24 East Monet Court, Flat Rock, NC 28731
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There is a family atmosphere. The review describes an assisted living setting with a family feel. The environment is portrayed as welcoming and home-like.
It's all about the money. The lady of the house doesn't help anyone and talks down to residents. She might need to be replaced. In an assisted living setting, she should help the residents, not belittle them or neglect their needs.There is a strong impression in these remarks that the facility operates more like a business than a place dedicated to the well-being of its residents. The central complaint is that money drives decisions and actions, overshadowing the fundamental goal of providing attentive, compassionate care. The reviewer clearly senses a prioritization of financial considerations over everyday needs, which colors every interaction and decision inside the assisted living environment. This perception of a profit-first mentality casts a shadow over the experience, suggesting that residents may be treated as a source of revenue rather than as people who deserve consistent, respectful support.
At the heart of the critique is a specific figure referred to as "the lady of the house." According to the reviewer, this person does not extend help to residents and, in fact, speaks down to them. The language used conveys a sense of humiliation or condescension that would understandably erode trust and safety in a setting where residents rely on staff for basic assistance and dignity. The reviewer even implies that this individual might need to be replaced, signaling a belief that leadership and demeanor at the top of the operation set the tone for the entire community. The concern is not merely about kindness in isolation but about the quality and consistency of care that residents deserve.
The expectations of an assisted living facility, as expressed in the review, are straightforward and humane: residents should receive support - at least a modest amount of help with daily needs - while living in a safe, respectful environment. The reviewer asserts that this basic obligation has not been met. When staff members are perceived as withholding or belittling assistance, the result can be a breakdown in confidence and a sense of vulnerability among residents. The call for change is not framed as an abstract critique but as a demand for practical, everyday improvements that would make life easier and more dignified for people who depend on the facility for essential services.
Alongside the criticisms of management and care quality emerges a tension between two imagined environments for the community. On one hand, the reviewer condemns the current leadership and its approach to residents, implying that financial motives have eclipsed genuine caregiving. On the other hand, the reviewer mentions "a family atmosphere," which suggests that there is an aspirational or hoped-for culture within the facility - one that treats residents like members of a family, with warmth, mutual respect, and supportive engagement. This juxtaposition highlights a contrast between what the reviewer believes could be possible with proper leadership and what is actually happening, according to their observations and experiences.
The review implies serious consequences for the residents' day-to-day lives. If the staff's attitude and behavior are as described, residents may experience diminished emotional well-being, reduced willingness to seek help when needed, and a growing sense of isolation. The perception that assistance is optional or contingent on staff mood can lead to a fragile sense of security and a sense that one's needs are not being taken seriously. In settings where residents depend on caregivers for meals, mobility, medical support, and personal care, these dynamics can have tangible effects on health and happiness. The critique therefore points to potential risks that go beyond personal annoyance, touching on the overall quality of life and safety within the community.
What changes are being urged becomes clearer through the insistence on accountability and a shift in priorities. The reviewer's call for replacement of the concerned leader signals a belief that strong, compassionate leadership is essential to cultivating the kind of environment residents deserve. Beyond leadership change, the comments imply a need for more consistent, respectful, and proactive care practices. Suggestions that naturally arise from these concerns include improving staff training in resident-centered care, strengthening communication between staff and residents (and their families), ensuring adequate staffing levels to meet daily needs, and promoting a workplace culture that values dignity and kindness as much as efficiency or cost-cutting measures. In short, the appeal is for a care setting where money does not eclipse compassion and where residents feel truly seen, heard, and supported.
Overall, the remarks present a clear call for a reassessment of how the facility operates and for concrete steps to restore trust and warmth to the environment. The critic envisions a community that balances responsible management with genuine, daily acts of care and respect. If these aspirations are pursued - through leadership changes, improved staff development, and a renewed commitment to resident welfare - the facility could move closer to the "family atmosphere" it claims to offer, while ensuring that residents receive the practical help they need and deserve.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Soundview Family Care Homes Unit F is an assisted living community located in the serene and peaceful town of Flat Rock, NC. Our community offers a warm and homely atmosphere where residents can receive personalized care in a comfortable environment.
At Soundview Family Care Homes Unit F, we provide various types of care, including board and care home services as well as respite care. Our dedicated staff is available around the clock to assist with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure that our residents receive the necessary medical attention.
To enhance the quality of life for our residents, we offer a range of amenities and services. Our fully furnished accommodations create a cozy living space for our residents to settle into. Additionally, they have access to our beautifully landscaped garden and outdoor space, providing opportunities for relaxation and enjoyment.
Our dining room provides delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions to ensure that all residents can enjoy their meals comfortably. Furthermore, housekeeping services are provided to maintain a clean and tidy environment.
At Soundview Family Care Homes Unit F, we understand the importance of social engagement and maintaining an active lifestyle. Scheduled daily activities are organized for our residents, promoting social interaction and personal enrichment.
Located in Flat Rock, we are fortunate to be surrounded by numerous amenities that contribute to the convenience of our community. There are two cafes nearby for residents to enjoy meals or socialize outside of the community. Two parks offer opportunities for outdoor recreation and relaxation. Additionally, there are several pharmacies conveniently located nearby ensuring easy access to medications.
For medical needs, there are 16 physicians practicing nearby along with two hospitals within close proximity. Transportation arrangements can be made for medical appointments or any other necessary trips.
At Soundview Family Care Homes Unit F, we strive to create a welcoming and supportive environment for our residents while providing excellent care services tailored to their individual needs.
Soundview Family Care Homes Unit F is located at 24 East Monet Court, Flat Rock, NC 28731 in Polk County, North Carolina
Soundview Family Care Homes Unit N
Flat Rock, NC
Small, homelike setting with 24-hour supervision, personalized ADL support, dietary meal options, and care coordination.
Soundview Family Care Homes Unit E
Flat Rock, NC
Cozy, small 6-resident setting with 24/7 supervision and diabetes-friendly meals.
Soundview Family Care Homes Unit A
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Cozy, homelike board-and-care with personalized daily living support and in-house meals.
Soundview Family Care Homes Unit D
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Home-like board-and-care with 24-hour supervision and fully furnished units.
Soundview Family Care Homes Unit B
Flat Rock, NC
Cozy, fully furnished board-and-care with meals, ADL support, medication management and planned activities.
Soundview Family Care Homes Unit O
Flat Rock, NC
Small, home-like setting with 24/7 supervision and ADL assistance
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