The Gardens of Hendersonville
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1000 W Allen St, Hendersonville, NC 28739
For more information about senior living options: (844) 490-3973
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The community is great with compassionate staff. The staff took amazing care of her grandmother until the end; they were wonderful. The staff are great to residents, and the residents are happy. The staff are loving and caring. Cardinal Care comes highly recommended for loved ones.
The staff were described as worthless and paid for work they didn't perform. The facility is accused of focusing on doing as little as possible. The property was reported to be allowing a homeless camp on site. Some staff, including the director, were frustrating to deal with. A staff member named April was unsympathetic and dismissive toward a distraught family member. A staff member laughed at a family complaint and showed no compassion or empathy for the parent.Cardinal Care in Hendersonville appears to be a facility that elicits a wide range of experiences from the families who rely on it. On one hand, several reviewers emphasize warmth, devotion, and attentive care from the frontline staff, especially in the moments that matter most to families, such as end-of-life care. A family member shared that their grandmother was treated with compassion and dignity, and that the staff provided "amazing care" up to the end of her life. In these accounts, the caregivers are described as loving, patient, and genuinely engaged with both residents and their families, painting a picture of a community where the human touch feels evident and real.
Another positive thread comes from a different reviewer who frames Cardinal Care as a hidden gem in the Hendersonville area. This reviewer notes that their mother has been there for about six weeks and expresses a high degree of satisfaction with the care she is receiving. The sentiment is consistent: the staff are described as loving and caring, and the overall impression is that Cardinal Care could be a strong choice for families seeking an assisted living environment for their loved ones. For those who prioritize a warm, attentive demeanor from caregivers, these voices suggest there is much to praise within the community.
Yet, alongside the praise, there are concerns about the broader environment and the way the facility is managed or perceived by those outside its immediate day-to-day care. One reviewer raised a point about property concerns, noting that instead of mounting No Trespassing signs, the facility was allowing a homeless encampment to develop nearby on Ecusta Trail. This critique shifts the focus from the residential experience inside to the surrounding community and safety considerations, indicating that for some families, the decision to engage with Cardinal Care also involves weighing how the facility interacts with its neighborhood and property issues.
On the more administrative side, several reviewers describe frustration with staff and leadership. While there are still moments of caregiving warmth, the same voices point to a friction with administration, including the director, which they characterize as a source of ongoing tension. The sense conveyed is that while direct care staff can be caring and responsive, some families feel the leadership does not meet their expectations for communication, transparency, or accountability. This dichotomy - loving care from frontline workers paired with concerns about how the facility is run at the top - appears repeatedly in the feedback.
A particularly sensitive point centers on information sharing and privacy. One family member, whose father is 91, explains that staff were reluctant to provide health updates to her without explicit permission from the father, even though her father had already affirmed or given consent. This situation highlights a tension between privacy protections and the need for close family involvement in a loved one's daily wellbeing. The reviewer emphasizes that timely, clear updates are essential in navigating the care of an elderly parent, and when those updates are restricted or delayed, frustration and anxiety quickly rise for families trying to stay informed.
There is also a stark, negative voice among the reviews. One reviewer is unequivocal: "Do NOT place your loved ones here. They are all about doing as little as possible!" This perspective underscores a perception that some aspects of care and responsiveness may be insufficient, provoking caution for prospective families who are weighing cardinal questions about attention, effort, and outcome in daily care.
Among the most vivid accounts is a detailed incident involving a staff member named April. According to the reviewer, a call to their distraught father - who was in a cab and experiencing significant distress - was met with a response that sounded unsympathetic and, to their shock, dismissive. The staff member reportedly minimized concerns by attributing dementia-related agitation to typical behavior and then refused to provide specifics about the father's situation. The reviewer describes the staff member as defensive and unempathetic, even laughing when the situation was brought to the family's attention, and explicitly states an intention to report the behavior to elder affairs. This portrayal emphasizes the impact that individual interactions can have on a family's sense of trust and safety within the facility.
Taken together, the collection of reviews suggests Cardinal Care in Hendersonville is a place of contrasts. There are compelling stories of compassionate caregiving, tender support, and a warm, attentive environment that families deeply appreciate. At the same time, there are serious concerns about administrative responsiveness, privacy practices, and the broader handling of property and community issues that some families feel should be better addressed. For families considering Cardinal Care, these perspectives underscore the importance of visiting in person, meeting with both the caregiving staff and the administration, and asking direct questions about how updates are communicated, how privacy is balanced with family involvement, and how external issues around property and safety are managed. In the end, experiences appear to vary significantly by encounter, making firsthand impressions and conversations with actual staff members crucial in forming a well-rounded view of what Cardinal Care can offer.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Asheville Regional (10 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.The Gardens of Hendersonville in Hendersonville, NC is a warm and inviting assisted living community that offers a range of amenities and services to cater to the needs and preferences of its residents.
With a focus on providing a comfortable and peaceful environment, The Gardens of Hendersonville offers devotional services off-site for those who wish to nurture their spiritual well-being. The indoor common areas provide an opportunity for socialization and relaxation, fostering a sense of community among residents.
One of the highlights of The Gardens of Hendersonville is its specialized care services for individuals with diabetes. The dedicated staff ensures that residents receive the necessary assistance and support in managing their condition effectively.
In addition to the wonderful amenities within the community, there are numerous options for recreation nearby. Residents can enjoy various devotional activities offsite, allowing them to pursue their faith outside the premises.
Convenience is key at The Gardens of Hendersonville, as there are two cafes located nearby where residents can grab a cup of coffee or enjoy a meal with friends or family. For nature enthusiasts, there are also two parks in close proximity where residents can take leisurely walks or simply relax amidst beautiful surroundings.
Healthcare facilities are easily accessible, with eight pharmacies and 17 physicians located nearby. This ensures that residents have convenient access to medications and medical professionals should they require any assistance. Furthermore, with two hospitals in close proximity, residents can have peace of mind knowing that quality healthcare services are readily available.
For those who enjoy dining out or trying new culinary experiences, The Gardens of Hendersonville is situated near 23 restaurants. Residents can explore a variety of cuisines without having to travel far from home.
Overall, The Gardens of Hendersonville provides a welcoming atmosphere coupled with exceptional care services and convenient access to amenities nearby. It strives to enhance the lives of its residents by offering comfort, support, and opportunities for enjoyment within a vibrant community setting.
Located in the charming city of Hendersonville, North Carolina, this area offers a range of amenities and services that cater to the needs of seniors. With physicians, pharmacies, hospitals, restaurants, cafes, parks, and even a nearby airport for convenient travel options, residents can enjoy easy access to healthcare, dining options, recreational activities, and transportation. The proximity to various places of worship provides spiritual fulfillment while theaters offer entertainment opportunities. Overall, this part of Hendersonville offers a well-rounded and convenient living environment for seniors looking to settle down in a vibrant community.
The Gardens of Hendersonville is located at 1000 W Allen St, Hendersonville, NC 28739 in Transylvania County, North Carolina
Yes, The Gardens of Hendersonville allows both dogs and cats.
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