The Village at Brookwood in Burlington, NC
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1860 Brookwood Avenue, Burlington, NC 27215
For more information about senior living options: (844) 490-3973
The staff were all very friendly. Homes are very nice. A daily safety check helps ensure residents are OK. The steak was cooked perfectly. The meal exceeded expectations. The facility is clean. The grounds are beautiful and the staff are great. It is a nice place to retire. Residents can make lifelong friends there. The dining service provides excellent food and friendly servers. The staff have been particularly proactive during the COVID-19 pandemic. The assisted living care is attentive for residents needing extra help.
The front gate attendant is rude and speaks out of turn, creating a poor first impression for arrivals. The security guard Thomas is unprofessional and disrespectful, refusing to return a visitor’s phone and grabbing the property. The staff should be taught to treat people from all walks of life, implying inconsistent treatment by employees. Assisted living is poor, with unacceptable skilled care and only the state minimum of one CNA for 12 patients, making it costly and no better than public options at higher levels of care. The check-in process is not a great experience for guests.The Village at Brookwood in Burlington, NC, is best suited for active seniors who want a compact, connected campus with a clear ladder of care, independent living, assisted living, and skilled options all housed on the same site. With around 250 residents, the community cultivates a sense of familiarity: neighbors know one another, staff become regulars, and daily routines feel predictable rather than fragmented. The campus delivers a robust menu of amenities, gym, pool, hot tub, library, and game or craft rooms, so residents can pursue fitness, recreation, and social life without wandering far. For families prioritizing convenience, stability, and a tangible sense of community, Brookwood offers a practical, ready-to-live-in environment where comfortable homes and an active calendar are the norm.
Residents and families consistently praise the quality of the homes and the general warmth of the staff. The setting remains well maintained, with attractive grounds and a caregiving ethos that comes across as integrated into daily operations. Dining is a real asset, with meals that can meet high expectations and attentive servers in the main restaurant. A reliable safety framework, a visible check-in expectation from the master suite and prompt staff outreach if a call goes unanswered, adds a layer of reassurance for those who want oversight without micro-management. Taken together, Brookwood delivers comfort, polish, and a sense that life on campus is well-supported.
Yet there are clear fault lines. Front-entry interactions can leave a negative first impression when gate or security staff respond brusquely or without courtesy, coloring the initial perception of the community. Beyond that, some reviews raise concerns about staffing in higher acuity care: references to only the state minimum CNA coverage for assisted living or skilled units raise questions about responsiveness, supervision, and consistency of care. For families whose loved one needs frequent, hands-on monitoring, these cautions warrant careful scrutiny during tours and trial stays. Brookwood’s value hinges on care needs aligning with the staffing model and the level of clinical attention expected at that level of care.
The positive attributes carry meaningful weight in this balance. The clean, secure campus, the warmth and steadiness of many staff members, and a community that is easy to navigate create genuine support for everyday life. Residents often form lasting friendships, and families repeatedly note the dedication of care staff across the organizational ladder. The ability to move from independent living to assisted living on-site is a practical advantage, reducing transitions and preserving familiar surroundings as care needs evolve. This combination, environment, security, and social vitality, helps offset some concerns about clinical staffing, provided expectations stay aligned with the level of care actually delivered.
For families evaluating Brookwood, thorough due diligence is essential. Plan multiple visits on different days to observe interactions in meals, hallways, and during routine checks. Specifically, verify CNA coverage levels and request concrete staffing ratios for assisted living and any skilled units; ask for a sample care plan and how it is reviewed and revised. Observe response times to alarms and the consistency of the master-suite check-in system, and speak with current residents across both independent and assisted living cohorts about any changes in staffing or care quality over time. Compare Brookwood’s amenities, dining quality, and overall climate with larger campuses that might offer more robust clinical staffing if care needs are uncertain.
In decision mode, The Village at Brookwood serves best families seeking a close-knit, well-kept community with abundant social life and scalable on-site care. It excels for those who prize atmosphere, security, and predictable routines, accepting some concern about CNA coverage for higher-acuity needs. Families who require consistently high-level nursing care or who place a premium on uniformly exceptional bedside support should consider alternatives, larger CCRCs or dedicated nursing facilities with proven staffing benchmarks. The right choice rests on whether the priority is a comfortable, social, campus-based lifestyle with clear pathways for escalation, or a facility that can reliably deliver more intensive, constant care across all shifts.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Village at Brookwood in Burlington, NC is a continuing care retirement community (CCRC) that offers a range of care options to cater to the individual needs of its residents. With independent living, memory care, and assisted living services available, residents can receive the level of support they require while maintaining their independence.
Amenities at The Village at Brookwood include cable or satellite TV, community-operated transportation for easy access to nearby locations, fully furnished accommodations for convenience, gardens for enjoying outdoor spaces, housekeeping services to ensure a clean and comfortable environment, kitchenettes for preparing meals, move-in coordination assistance to make the transition smooth, private bathrooms for privacy and convenience, non-medical transportation arrangements, as well as Wi-Fi and high-speed internet for staying connected.
Care services provided at this assisted living community include 24-hour supervision to ensure safety and security, assistance with activities of daily living such as bathing and dressing, help with transfers when mobility is limited, specialized diabetes diets for those with specific dietary needs, meal preparation and service to provide nutritious meals to residents, medication management to ensure proper administration of medications, support for special dietary restrictions if required by residents' health conditions or preferences.
In terms of dining options, The Village at Brookwood accommodates special dietary restrictions to cater to individual needs. This ensures that residents can enjoy delicious and healthy meals tailored to their unique preferences or health requirements.
To promote an active lifestyle and social engagement among residents there are fitness programs available along with resident-run activities and scheduled daily activities. This encourages physical well-being as well as social interaction within the community.
Additionally, The Village at Brookwood enjoys a convenient location with several cafes nearby offering a variety of dining options. There are also parks in close proximity where residents can enjoy outdoor recreation. Pharmacies and physicians are readily accessible in the surrounding area providing healthcare resources when needed. With numerous restaurants available within the vicinity there are plenty of choices for dining out. Furthermore, a hospital is conveniently located nearby to provide medical care if necessary.
Overall, The Village at Brookwood offers a comprehensive assisted living community with a range of care services and amenities designed to support the well-being and independence of its residents.
The Village at Brookwood is located at 1860 Brookwood Avenue, Burlington, NC 27215 in Guilford County, North Carolina
The Village at Brookwood offers a range of essential features that effectively support residents with dementia or Alzheimer's disease in their daily lives. Assistance with dressing helps individuals maintain a sense of autonomy while ensuring they are appropriately attired, which can enhance their self-esteem and comfort. Medication management is critical for these residents, as it ensures adherence to prescribed treatments, minimizing health risks associated with missed doses or misunderstandings about medication schedules. Meal preparation and service provide not just nutrition, but also an opportunity for social interaction during mealtimes, fostering community among residents. Activities of daily living assistance addresses the fundamental needs of bathing and transfers, promoting dignity and safety while allowing residents to engage in personal care routines. Finally, 24-hour supervision offers peace of mind to families and enhances safety by providing immediate support in case of emergencies or behavioral changes. Together, these features create a nurturing environment tailored to the unique challenges faced by individuals with cognitive impairments.
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