Wellington Park in Kenansville, NC
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329 Cooper St, Kenansville, NC 28349
For more information about senior living options: (844) 490-3973
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The staff and director are very nice and welcoming. The director and staff make families feel comfortable throughout the process. Families feel confident that their loved ones will be cared for. It is a great place for loved ones. The staff provides quick, respectful service as if they were their own relatives. It has great staff and a great facility.
They don't take care of their patients. They fail to provide rides to and from doctors' appointments. They take the money very fast. There are very nasty people managing the place. It is constantly smoke-filled and extremely unhealthy, despite being advertised as non-smoking. Patients were neglected and often injured because of it. Some staff were verbally abusive to the patients. They would wait until patients were almost dead before sending them to the hospital.Wellington Park in Kenansville is best suited for families that value a warm, relational caregiving model over clinical rigidity. The strongest draw is a staff and leadership team that come across as genuinely welcoming, with family members reporting reassurance during transitions, especially when a loved one has dementia. That human connection matters: caregivers who listen, respond, and explain what happens next can ease the stress of placement and create a sense of trust. However, this is not a facility built on immaculate process discipline or perfect safety metrics every shift. Families seeking a tightly controlled, rule-driven environment or a facility with flawless on-time medical transportation should look elsewhere.
Potential residents who may want to consider alternatives include those with high expectations for consistent, top-tier transportation to appointments, rigorous oversight of care plans, and a culture with fewer reported personnel shifts or warnings about neglect. The recurring thread of family feedback highlighting rides to appointments not being reliably provided, and even serious accusations about neglect and unsafe conditions, creates a red flag for families who cannot tolerate variability in daily care. A setting with stronger incident reporting, more stable staffing, and clearly defined escalation procedures will align better with those priorities.
On the upside, the staff's courtesy and the director's approachable presence are repeatedly cited as anchors for resident comfort. For families navigating dementia care, the ability to sense a compassionate, responsive team can translate into tangible peace of mind. The facility itself is described by some as a solid base for everyday routines and personal attention, with references to quick, respectful service. When the family member is cooperative or the transition is emotionally charged, that relational dynamic often matters more than statistical measures of care alone, and it can make the move feel less daunting.
Counterweight to the warmth are extensive concerns raised by multiple reviewers. Claims that patients are not consistently cared for, coupled with reports of staff neglect, verbal abuse, and dangerous lapses - such as employees sleeping in rooms or patients repeatedly needing ER care after falls - paint a troubling picture. The pace of staff turnover and the appearance of insufficient bed-making or delayed hospital transfers suggest systemic gaps in day-to-day oversight. One persistent complaint notes that a non-smoking policy conflicts with a smoke-filled environment, which not only undermines comfort but raises health questions for residents with respiratory vulnerabilities. Taken together, these red flags challenge the reliability families count on and justify careful scrutiny before any commitment.
To navigate this choice, families should demand concrete evidence of stable staffing levels, incident handling, and transportation coordination. Before choosing, request recent care plans, ride logs, and any incident reports; visit at different times of day to observe routines and staff engagement; ask for references from current families. Clarify accountability - who approves and documents care tasks, how quickly rides are arranged, and how safety concerns are escalated. If the answer leans toward flexibility rather than consistency, or if responses to red flags feel dismissive, this signals that alternate communities may better match expectations for dependable daily care.
In sum, Wellington Park offers a human-centered, reassuring option for families prioritizing warmth and dementia-friendly attention, with the caveat that reliability and safety consistency appear uneven. Families who cannot tolerate reports of neglect or inconsistent transportation should pursue stronger-care environments with proven safety cultures. Those who place a premium on personal connection and a director who can ease the transition may still consider Wellington Park, but only after thorough due diligence and explicit expectations about staffing, safety, and service delivery are established.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Albert J Ellis (22 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Wellington Park in Kenansville, NC is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a serene and comfortable environment where seniors can receive the assistance they require while maintaining their independence.
Residents at Wellington Park have access to devotional services off-site, allowing them to practice their faith and engage in spiritual activities that are meaningful to them. This feature promotes holistic well-being by addressing the spiritual needs of individuals.
The indoor common areas provide a cozy setting for socializing with fellow residents or participating in group activities. These spaces are designed to encourage interaction and foster a sense of community among the residents.
In terms of care services, Wellington Park specializes in diabetic care. The dedicated staff members are trained and experienced in managing diabetes, ensuring that residents receive the appropriate support and assistance with their daily diabetes management tasks.
Furthermore, the community offers devotional activities off-site, allowing residents to maintain their spiritual connection with their chosen religious communities. These outings provide an opportunity for social engagement, enrichment, and spiritual fulfillment outside of the assisted living community.
Overall, Wellington Park is committed to providing exceptional care while promoting individuality and independence among its residents. With its range of amenities, specialized diabetic care services, and opportunities for spiritual engagement both within and beyond the community, Wellington Park creates a supportive environment where seniors can thrive.
Wellington Park is located at 329 Cooper St, Kenansville, NC 28349 in Duplin County, North Carolina
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