Soundview Family Care Homes Unit E in Flat Rock, NC

Information last verified:

69 Oxbow Lane, Flat Rock, NC 28731

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
5 stars
1
4 stars
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3 stars
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2 stars
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1 stars
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Overall Review of Soundview Family Care Homes Unit E

Pros

  • pro The facility has a family atmosphere.
  • pro The reviews describe a family atmosphere at the facility.

Cons

  • pro They say it's all about the money.
  • pro The lady of the house doesn't help anybody and talks down to residents; she might need to be replaced.
  • pro In this assisted living, residents are not being helped with the things they need.

Review

Soundview Family Care Homes Unit E in Flat Rock, NC is best suited for families seeking a small, home-like setting where the personal touch matters more than clinical polish and where budget considerations are a real constraint. This community appears to operate as a tightly knit family-style operation, with the expectation that residents will be known to the caregivers and that care will feel intimate rather than institutional. For a resident who prioritizes a "family atmosphere" and a setting that emphasizes close relationships over bells and whistles, this might feel comforting. The key caveat is that comfort cannot come at the expense of reliable, respectful assistance, and that balance is precisely where questions must be asked before committing.

Those who should seriously consider alternatives are families looking for consistent professional care, transparent pricing, and a clearly defined duty of care. If a loved one requires steady assistance with activities of daily living, regular supervision, or skilled support, a larger, licensed community with documented staffing levels and oversight will generally deliver more predictable outcomes. Prospective residents who cannot tolerate conversations that feel money-driven or who demand consistently courteous, proactive staff interactions will likely find these gaps amplified here. In short, this setting may not meet expectations for safety, dignity, and dependable help on a daily basis.

The most notable pro is the intimate, family-oriented feel that can make a resident feel seen and heard in a way that larger facilities sometimes miss. When staff know a person’s routine and preferences, mornings and evenings can unfold with a familiar rhythm, and family visits may slot into a flexible, home-like schedule. However, the positives of this vibe are quickly offset by the larger, recurring concerns voiced by reviewers: a perception that finances drive the operation and that assistance isn’t consistently provided with the care and respect expected in assisted living. The tension between a warm, personal atmosphere and professional caregiving standards creates a quality gap that families must weigh carefully against any perceived affordability.

From a practical standpoint, families evaluating Soundview should demand clear answers on pricing transparency, what services are included, and how closely staff supervision is monitored. Observations matter as much as promises: ask to meet direct caregivers, request a tour that includes a real-time interaction with residents, and probe how care plans are created, reviewed, and adjusted. Seek to understand the owner’s role, the supervision structure, and what happens when a resident requires more assistance than what is offered on a typical day. Clarify billing practices, any additional fees, and whether there is a grievance process that leads to timely resolutions.

In comparing Soundview to viable alternatives, it becomes clear that this community may work for someone who can advocate actively, is comfortable with a smaller operation, and values the homey atmosphere over clinical polish. For residents with higher care needs, mobility challenges, frequent assistance, memory care, or emergency responsiveness, larger, professionally staffed options are generally safer bets. The low overall rating and the vocal portrayal of care as financially driven signal a misalignment with expectations for consistent, respectful care. Prospective buyers should weigh the potential comfort of a family setting against the risk of inconsistent support and a care culture that might not align with dignified, resident-centered living.

The verdict is practical and unambiguous: Soundview Family Care Homes Unit E may be worth a closer look only if stringent questions are answered in the affirmative and if there is a plan to monitor and protect the resident’s dignity and safety day by day. Families should not rely on warmth alone as the basis for choosing care; it must be coupled with transparent pricing, demonstrable staffing, clear care plans, and a culture that treats residents with consistent courtesy. If those elements cannot be confirmed, the prudent path is to pursue other options that offer more predictable care, stronger professional oversight, and a track record of meeting the daily living needs of seniors with dignity and reliability.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (13 miles away) Asheville Regional (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Soundview Family Care Homes Unit E in Flat Rock, NC is a board and care home that offers a comfortable and supportive environment for seniors in need of assistance with their daily living activities. Our community is fully furnished, providing a cozy and homely atmosphere for our residents.

