Brookdale Concord Parkway

Pros

• The staff at Brookdale is friendly, approachable, and genuinely cares for the residents, making everyone feel like family.
• Residents appreciate the cleanliness of the facility, creating a welcoming and pleasant environment.
• The quality of care provided by the staff is highly praised, with many residents experiencing significant improvements in their mobility and overall well-being.
• The variety of activities offered keeps residents engaged and entertained, with Bingo being a particular favorite among some.
• Many families feel reassured knowing that their loved ones are in a warm, homey atmosphere where they are treated with kindness and respect.
• Overall impressions highlight the professionalism of the staff and management, along with a strong sense of community within Brookdale.
• Residents enjoy delicious meals and consistently positive dining experiences that contribute to their satisfaction living at Brookdale.

Cons

• The facility experienced understaffing issues and had a lot of turnover, leading to delayed assistance for residents.
• Some areas of Brookdale Concord Parkway appeared rundown, which left a negative impression during the tour.
• The reviewer found the rooms to be small for the price, leading to dissatisfaction regarding value.
• One resident noted that they were only able to stay for about three months due to the management's inability to provide adequate care despite initial assurances.
• A review mentioned that food was only "ok" and did not consistently meet expectations.
• While the staff was friendly, a reviewer felt that their care could have been improved based on their loved one’s needs.
• Some new patients did not have necessary items available (like call necklaces) upon arrival, indicating potential lapses in preparation or resource availability.

Review

Brookdale has emerged as a significant choice for families seeking assisted living and memory care solutions, with many reviews praising the facility’s warm atmosphere, attentive staff, and quality of care. The transition to Brookdale can be an emotional adjustment for both residents and their families; however, the staff's support and understanding of the rules and regulations associated with such facilities have been highlighted positively by several reviewers. Families feel reassured by the dedicated team that emphasizes compassion while providing care tailored to individual needs.

A recurring theme among reviews is the friendliness and professionalism of Brookdale’s staff. Residents often describe them as approachable, caring, and genuinely invested in the well-being of their charges. This high level of respect fosters a familial environment where residents feel valued. One reviewer noted that the interaction between staff members and residents felt personal; names were remembered, histories shared, making it clear that employees treat their work as more than just a job—they display love and concern for each resident. This commitment to connection resonates throughout the community, creating not only a supportive atmosphere but also engaging social ties amongst residents.

Cleanliness is another attribute that sets Brookdale apart. Many reviews consistently assert that both common areas and living spaces are maintained at high standards. Residents appreciate that they are housed in pleasant environments free from unpleasant odors typically associated with some eldercare facilities. Reviewers specifically noted how inviting and clean public spaces were when visiting, contrasting their experiences at other facilities where cleanliness seemed less prioritized. Such attention to detail makes family visits more enjoyable while reassuring loved ones that their relatives reside in comfortable conditions.

Food quality is also viewed favorably within these reviews. Many residents find meals satisfactory or even delicious; specific mentions indicate that even picky eaters tend to enjoy dining experiences at Brookdale without complaints about food variety or taste. Not only do meals seem appealing, but there are also structured dining services praised for being timely—a key consideration for elderly populations who sometimes struggle with hunger cues or meal timings.

Activities available at Brookdale play a crucial role in enhancing residents’ quality of life as well. Many reviewers appreciated various opportunities for engagement—like bingo games that seemed especially beloved by multiple individuals—as essential components of daily life within this community setting. While some families expressed uncertainty regarding participation levels from their loved ones, they still acknowledged the effort put forth by staff members in facilitating enjoyable activities tailored to seniors' preferences.

However, not all reviews shine completely positive light on every aspect of management at Brookdale. Some users raised concerns about staffing levels leading to delayed response times during critical moments needing assistance or support—particularly evident when compassionate care was paramount due to medical needs like fall recovery or medication administration challenges faced by certain residents. Instances were cited where delays left loved ones feeling unsettled due to perceived under-staffing affecting service delivery during crucial caregiving hours.

In conclusion, Brookdale has garnered praise across numerous facets—from its nurturing team members who build strong bonds with residents to its emphasis on cleanliness and engaging activities frequently enjoyed among peers—and yet acknowledges room for improvement particularly concerning staffing consistency during high-demand periods ensuring timely responses remain reliable throughout all service interactions alongside advocates striving towards excellence within senior healthcare communities alike! For those considering assisted living arrangements laden with warmth coupled alongside professional commitment reflected firsthand through lived experiences being shared openly amongst families—the journey initiates with unwavering positivity awaiting newcomers eager first impressions much like prior visitors have experienced before them!

This part of Concord, North Carolina offers a convenient location with easy access to pharmacies, physicians' offices, parks, transportation options, cafes, theaters, restaurants, places of worship, and a hospital. Cannon Pharmacy is located just half a mile away for all your medication needs. There are several reputable physicians in the area such as Weddington Internal Medicine and Pediatrics and Orthocarolina within a reasonable distance. Parks like Frank Liske Park provide opportunities for outdoor activities and relaxation nearby. The Concord Regional Airport is also close by for any travel needs. Additionally, there are various dining options available including Chick-Fil-A and Armored Cow Brewing. The area also offers places of worship like Liberty Baptist Church and Cove Church for spiritual fulfillment. Overall, this community provides a well-rounded living environment with essential amenities easily accessible to meet the needs of seniors looking for a comfortable and convenient lifestyle.

Pharmacies

• Cannon Pharmacy (0.5 miles)
• CVS Pharmacy (5.5 miles)
• Walgreens (5.5 miles)
• CVS Pharmacy (8.4 miles)
• CVS Pharmacy (8.7 miles)
• Walgreens (9.2 miles)
• CVS Pharmacy (9.2 miles)

Physicians

• Weddington Internal Medicine and Pediatrics (0.6 miles)
• Orthocarolina (8.5 miles)
• Suburban Pediatrics (8.8 miles)
• University Family Physicians (8.9 miles)
• Novant Health Lakeside Family (9.5 miles)
• Greater Carolinas Womens Center PA (9.6 miles)
• Carolina Asthma & Allergy (10 miles)

Parks

• Frank Liske Park (2.5 miles)
• J.W. Mc Gee, Jr Park (2.9 miles)
• Dorton Park (3.2 miles)
• Richard Barry Park (12.7 miles)
• Glen Oak Green Park (14.3 miles)

Transportation

• Concord Regional Airport (JQF) (USA) (5.3 miles)
• LYNX UNC Charlotte - Main Station (9.2 miles)
• LYNX University City Boulevard Station (11.1 miles)
• Sugar Creek Station (14 miles)

Cafes

• Starbucks (5.6 miles)
• Starbucks (9.1 miles)
• Starbucks (11.8 miles)
• Panera Bread (13.7 miles)
• Smelly Cat Cof (14.7 miles)
• Hex Coffee (15.9 miles)

Theaters

• AMC Concord Mills 24 (6.3 miles)
• AMC Northlake 14 (13.4 miles)

Restaurants

• Chick-Fil-A (9.5 miles)
• Armored Cow Brewing (9.5 miles)
• Burger King (9.9 miles)
• Zaxby's (11 miles)
• McDonald's (12.1 miles)
• Arby's (12.1 miles)
• Primal Brewery (12.9 miles)

Places of Worship

• Liberty Baptist Church (13.2 miles)
• Cove Church (16 miles)

Hospitals

• Novant Health Huntersville Medical Center (13.6 miles)