247 Kendrick Court, Flat Rock, NC 28731
For more information about senior living options: (844) 490-3973
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The facility has a family atmosphere.
It's all about the money. The lady of the house doesn't help anybody. She talks down to them. She might need to be replaced. In this assisted living, she's supposed to help a little, not belittle the residents about their needs.It's all about the money, the opening sting of this sentiment sets the tone for a deeply felt critique. The reviewer feels that financial concerns overshadow every other aspect of care, casting a shadow over what should be a compassionate, people-centered environment. The phrase isn't just a casual complaint; it's presented as the guiding principle behind how the facility operates. In this view, decisions seem to be driven more by profit or cost concerns than by the well-being and happiness of the residents. The result, as described, is a sense of frustration and disillusionment about where the true priorities lie.
The person described as "the lady of the house" is pictured as someone who doesn't help anybody. This paints a stark portrait of a caregiver or leader who appears disengaged from the daily realities of the residents' lives. The reviewer suggests a lack of willingness to pitch in, to lend a hand when it's needed, or to share in the modest, practical tasks that make day-to-day living more comfortable. The wording implies not just a failure to assist but a pattern of indifference that can erode trust and leave residents feeling unseen. When a person in a position of responsibility seems to withhold help or to treat residents as optional, the impact reverberates beyond any single interaction.
There's also a sharp sense of condescension in the description: she "talks down to them." The tone implies a power dynamic where residents are spoken to in a way that feels belittling or dismissive, rather than respectful and patient. This isn't merely a subjective irritation; it's framed as something emotionally injurious that compounds the other concerns about care. When staff or leadership communicate in a way that undermines dignity, it colors every other part of the experience - how residents feel about receiving assistance, how they perceive their own value, and how comfortable they are voicing needs or concerns.
The review is explicit about what assisted living should be doing: "she's supposed to help a little." In other words, the expectation is practical assistance with daily living, a basic level of support that enables residents to maintain independence while staying safe. The complaint suggests that this help is inconsistent or insufficient, leaving people to struggle with tasks they shouldn't have to face alone. It isn't just about big gestures or dramatic care; it's about the small, reliable acts of support - help with mobility, reminders for medications, aid with routines - that make an assisted living setting genuinely livable.
There's a pointed contrast between the negative behavior described and the stated aim of the environment: "It's an assisted living facility" where residents deserve help and respect, not a place where their needs are minimized or dismissed. The reviewer's insistence that the staff's approach should align with the actual responsibilities of assisted living reveals a core expectation: residents deserve to be treated as capable people who require assistance, not as inconveniences to be managed. The sense of misalignment - between what is promised (help when needed) and what is delivered (help that feels optional or unavailable) - forms a central thread of discontent.
Lastly, the line about "a family atmosphere" adds a poignant undertone. On one hand, there is a longing for warmth, belonging, and a home-like feel - an environment where staff, residents, and families feel connected and cared for. On the other hand, the critique hints that this family-style welcome may be undercut by the money-driven and dismissive dynamics described earlier. The reviewer longs for a genuine, steady, and respectful environment that feels like a supportive extended family rather than a transactional setting. That tension - the desire for a comforting, inclusive, family-like atmosphere coupled with the perception that financial priorities and curt, disrespectful behavior undermine it - drives the critique and colors every facet of the experience described.
Taken together, these elements create a portrait of a facility where residents feel undervalued, where assistance isn't consistently reliable, and where leadership behavior appears to clash with the core mission of assisted living. The emphasis on money as the organizing principle suggests that improvements in care, tone, and responsiveness may be achievable only if financial and operational practices are realigned with the fundamental expectation of compassionate support. For families evaluating similar settings, this perspective underscores the importance of observing how staff interact with residents, how readily help is offered, and whether the environment truly feels like a caring, family-oriented community. In the end, the critique points to a simple truth: care that respects dignity, provides reliable help, and nurtures a warm, welcoming atmosphere is what residents and their families often value most.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Soundview Family Care Homes Unit C is an assisted living community located in Flat Rock, NC. This board and care home offers a comfortable and supportive environment for seniors who require assistance with their daily activities.
Residents at Soundview Family Care Homes Unit C can enjoy a variety of amenities to enhance their quality of life. The community features a spacious dining room where residents can gather for delicious meals prepared by the staff. Each living space is fully furnished, ensuring that residents feel right at home. There are also beautiful outdoor spaces and a garden where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces remain clean and tidy. Move-in coordination is available to assist new residents in making a smooth transition into their new home. Wi-Fi/high-speed internet access is also provided to keep residents connected with their friends and family.
The highly trained staff at Soundview Family Care Homes Unit C offer a range of care services to meet the individual needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is available to ensure that residents maintain their independence and dignity. The staff also coordinates with healthcare providers to ensure that residents receive the necessary medical care.
Special attention is given to residents with diabetes or dietary restrictions, as personalized meal plans are provided to accommodate their specific needs. Medication management services are offered to help residents stay on track with their medications.
Transportation arrangement for medical appointments is available for those who need it. Additionally, there are nearby cafes, parks, pharmacies, physicians, restaurants, and hospitals for easy access to various amenities and healthcare services.
At Soundview Family Care Homes Unit C, residents can enjoy scheduled daily activities that promote socialization and engagement within the community.
Overall, this assisted living community provides a safe and nurturing environment where seniors can receive personalized care while enjoying a range of amenities and nearby conveniences.
Soundview Family Care Homes Unit C is located at 247 Kendrick Court, Flat Rock, NC 28731 in Polk County, North Carolina
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