Cambridge Hills of Roxboro Assisted Living

Pros

• Families have been very pleased with the care and environment at Cambridge Hills, finding it to be a more homey setting rather than a hospital-like atmosphere.
• Residents enjoy the meals and dining services, which receive high praise for their quality.
• The facility is noted for being clean and well-maintained, with some staff members, particularly in housekeeping, demonstrating genuine care for residents.
• Positive experiences were highlighted regarding the activities offered, such as church services, music sessions, bingo games, and personal care options like nail painting and hair styling.

Cons

• The facility provided horrible care and was marked by poor reliability due to being short-staffed.
• The communication regarding patients’ care and management was extremely lacking, leading to confusion and frustration.
• Patients were improperly discharged without proper notice or explanation, leaving them in vulnerable situations.
• The administrator was described as rude, treating families and residents disrespectfully.
• Residents did not receive necessary personal care, such as bathing and changing clothes, unless family members intervened.
• There were incidents of falls that the staff failed to communicate to family members, raising concerns about transparency and accountability.
• The facility focused more on financial gain rather than the well-being of residents.
• Families felt misled about the level of care provided, particularly regarding memory care capabilities.
• Overall experiences at the facility led to a lack of trust from families seeking proper care for their loved ones.

Review

The experiences shared by families regarding various healthcare facilities underscore a troubling trend in the quality of care provided to residents, particularly among assisted living and rehabilitation centers. A significant number of reviews reflect a deep dissatisfaction with the level of care and communication at these facilities, raising serious concerns about management practices and staff support. One common theme in multiple reviews is the alarming shortage of staff, which severely impacts the overall quality of care. Families recounted instances where their loved ones were left unattended for extended periods or had to rely on visits from family members just to ensure basic hygiene measures were addressed.

Several accounts specifically mention disheartening incidents related to abrupt discharges and lack of proper communication from the staff. One family described how their friend was unexpectedly dropped off at an emergency room with little explanation and no personal belongings, leaving them bewildered and concerned about their well-being. This instance is not isolated; other families have reported similar experiences where residents were discharged without sufficient notice or justification, raising red flags about the facility's protocols surrounding discharge policies. Such failures indicate a concerning lack of coordination between various departments within these facilities, including Eventus Whole Health, which provides medical oversight but appears disconnected from day-to-day management.

Additionally, many families expressed outrage at the treatment they received when raising concerns about their loved ones' care. Several reviews highlight encounters with unprofessional administrators who responded defensively or rudely to inquiries about resident welfare. For example, one reviewer described being treated dismissively by an administrator when expressing distress over their loved one's treatment. Such disrespect fosters an environment where families feel powerless and overlooked as they navigate often emotional and sensitive circumstances regarding their aging relatives.

Despite some positive remarks about specific facilities that offered clean environments and attentive housekeeping staff, many reviewers emphasized that these characteristics do not compensate for inadequate medical oversight or behavioral training among caregivers—particularly in settings designed for residents suffering from dementia or other cognitive impairments. The consensus amongst those who encountered neglectful behavior indicates that many facilities are unable to meet the unique needs associated with memory care patients while maintaining a high standard for those requiring general assistance.

Conversely, there are also reports praising certain facilities such as Cambridge Hills where residents reportedly receive superior dining services alongside enriching activities like music sessions and communal events. Families advocating for this particular community noted its home-like atmosphere versus a clinical setting typically found in nursing homes. However, these positive reviews seem overshadowed by a substantial number of critiques regarding other establishments failing even basic expectations.

In summary, it is clear from these reflections that potential residents and their families face significant challenges when seeking appropriate long-term care solutions. Many individuals have voiced strong warnings against placing vulnerable loved ones in establishments plagued by systemic issues such as poor management practices and substandard patient care protocols. As more families share their experiences—it becomes imperative that regulatory bodies investigate so-called "top-of-the-line" facilities claiming high standards but falling short in delivering compassionately administered care—a vital component that should be non-negotiable in such settings. The hope is that through sustained scrutiny and advocacy efforts manifested through legal action or further public awareness campaigns, improvements can be made across this sector ultimately delivering better outcomes for all involved parties.

This part of Roxboro, North Carolina, offers a variety of amenities and services that may appeal to seniors looking for a peaceful and convenient living environment. With several places of worship nearby such as Walnut Grove United Methodist Church and St Matthew's Episcopal Church, residents can nurture their spiritual needs. The area also boasts a selection of restaurants ranging from Italian cuisine at Vinny's Italian Grill & Pizzaria to casual dining at Waffle House. For healthcare needs, there are pharmacies like Walgreens and CVS Pharmacy within close proximity, as well as reputable physicians' offices including Duke Primary Care Hillsborough. Additionally, there are parks like Whippoorwill Park for outdoor recreation and relaxation. Should medical emergencies arise, Durham Regional Hospital is easily accessible. Overall, this part of Roxboro provides a balance of essential services and recreational opportunities for seniors to enjoy a fulfilling lifestyle.

Places of Worship

• Walnut Grove United Methodist Church (10.2 miles)
• St Matthew's Episcopal Church (17.9 miles)
• Owens Grove Baptist Church (20.5 miles)
• True Light Baptist Church (20.9 miles)
• Dan River Bethel Baptist Church (21.7 miles)
• Duke University Chapel (21.8 miles)
• Jonathan Creek Baptist Church (22.1 miles)

Restaurants

• Vinny's Italian Grill & Pizzaria (17.1 miles)
• Wooden Nickel Pub (18 miles)
• Whit's Frozen Custard (18.5 miles)
• Picnic (19 miles)
• Waffle House (19.2 miles)
• McDonald's (19.4 miles)
• Bralie's Sports Bar (19.6 miles)

Pharmacies

• Walgreens (17.3 miles)
• Walgreens (18.1 miles)
• CVS Pharmacy (20.3 miles)
• Walgreens (20.3 miles)
• Global Rx (21.9 miles)
• Walgreens (23.1 miles)
• Walgreens (24.8 miles)

Physicians

• Unc Family Medicine At Hillsborough (17.7 miles)
• Duke Primary Care Hillsborough (18.8 miles)
• Garrett S Bressler, MD (19.6 miles)
• Avance Care (20.6 miles)
• Rural Health Group (24.3 miles)
• Stovall Medical Center (24.3 miles)
• Chapel Hill Implant and Oral Surgery Center (24.6 miles)

Parks

• Whippoorwill Park (18.7 miles)
• Northgate Park (20.8 miles)
• Cedar Falls Park (24.8 miles)

Hospitals

• Durham Regional Hospital (19.7 miles)
• Duke Hospital of Dentistry & Facial Pain (21.6 miles)

Cafes

• Cocoa Cinnamon (21.9 miles)
• Starbucks (23.8 miles)
• Starbucks (23.9 miles)
• Starbucks (24.4 miles)
• Starbucks (25 miles)