70 Oxbow Lane, Flat Rock, NC 28731
For more information about senior living options: (844) 490-3973
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It's a family atmosphere.
It's all about the money. The lady of the house doesn't help anybody and talks down to the residents. She might need to be replaced. She's not providing the help residents need and belittles them.The message comes across with a strong sting about the priorities of the place. It opens with a blunt declaration: "It's all about the money!" That line sets the tone for the entire assessment, suggesting that financial motives overshadow genuine care and attention for the residents. The implication is that the facility operates more like a business than a place of nurturing and support for people who rely on its services. The reviewer hints that visible investments in comfort, quality of life, and attentive care may be lacking because profit considerations dominate the operation.
At the heart of the critique is a particular individual described as "the lady of the house." According to the reviewer, she "don't help nobody" and instead engages in behavior that diminishes the residents. The language is pointed and personal, painting a portrait of a leader who is more about authority and control than service and empathy. The accusation isn't just that help is slow or inconsistent; it's that the person in charge actively fails to offer assistance and instead creates an environment where residents feel neglected or dismissed.
The reviewer adds that the problematic behavior includes talking down to people. This isn't framed as a misunderstanding or a momentary lapse in communication; it's presented as a pattern that erodes dignity. When someone in a caretaking role speaks to residents in a denigrating manner, the basic trust that families expect in an assisted living situation is undermined. The suggestion that this leadership figure "might need replaced" goes beyond criticism of a single incident and signals concern about the overall culture and morale of the community.
In this account, the facility is supposed to be an assisted living environment - places like these exist to lend a helping hand with daily needs and to provide a comforting, supportive atmosphere. Yet the reviewer feels the opposite has occurred: residents are not receiving the assistance they need, and the very people who should be offering care are perceived as prioritizing other concerns over those essential needs. The contrast creates a view of a setting that fails to meet the basic expectations of care, safety, and respect that families seek for their loved ones.
There's also a tension noted between the facility's stated identity and the experience described. On one hand, the place is said to offer a "family atmosphere," a phrase that evokes warmth, closeness, and shared concern. On the other hand, the reviewer's experience suggests a discordant reality where interactions are anything but warm or familial. The implication is that marketing language promises a homey, supportive vibe, while the day-to-day experience feels transactional or even hostile to some residents and their families.
Ultimately, the reviewer's message is a pointed call for change. The underlying wishes are clear: put residents' needs first, ensure staff and leadership treat people with respect, and align operations with the humanitarian goal of assisted living rather than with a profit-centered mindset. Improvements suggested include more consistent, compassionate help for daily tasks, a leadership approach that values residents' dignity, and a culture that truly reflects the promised family atmosphere. The review finishes with a wary hope that potential residents and their families will look closely at how care is delivered and how the environment is actually managed, beyond glossy promises.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Soundview Family Care Homes Unit A in Flat Rock, NC is a warm and inviting board and care home that offers personalized care services to seniors in a cozy and homelike setting. Located in the picturesque town of Flat Rock, our community provides a comfortable and nurturing environment for individuals who require assistance with activities of daily living.
Our residents can enjoy their meals in our spacious dining room, where they are served delicious and nutritious meals prepared by our experienced staff. The fully furnished accommodations ensure that our residents feel at ease and have all the necessary amenities for their comfort. Additionally, our outdoor space and garden provide a peaceful retreat for relaxation and enjoyment of nature.
At Soundview Family Care Homes Unit A, we understand the importance of maintaining cleanliness and hygiene. Our dedicated housekeeping services ensure that the living spaces are well-maintained, allowing residents to focus on enjoying their time with us. We also offer move-in coordination services to make the transition into our community as smooth as possible.
Our caring staff is trained to assist with various aspects of daily living, including bathing, dressing, and transfers. We work closely with healthcare providers to ensure that each resident receives the appropriate coordination of care. For those with specific dietary needs, we offer diabetes diets and can accommodate special dietary restrictions.
Transportation arrangements are available for medical appointments, ensuring that residents have access to necessary healthcare services. In addition to medical facilities nearby, there are also several pharmacies conveniently located in close proximity to our community.
To promote an active lifestyle, we organize scheduled daily activities for our residents to participate in. These activities aim to engage them mentally and physically while fostering social interaction within the community.
Soundview Family Care Homes Unit A is situated in an area rich with amenities. With two cafes, parks, restaurants, and pharmacies nearby, residents have easy access to various establishments for leisure or errands. Furthermore, having 16 physicians nearby ensures prompt medical attention if needed.
In summary, our assisted living community in Flat Rock, NC offers a comfortable and supportive environment for seniors needing assistance with daily tasks. With a focus on individualized care and a range of amenities and services, we strive to provide an enriching experience for our residents and peace of mind for their families.
Soundview Family Care Homes Unit A is located at 70 Oxbow Lane, Flat Rock, NC 28731 in Polk County, North Carolina
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Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
