 miles)
• HRH Ambulatory Surgery (21.8 miles)

Pharmacies

• Walgreens (22.7 miles)
• Walgreens (23.2 miles)
• Walmart Pharmacy (23.3 miles)
• CVS Pharmacy (23.3 miles)
• Halifax Pharmacy (23.6 miles)
• Walgreens (24 miles)

Parks

• Whippoorwill Park (24.7 miles)