The Village at Brookwood
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1860 Brookwood Avenue, Burlington, NC 27215
For more information about senior living options: (844) 490-3973
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The staff were all very friendly. The homes are very nice. The steak was cooked perfectly. The meal exceeded expectations. The facility is clean. The grounds are beautiful and the staff are great. It is a nice place to retire. Most of the staff were wonderful. The food was excellent and the server was friendly. The facility is kept up very well. It is a very secure place to live. The community is beautiful and genuinely friendly.
The front gate attendant is rude, talks out of turn, and cannot stay on topic. The front desk/check-in staff are not a good choice for greeting guests and come across as ignorant. The security guard is unprofessional, disrespectful, and refused to return a verified guest's phone. There is only the state minimum of one CNA for 12 patients, implying inadequate staffing. Assisted living is poor, and skilled care is unacceptable. The staff should be trained to treat people from all walks of life.This community comes across as a compact, well-maintained continuing care retirement option with something for almost every level of need. At about 250 residents, it feels intimate enough to foster connections while still offering a robust slate of amenities. The main building houses a gym, pool, hot tub, library, and game and craft rooms, all of which contribute to a lively, active vibe. The homes themselves are described as very nice, and the safety features are reassuring: every resident's master suite includes a push button to notify staff by 9:30 every morning, and if there's no response staff will call and, if needed, visit to confirm everyone is okay. This proactive approach to safety is repeatedly noted as a strong point.
The dining experience across several visits is another positive thread. A dinner at the main restaurant was praised for a steak cooked to perfection and for meals that exceeded expectations. Other meals and visits to the dining area also received favorable mentions, with comments about excellent food and friendly servers in some cases. Beyond meals, the overall environment is described as clean and well-kept, with many residents and visitors noting the beauty of the grounds and the general upkeep of the facility. The combination of flavorful dining, a welcoming atmosphere, and immaculately maintained surroundings helps create a sense of pride in the place.
Staff and social fabric are frequently highlighted as standout strengths. Numerous reviews mention friendly, caring, and attentive staff at various levels, from front-line aides to administrators. Several accounts speak to the close-knit feel and the opportunity to make lasting connections, including stories of residents and their families forming friendships over time. Some visitors have had very positive experiences with staff during tours or visits, and a few people emphasize how staff, including those who work behind the scenes, consistently display genuine care and professionalism. One reviewer even credits the entire staff spectrum, from the executive director to frontline personnel, with particular appreciation for their proactive stance during challenging times such as the COVID-19 era.
Not all feedback is uniformly glowing, however. A couple of reviews describe negative interactions at the entry point. A front gate attendant is labeled as rude and off-topic during conversations, which is especially jarring since this person is the first contact guests encounter. A separate report recounts a tense incident with a security guard who refused to return a visitor's phone after verification, acting in a way that the reviewer found unprofessional and disrespectful. Taken together, these accounts suggest that while many staff members are warm and helpful, there is at least one area - customer service at the front gate and basic staff conduct - where the experience can fall short of expectations.
Care quality and staffing concerns are also raised by some residents and family members. One reviewer notes that while independent living is acceptable and amenities are nice, the assisted living segment reportedly delivers poorer care, and skilled nursing is described as unacceptable in some instances. The comment about staffing levels - specifically, the state minimum of one CNAs for 12 patients - points to a broader concern about whether the care levels match the rising needs of residents as they age. A recurring theme is that the quality of care may vary by department or by staffing patterns, leaving a cautious note for prospective families to investigate how care is allocated at different levels of service.
Personal experiences from families anchor the overall impression in a deeply positive direction. There are heartfelt stories of long-term satisfaction: a father lived there for almost a decade and left behind memories of staff who remembered him and made a real impact. Friends and family who visited multiple times found it meaningful to reconnect with those they had grown close to during their loved one's stay. A grandmother's family likewise describes receiving good care and support in assisted living. Across these narratives, the common thread is a sense of genuine care from staff, a strong sense of community, and confidence in the environment when it comes to daily life and the general well-being of loved ones.
In sum, this facility presents a compelling package for many looking for a CCRC. The combination of comprehensive amenities, engaging social opportunities, and strong, caring staff creates a warm and inviting atmosphere that many residents and visitors celebrate. The grounds and maintenance are repeatedly praised, and the safety features in place offer reassurance. Yet potential residents and families should also weigh the variability in care quality across different levels of service and be mindful of feedback about gate and security interactions. With attention to staffing consistency, especially in assisted living and skilled care, and ongoing emphasis on customer service at the entry point, this community could represent an excellent fit for those prioritizing a vibrant social environment, dependable safety, and a well-kept, active setting for aging in place.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Village at Brookwood in Burlington, NC is a continuing care retirement community (CCRC) that offers a range of care options to cater to the individual needs of its residents. With independent living, memory care, and assisted living services available, residents can receive the level of support they require while maintaining their independence.
Amenities at The Village at Brookwood include cable or satellite TV, community-operated transportation for easy access to nearby locations, fully furnished accommodations for convenience, gardens for enjoying outdoor spaces, housekeeping services to ensure a clean and comfortable environment, kitchenettes for preparing meals, move-in coordination assistance to make the transition smooth, private bathrooms for privacy and convenience, non-medical transportation arrangements, as well as Wi-Fi and high-speed internet for staying connected.
Care services provided at this assisted living community include 24-hour supervision to ensure safety and security, assistance with activities of daily living such as bathing and dressing, help with transfers when mobility is limited, specialized diabetes diets for those with specific dietary needs, meal preparation and service to provide nutritious meals to residents, medication management to ensure proper administration of medications, support for special dietary restrictions if required by residents' health conditions or preferences.
In terms of dining options, The Village at Brookwood accommodates special dietary restrictions to cater to individual needs. This ensures that residents can enjoy delicious and healthy meals tailored to their unique preferences or health requirements.
To promote an active lifestyle and social engagement among residents there are fitness programs available along with resident-run activities and scheduled daily activities. This encourages physical well-being as well as social interaction within the community.
Additionally, The Village at Brookwood enjoys a convenient location with several cafes nearby offering a variety of dining options. There are also parks in close proximity where residents can enjoy outdoor recreation. Pharmacies and physicians are readily accessible in the surrounding area providing healthcare resources when needed. With numerous restaurants available within the vicinity there are plenty of choices for dining out. Furthermore, a hospital is conveniently located nearby to provide medical care if necessary.
Overall, The Village at Brookwood offers a comprehensive assisted living community with a range of care services and amenities designed to support the well-being and independence of its residents.
The Village at Brookwood is located at 1860 Brookwood Avenue, Burlington, NC 27215 in Guilford County, North Carolina
The Village at Brookwood offers a range of essential features that effectively support residents with dementia or Alzheimer's disease in their daily lives. Assistance with dressing helps individuals maintain a sense of autonomy while ensuring they are appropriately attired, which can enhance their self-esteem and comfort. Medication management is critical for these residents, as it ensures adherence to prescribed treatments, minimizing health risks associated with missed doses or misunderstandings about medication schedules. Meal preparation and service provide not just nutrition, but also an opportunity for social interaction during mealtimes, fostering community among residents. Activities of daily living assistance addresses the fundamental needs of bathing and transfers, promoting dignity and safety while allowing residents to engage in personal care routines. Finally, 24-hour supervision offers peace of mind to families and enhances safety by providing immediate support in case of emergencies or behavioral changes. Together, these features create a nurturing environment tailored to the unique challenges faced by individuals with cognitive impairments.
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