151 Kendrick Court, Flat Rock, NC 28731
For more information about senior living options: (844) 490-3973
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It has a family atmosphere.
The facility is all about the money. The lady of the house doesn't help anyone. She talks down to residents. She might need to be replaced. She doesn't assist residents with what they need.Soundview Family Care Homes Unit M in Flat Rock, NC is best suited for seniors who want a warm, home-like setting and can manage with minimal daily assistance. The arrangement feels more like a family home than a formal care facility, which can be comforting for residents who crave personal attention and a intimate atmosphere. Those who value direct, regular contact with a caregiver and enjoy a small, non-institutional vibe will find this environment appealing. The upside is a sense of belonging and informal routines that can feel less clinical than larger communities. The clear caveat is that informality can translate into uneven care, limited professional oversight, and potential gaps in accountability when caregiving needs escalate.
Anyone needing reliable, professional care should seriously consider alternatives. The reviews hint at a money-driven dynamic and a caregiver who may not consistently meet residents' needs. For daily tasks beyond basic companionship - such as bathing, mobility assistance, medication management, or safety monitoring - a more structured setting with licensed staff, formal training, and transparent pricing is prudent. Families should be wary if care demands are likely to rise (dementia, complex medical needs, frequent assistance) and whether the operation can sustain standards over time. If predictable care plans, clear supervision, and respectful interaction are non-negotiable, another option is likely a better fit.
On the positive side, the family atmosphere can foster warmth, quick responsiveness, and a sense that residents are part of a small, cohesive community. Those benefits translate into a comfortable pace, familiar faces, and a feeling of being cared for as part of a household. Yet these advantages are undercut by the more troubling notes in the feedback: a perception that financial considerations drive decisions, and a caregiver dynamic that can feel dismissive or condescending. When the core concerns center on respect, dignity, and fair treatment, the home-like charm cannot fully compensate for potential neglect or uneven attention. The practical impact is clear: residents may experience friction, reduced self-esteem, and uncertain consistency in daily routines.
Prospective families should enter with a focused checklist and insist on concrete answers. Demand a transparent, itemized price structure with no hidden fees, a current care plan tailored to the resident's needs, and a detailed schedule showing who handles activities of daily living, medication oversight, and safety supervision. Request direct references from current residents or families and observe staff interactions with residents - how warmth translates into daily care, and how concerns are addressed. Verify licensing, staff turnover rates, and whether an on-site administrator provides steady governance. Where possible, arrange to meet the person responsible for day-to-day care and explore whether short-term trial stays or observation days are available before committing.
With a rating of roughly 2.3 and two strongly negative reviews, caution is warranted. The weight of the feedback suggests meaningful risk around respect, responsiveness, and financial transparency. The lone positive note about a family atmosphere is not enough to outweigh the signals of potential mistreatment or financial pressure shaping care decisions. This is a setting where outcomes appear highly contingent on individual staff and local management, rather than an established standard of care. Families should treat the first visit as a test of culture as much as capability, and prepare to walk away if the tone or processes fail to meet basic expectations.
Bottom line: Soundview Family Care Homes Unit M can work for families prioritizing a homey, intimate ambiance, provided there is tolerance for variability in care quality and pricing. For seniors who require steady, professional support, or for anyone who cannot accept staff who talk down to residents or price-driven decision-making, stronger options exist. The prudent path is a disciplined due diligence: visit, observe, ask hard questions, and insist on clarity in contracts. If the ambiance aligns with strict standards for dignity and dependable assistance, and if governance and pricing are transparent, authorized commitment may be considered; otherwise, pursue alternatives that offer clearer oversight, higher staffing consistency, and a culture focused on respectful, resident-centered care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Soundview Family Care Homes Unit M in Flat Rock, NC is a board and care home that offers a supportive and comfortable environment for seniors in need of assisted living services. Located in the serene town of Flat Rock, residents can enjoy the peace and tranquility of the surrounding area while still having convenient access to nearby amenities.
The community provides fully furnished accommodations, ensuring that residents feel at home from the moment they move in. A spacious dining room is available for delicious and nutritious meals prepared by the dedicated staff. Special dietary restrictions are accommodated to ensure each resident receives personalized care.
Daily activities are scheduled to keep residents engaged and entertained. Whether it's social gatherings, exercises, or arts and crafts, there is always something for everyone to enjoy. Residents also have access to outdoor spaces such as gardens, allowing them to relax and soak in the natural beauty of their surroundings.
Safety and wellness are prioritized at Soundview Family Care Homes Unit M. Trained caregivers provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management services are offered to ensure that residents receive their medications on time and as prescribed. Coordination with healthcare providers ensures that each resident's specific healthcare needs are met.
Transportation arrangements are made for medical appointments, easing the burden on residents when it comes to accessing necessary healthcare services. Additionally, with two cafes, two parks, eight pharmacies, sixteen physicians, twenty-two restaurants, and two hospitals nearby; residents have easy access to various amenities.
Soundview Family Care Homes Unit M provides a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their individual needs. With its peaceful location in Flat Rock and convenient access to local amenities, this assisted living community offers a comfortable and fulfilling lifestyle for its residents.
Soundview Family Care Homes Unit M is located at 151 Kendrick Court, Flat Rock, NC 28731 in Polk County, North Carolina
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