151 Kendrick Court, Flat Rock, NC 28731
For more information about senior living options: (844) 490-3973
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The facility has a family atmosphere. There is a family atmosphere at the facility. The reviews note a family atmosphere.
It's all about the money. The lady of the house doesn't help anybody. She talks down to them. She might need to be replaced. Residents don't receive the help they need.There is a sharp and persistent grievance voiced here: the core of the experience seems driven by money more than by care. The reviewer renders a picture in which financial concerns are the loudest voice in the room, coloring every interaction and casting a shadow over the well-being of the residents. The phrase "It's all about the money!" acts as a clear thesis, suggesting that cost considerations trump attention to individual needs and the kind of supportive environment one would expect in an assisted living setting. The impression given is that decisions and priorities are shaped by finances rather than by the daily realities of care and compassion.
At the heart of the critique is a specific individual described as "the lady of the house," whom the reviewer portrays as someone who "don't help nobody" and who additionally "talks down to them." This isn't presented as a one-off grumble but as a defining pattern that undermines trust and dignity. The language used conveys a sense of hurt and frustration, implying that residents are not treated with the respect and courtesy that a family-like or community-oriented environment should offer. The troubling behavior is depicted as not only unhelpful but also disrespectful, a combination that erodes the sense of safety and comfort that residents and their families seek in assisted living.
The reviewer goes on to remind readers of what assisted living is supposed to provide: a modest level of assistance to help residents navigate daily life. In this account, the expectation is that staff should lend a hand - "she's supposed to help a little" - so that residents can maintain a degree of independence and dignity. Instead, the critique suggests that help is either absent or insufficient. The phrase "Not down them to the things they need" captures a sense of neglect or misguidance, as if residents aren't being steered toward the resources, tasks, or supports that would genuinely improve their day-to-day lives. The tone implies that needs are being overlooked or minimized, rather than identified and met with practical, compassionate service.
There is an explicit tension between the stated identity of the place as offering a family atmosphere and the actual experience described. The environment is framed as one where warmth, closeness, and mutual regard would be cultivated - as in a family setting - yet the reviewer portrays interactions that feel demeaning and transactional instead. The "family atmosphere" claim appears to clash with the observed dynamics: residents are not being treated like members of a caring, involved group, but rather as beneficiaries of a system governed by money and the authority of a single, dismissive staff member. This incongruity between promise and practice sits at the center of the critique.
The review also contains a direct, practical call for change: the line "might need replaced" signals a demand that the problematic leadership or staff presence be removed or replaced. It is a stark suggestion that the current arrangement is untenable and that a different approach - potentially with new leadership or a different caregiver may be required to restore trust, dignity, and genuine assistance. The plea is not merely for better moods or nicer words, but for substantive changes that would re-center resident welfare in daily operations.
Taken together, the feedback paints a portrait of an assisted living setting where money appears to trump care in decision-making, where a single staff member's conduct and tone have a disproportionate impact on the residents' sense of security and belonging, and where the promised family-like atmosphere is not matching the lived experience. The reviewer's message is a warning to potential families: scrutinize how care is delivered, observe how staff interact with residents, and question whether financial priorities are overshadowing the fundamentals of support, respect, and dignity. It's a call to seek environments where staff genuinely attend to the needs of residents and where leadership is accountable for maintaining a warm, supportive, and respectful atmosphere.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Soundview Family Care Homes Unit M in Flat Rock, NC is a board and care home that offers a supportive and comfortable environment for seniors in need of assisted living services. Located in the serene town of Flat Rock, residents can enjoy the peace and tranquility of the surrounding area while still having convenient access to nearby amenities.
The community provides fully furnished accommodations, ensuring that residents feel at home from the moment they move in. A spacious dining room is available for delicious and nutritious meals prepared by the dedicated staff. Special dietary restrictions are accommodated to ensure each resident receives personalized care.
Daily activities are scheduled to keep residents engaged and entertained. Whether it's social gatherings, exercises, or arts and crafts, there is always something for everyone to enjoy. Residents also have access to outdoor spaces such as gardens, allowing them to relax and soak in the natural beauty of their surroundings.
Safety and wellness are prioritized at Soundview Family Care Homes Unit M. Trained caregivers provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management services are offered to ensure that residents receive their medications on time and as prescribed. Coordination with healthcare providers ensures that each resident's specific healthcare needs are met.
Transportation arrangements are made for medical appointments, easing the burden on residents when it comes to accessing necessary healthcare services. Additionally, with two cafes, two parks, eight pharmacies, sixteen physicians, twenty-two restaurants, and two hospitals nearby; residents have easy access to various amenities.
Soundview Family Care Homes Unit M provides a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their individual needs. With its peaceful location in Flat Rock and convenient access to local amenities, this assisted living community offers a comfortable and fulfilling lifestyle for its residents.
Soundview Family Care Homes Unit M is located at 151 Kendrick Court, Flat Rock, NC 28731 in Polk County, North Carolina
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