Wellington Park
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329 Cooper St, Kenansville, NC 28349
For more information about senior living options: (844) 490-3973
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Many voices converge on a single theme: care experiences at this facility can feel dramatically different depending on who is involved and when you step through the door. Some reviewers describe warmly welcoming staff and a director who made the admission process feel comfortable, especially when a family member has dementia and health concerns of their own. One commenter emphasizes how the staff's kindness and the director's approach left them with confidence that their husband would be cared for, even when he could be difficult. This perspective centers on genuine warmth, reassurance, and appreciation for the people guiding the process.
Yet parallel voices raise serious concerns about the environment and policies. A reviewer notes that while the facility is advertised as non-smoking and is legally non-smoking because it's a rehab setting, the actual atmosphere is persistently smoke-filled and unhealthy. This discrepancy between policy and reality creates a sense of frustration and disappointment, and the reviewer even suggests that anyone planning to move there or already residing there would be better off avoiding smoking altogether, or considering staying home if possible. The tension between stated rules and lived conditions is a recurring thread.
There is a strongly negative account that goes beyond personal preference to accuse the facility of failing to meet basic caregiving obligations. This reviewer argues that residents are not adequately cared for and that transportation to medical appointments - an expected service - does not consistently happen. They describe a sense of financial rapidity ("they take the money real fast") paired with management described as "VERY NASTY." The message is unequivocal: do not place a loved one here. The rhetoric conveys deep distrust and concern for both protocol and the people in charge, painting a picture of a facility misaligned with the needs and safety of its residents.
In contrast, another review celebrates the place as a strong, trustworthy option. This positive voice argues that sometimes complaints stem from residents' dissatisfaction rather than actual problems, signaling a belief that the facility can be a good fit when expectations align with reality. The reviewer asserts that staff provide quick, respectful service and treat residents like family. For families seeking assistance, they even mention a specific nearby facility (Wellington in Kenansville, North Carolina) as a recommended alternative if concerns about the current place arise, indicating a sense that there are solid options in the region and that good care is possible when matched with the right setting.
Adding to the mix is a brutally candid insider's critique from a staff member. This reviewer declares it to be the worst place they have ever worked, alleging that patients are not properly cared for, some staff members are verbally abusive, and others sleep in patients' rooms. They accuse the facility of high turnover, as employees stay only briefly due to intolerable conditions, and they recount repeated patient falls and frequent ER visits for stitches. The claim that patients are left in unsafe situations - meant to be routine but clearly troubling - paints a grimmer portrait of neglect, delayed hospital transfers, and neglect of basic duties like bed-making, with a tone of dismay and alarm about what is happening behind the scenes.
Despite the negative testimonies, there is at least one more positive note: "Great staff and great facility." This short yet straightforward compliment provides a counterpoint to the more severe criticisms, suggesting that at least in some circumstances the staff and environment can meet expectations and deliver quality care.
Taken together, these reviews present a spectrum of experiences that highlight both potential strengths and visible weaknesses. The warmth and responsiveness described by some families point to compassionate care and attentive personnel who can make a difficult transition smoother. At the same time, other accounts raise urgent red flags about policy enforcement, safety, and consistency of care, including accusations of neglect and harmful practices. This mix suggests that outcomes may be highly variable, potentially depending on factors such as staff, shift, leadership, and individual resident needs. For anyone evaluating this facility, the takeaway is to seek out current, specific references, ask pointed questions about transportation, daily care routines, smoking policies, and how concerns are addressed, and consider multiple perspectives to form a balanced view before making a decision.
Wellington Park in Kenansville, NC is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a serene and comfortable environment where seniors can receive the assistance they require while maintaining their independence.
Residents at Wellington Park have access to devotional services off-site, allowing them to practice their faith and engage in spiritual activities that are meaningful to them. This feature promotes holistic well-being by addressing the spiritual needs of individuals.
The indoor common areas provide a cozy setting for socializing with fellow residents or participating in group activities. These spaces are designed to encourage interaction and foster a sense of community among the residents.
In terms of care services, Wellington Park specializes in diabetic care. The dedicated staff members are trained and experienced in managing diabetes, ensuring that residents receive the appropriate support and assistance with their daily diabetes management tasks.
Furthermore, the community offers devotional activities off-site, allowing residents to maintain their spiritual connection with their chosen religious communities. These outings provide an opportunity for social engagement, enrichment, and spiritual fulfillment outside of the assisted living community.
Overall, Wellington Park is committed to providing exceptional care while promoting individuality and independence among its residents. With its range of amenities, specialized diabetic care services, and opportunities for spiritual engagement both within and beyond the community, Wellington Park creates a supportive environment where seniors can thrive.
Wellington Park is located at 329 Cooper St, Kenansville, NC 28349 in Duplin County, North Carolina
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