2065 Chub Lake Road, Roxboro, NC 27573
For more information about senior living options: (866) 208-4318
Overall Review of Maple Heights Assisted Living
Pros
This place is great for those who are looking for assistant living.- They are affordable and work with families regarding the care of their loved one.
- The property is absolutely beautiful!
- The staff, Megan, Porsha, & Kevin are so courteous and genuinely helpful.
- A great place to rest and be at peace and forget the worries of this world.
Cons
The home is very run down.- The residents are constantly getting out of the home.
- A resident is frequently at the neighbors' house in the middle of the night.
- A man from the facility approached their minor child and friends.
- The staff are very disrespectful and only care about collecting checks.
- The facility is terrible and the place is disgusting.
- The building is very old, dilapidated, smells of rotten wood and mold, and should be torn down.
Review
Maple Heights Assisted Living in Roxboro, North Carolina, is best suited for families that need a clearly affordable option and are prepared to take an active, hands-on role in oversight. The community tends to appeal to those prioritizing cost-conscious care over glossy or modern interiors, and who are comfortable managing daily operations to safeguard a loved one. It is not the right choice for households that demand pristine conditions, airtight security, and highly structured supervision. In practice, Maple Heights can accommodate varying levels of assistance, but the core trade‑off is an older, less updated facility that relies on family involvement to uphold standards.
Explicit cautions show up in multiple accounts: safety and security are serious concerns because residents reportedly wander or leave the home, creating risk for neighbors and residents alike. One neighbor recounts a resident who comes to their home repeatedly at night, prompting camera monitoring, and indicating a pattern that has persisted for years. Other reviewers describe ongoing disrespect and a lack of consistent care for residents, with language labeling the place as dirty or disgusting. Taken together, these themes point to an environment where supervision, maintenance, and resident boundaries are not consistently dependable, and that reality should frame any decision.
On the flip side, Maple Heights earns points for affordability and a willingness to work with families seeking tailored care. Several voices note staff conduct business with courtesy and a helpful attitude, and some families report alignment with care plans and reasonable flexibility when arranging services. The property is described at times as beautiful in its exterior presentation, and individual staff members are praised for courtesy and genuine assistance. For families prioritizing predictable costs and hands-on, relationship-driven staff engagement, these positives can be meaningful and practically actionable.
Yet the principal drawbacks blunt those advantages in a direct, practical way. Safety lapses surrounding resident elopement, unclear supervision, and intrusive incidents with neighbors create real-world risk for residents and the community at large. The aging building and odors compound concerns about health, comfort, and overall quality of life, with some reviewers describing conditions as run down or even not decent for humans. When affordability is weighed against issues of cleanliness, maintenance, and security, the risk profile shifts decisively toward caution.
The tangible balance of pros and cons tends to favor caution for most decision-makers. If a strict budget is the governing constraint and active family involvement is feasible, Maple Heights can still function as a workable stopgap while pursuing improvement efforts or while arranging supplementary protections for residents. For families that require a safer, cleaner, and more modern environment with consistently reliable supervision, exploring alternatives is warranted. The variability in reviews underscores a need for careful vetting before committing a loved one to this setting.
Practical next steps emphasize due diligence. Schedule a firsthand tour to observe how staff interact with residents and to assess day-to-day safety practices. Ask pointed questions about elopement prevention, daily enforcement of safety protocols, and maintenance response times. Request references from current families and inquire about any renovations or upgrades planned or underway. When comparing options, weigh total cost of care against quality of life considerations, including security, cleanliness, and the emotional well-being of the resident. Maple Heights should be evaluated with a concrete care plan, clear expectations, and proactive oversight to determine fit.
34 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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