At Soundview Family Care Homes Unit E, we understand the importance of maintaining an active and fulfilling lifestyle. That's why we offer a range of amenities to enhance the quality of life for our residents. Our communal dining room provides a pleasant space for meals, where our skilled staff prepares and serves delicious and nutritious food. We also cater to residents with special dietary restrictions, ensuring everyone receives the proper nourishment they need.

Our outdoor space allows residents to enjoy fresh air and nature, whether it be taking a stroll in our garden or simply relaxing on our premises. With Wi-Fi/high-speed internet available throughout the community, residents can stay connected with their loved ones easily.

Our dedicated staff provides housekeeping services to ensure that our residents' living spaces are always clean and tidy. In addition, we offer move-in coordination services to streamline the transition process for new residents.

When it comes to care services, we strive to meet the individual needs of each resident. Our trained caregivers provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all necessary medical care is received promptly. For diabetic residents, we carefully manage their diets according to diabetes-specific guidelines.

Transportation arrangement services are available for medical appointments, allowing residents to easily access necessary healthcare. Moreover, scheduled daily activities keep our residents engaged and stimulated throughout the day.

For added convenience, there are two cafes nearby for social outings or enjoying a cup of coffee with friends. Additionally, parks provide opportunities for leisurely walks or picnics surrounded by nature's beauty. With numerous pharmacies nearby, medication management is simplified. Residents have easy access to healthcare professionals with 16 physicians and two hospitals in close proximity. Furthermore, a variety of restaurants in the area offer dining choices for residents who want to explore different cuisines.

At Soundview Family Care Homes Unit E, we are dedicated to providing compassionate care and creating a fulfilling lifestyle for our residents.

Nearby Places of Interest

Located in the charming town of Flat Rock, North Carolina, this area offers a variety of amenities and services to support a comfortable senior living experience. With popular dining options such as Cracker Barrel, McDonald's, and Bojangles' Famous Chicken 'n Biscuits just a short distance away, residents can enjoy convenient meal options. Nearby parks like East Flat Rock Park and Park at Flat Rock provide opportunities for leisurely strolls and outdoor activities. Access to healthcare is readily available with options like Rainbow Pediatrics and The Pain Center of Hendersonville in close proximity. Additionally, pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. Transportation is also convenient with Asheville Regional Airport just 12.7 miles away. Overall, this part of Flat Rock offers a mix of amenities that cater to the needs of seniors looking for a peaceful and well-rounded community to call home.

Restaurants

  • Cracker Barrel (0.8 miles)
  • McDonald's (0.8 miles)
  • Bojangles' Famous Chicken 'n Biscuits (0.8 miles)
  • Haus Heidelberg German Restaurant (3.3 miles)
  • Hot Dog World (3.6 miles)
  • Never Blue (3.6 miles)
  • Dry Falls Brewing (3.7 miles)

Parks

  • East Flat Rock Park (0.9 miles)
  • Park at Flat Rock (1.6 miles)
  • Edneyville Park (7.9 miles)
  • Westfeldt River Park (12.1 miles)
  • Triple Falls (13.3 miles)
  • Dupont State Forest (13.8 miles)
  • Lake Julian Park (15.4 miles)

Physicians

  • Flat Rock Opticians (1.4 miles)
  • Rainbow Pediatrics (3.1 miles)
  • The Pain Center of Hendersonville (3.1 miles)
  • Derma Blue Hendersonville (3.2 miles)
  • Blue Ridge Plastic Surgery PA (4 miles)
  • Carolina Pediatric Therapy (4.1 miles)
  • Hendersonville Imaging Center (4.2 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Whitley Drugs (3.1 miles)
  • Walgreens (3.3 miles)
  • Economy Drugs (4.1 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)
  • Epic Pharmacies (4.8 miles)

Cafes

  • Underground Baking Co. (3.8 miles)
  • Starbucks (4.2 miles)
  • Cafe La Gaule (10.8 miles)
  • Pisgah Coffee Roasters (14.6 miles)

Hospitals

  • Pardee Hospital - ICU (4.2 miles)
  • Team Member Pharmacy (4.3 miles)
  • St Luke's Hyperbaric & Wound Care Center (11.4 miles)

Transportation

  • Asheville Regional Airport (AVL) (12.7 miles)

Places of Worship

  • New French Broad Baptist Church (15.2 miles)

Frequently Asked Questions

Where is Soundview Family Care Homes Unit E?

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