856 Claude Scott Road, Warsaw, NC 28398
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This collection of notes paints a highly mixed portrait of the facility, with strong opinions that swing between praise and blistering criticism. On one hand, several observers describe caring staff and reassuring moments that suggest genuine dedication to residents. On the other hand, a sizable portion of the feedback centers on serious concerns about communication, cleanliness, administration, and overall quality of care. The tone shifts so dramatically that it's hard to draw a simple conclusion; instead, you're left with a sense of a place where experiences vary widely depending on who you encounter and when you visit.
Several reviewers foreground problems with communication and responsiveness. One person laments that it is almost "impossible to communicate with loved ones," hinting at systemic gaps in keeping families informed about a patient's progress or needs. Another story describes a director or administrator who never returns calls or expresses sympathy after a loved one passes away, suggesting a lack of compassionate follow-through at the leadership level. In contrast, another visit highlights a different administrator who was "a huge help," "responsive and attentive," and who conveyed reassurance about loved ones being in a well-managed environment. This spectrum - admin personnel who are either helpful and accessible or distant and unresponsive - appears repeatedly and seems to color the overall perception of the facility.
Cleanliness and maintenance are common flashpoints. Several reviewers depict the environment as dirty and poorly maintained, with explicit complaints about urine and feces odors permeating the facility, old and outdated infrastructure, and public restrooms that are described as gross. One reviewer even characterizes the place as appropriate for filming a horror movie due to its appearance. The image of a medicine cart left unattended in a hallway reinforces concerns about routine safety and attention to basic care standards. These remarks construct a picture of a facility where basic cleanliness and housekeeping are inconsistent at best, and where maintenance issues may be affecting patient comfort and safety.
The care experience itself is portrayed as inconsistent. Some reviews praise the nurses as sweet and caring, and several observers note that there are staff members who genuinely love and support their patients. Yet the same voices often acknowledge gaps in the system: rehab services may be misaligned with expectations or needs, and there are accusations of staff being rude or inconsiderate, with broad statements about the overall staff quality from administration to the front lines. The tension between "caregivers who genuinely care" and "staff who are rude or indifferent" underscores a split experience that can hinge on individual staff members or shifts, rather than a uniformly positive or negative culture.
The personal impact of these experiences also features prominently. One reviewer recounts a father who spent seven years in the facility, describing the place as "decent not great," and notes the absence of a sympathetic phone call from the director after his father's death. This critique emphasizes a perceived lack of empathy from leadership during a vulnerable time for families, which can shape overall impressions even if some daily interactions with nurses or aides are positive. Another account highlights how a visit revealed neglectful practices - an unattended medicine cart and a facility that otherwise felt outdated - adding to the sense that some operational practices fail to meet expected standards.
Amid the stronger criticisms, there are brief, seemingly more favorable statements, such as "Nice place" and mentions of individuals who appear to have had positive, compassionate interactions with residents. These snippets remind us that experiences at the same facility can diverge drastically - from moments of genuine warmth and competence to scenes of disorganization and neglect. The juxtaposition of these viewpoints suggests that the facility's culture may be inconsistent, with pockets of strong, patient-centered care existing alongside operational and administrative challenges.
Taken together, the reviews sketch a complex, ambivalent picture. The facility seems to struggle with several systemic issues: communication with families, consistent administrative follow-through, cleanliness and maintenance, and the alignment of rehab services with patient needs. Yet it also contains narratives of dedicated staff who genuinely care for residents, and administrators who are responsive and supportive in some cases. The inconsistency appears to be the defining feature of the experiences described, rather than a uniform pattern of care - good or bad.
For anyone evaluating this facility, the message is pragmatic: gather opinions from multiple sources, visit at different times of day, observe the cleanliness and how staff interact with residents, and ask direct questions about rehab programs, discharge planning, and emergency responsiveness. If you're placing a loved one here, it would be prudent to request detailed communication protocols, inquire about staff turnover, and seek out recent improvements or inspections that address cleanliness, safety, and patient wellbeing. The range of experiences documented suggests that outcomes may depend heavily on the specific team you encounter and the timing of your interactions.
Parish Family Care Home, located in Warsaw, NC, is a board and care home that offers a warm and comfortable environment for seniors needing assistance with their daily activities. The community provides residents with a range of amenities and care services to ensure their comfort and well-being.
The fully furnished living spaces at Parish Family Care Home are designed to make residents feel at home. There is also a dining room where nutritious meals are served, taking into consideration any special dietary restrictions that the residents may have. Housekeeping services help maintain a clean and tidy living environment.
Outdoor space is available for residents to enjoy some fresh air and connect with nature. Wi-Fi and high-speed internet access are provided to keep residents connected with their loved ones or engage in online activities.
The caring staff at Parish Family Care Home provides assistance with various activities of daily living such as bathing, dressing, transfers, and medication management. They also coordinate with health care providers to ensure that each resident's medical needs are met effectively. For those with diabetes, special attention is given to managing their diet accordingly.
Transportation arrangement for medical purposes is offered, ensuring that residents can easily attend appointments or receive necessary medical care. Additionally, scheduled daily activities are organized to promote engagement and socialization among the residents.
Overall, Parish Family Care Home offers a compassionate and supportive environment where seniors can receive personalized care while enjoying the comforts of home-like living.
Parish Family Care Home is located at 856 Claude Scott Road, Warsaw, NC 28398 in Sampson County, North Carolina
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