Options For Senior America - Triad in Burlington, NC

Pros

• Jered and his team at Options for Senior America are professional, compassionate, and dedicated to caring for a loved one.
• They are responsive, quick to communicate, and reliable for families in Greensboro and High Point.
• Options for Senior America is a dependable, responsive, and heartfelt in-home care company for loved ones.
• Ginny is kind, professional, and ensures families understand all available options.
• Skylar is a true blessing to Options, with a caring nature that shines in the community.
• The Options staff provide loving, professional, high-quality care with consistent communication.
• The caregivers are dependable, knowledgeable, and able to handle difficult situations with outstanding professionalism.
• Evelyn Yalung and her staff are described as a blessing to families, providing decency, humanity, professionalism, and reliability.
• Options is a great healthcare partner in senior living communities, and its caregivers are rock stars.
• The administration and employees consistently demonstrate excellence in service and reassure families seeking care.

Cons

• Hiring someone they didn’t know to care for a medically fragile 89-year-old mother was nerve-wracking, especially since they were thousands of miles away.
• They were very worried about caregiving from a distance of 556 miles.
• They were new to dealing with people with cognitive issues and sometimes felt scattered, as if they were all over the place.
• The frequent emergencies requiring immediate attention added stress for the family.

Review

Options For Senior America - Triad in Burlington is best suited for families who want to keep a loved one in their own home or in independent living while receiving consistently high-caliber hands-on care. The service excels when daily assistance, medication reminders, personal care, and steadfast companionship are needed, paired with rapid access to a responsive team. The Burlington-Triad operation has built a reputation that travels across the Greensboro and High Point corridors, delivering dependable on-site presence and timely communication. This program is particularly effective for seniors who value continuity, dignity, and a proactive caregiver presence rather than a transition into a traditional facility. The emphasis on compassionate professionalism translates into peace of mind for families juggling work, distance, and caregiver coordination. In short, this is the go-to option when trusted, home-based support is the priority.

Who should consider alternatives? If medical complexity demands continuous skilled nursing oversight, or if the plan is round-the-clock supervision within a specialized memory-care setting, a licensed assisted living or memory care community may be more appropriate. For families facing tight budgets where 24/7 coverage would strain resources, or for a senior who would benefit from more structured routines and on-site clinical staff in a campus setting, facility-based options deserve serious comparison. Also, when the care needs extend into intensive end-of-life management that requires dedicated hospice-linked clinical governance, some families find a facility environment offers clearer continuity of medical oversight. In these scenarios, Options for Senior America remains strong as a complementary resource but may not replace the need for a higher level of on-site medical infrastructure.

Core strengths are relentlessly practical. The team is consistently described as professional, compassionate, and deeply reliable, with Jered, Skylar, Evelyn Yalung, and others earning trust through prompt replies and hands-on problem solving. Reviews repeatedly highlight rapid response times, meticulous caregiver matching, and ongoing communication that keeps families in the loop whether the senior is in independent living or at home. Caregivers are praised for maintaining dignity, humor, and respect in daily care, while office leadership stays accessible and accountable, resolving issues quickly. End-of-life and dementia scenarios are handled with warmth and competence, providing families with a clear sense of continuity and comfort. The combination of skilled CNAs, practical care plans, and a flexible schedule translates into measurable improvements in quality of life for both resident and family.

Yet no service is perfect, and a few threads require attention. Several reviews point to the ongoing need for tight coordination among Options, hospice providers, and independent-living partners to avoid gaps in care. While turnover can occur, one caregiver nearing retirement is noted as a temporary disruption, the agency’s recruitment discipline and rapid redeployment usually preserve continuity. The strongest counterbalance lies in the leadership’s hands-on involvement and the careful caregiver matching described by families, which minimizes disruption when personnel changes happen. In practice, the practical pros, responsiveness, personalization, and dependable presence, largely neutralize the potential friction from coordination gaps or occasional staffing transitions. For families prioritizing stability and clear accountability, these strengths significantly outweigh the possible drawbacks.

Prospective clients should approach with a clear plan: establish required coverage hours, identify non-negotiables for daily routines, and set expectations around communication channels and decision-making authority. The agency’s proven ability to operate across independent living and private home settings means a flexible, scalable care plan is possible as needs shift. Costs are described as affordable by many families, but the exact math depends on hours, caregiver qualifications, and the level of supervision. Ask about caregiver matching criteria, backup coverage, weekend and night rates, and how care plans are updated as needs evolve. With a strong reputation for reliability and proactive leadership, Options for Senior America Triad tends to deliver steady value when the goals are to extend independence and minimize family stress.

In summary, Options For Senior America - Triad stands out as a premier choice for families seeking trustworthy, compassionate in-home care that supports aging in place with dignity. The service is especially well-suited for long-distance caregivers who need dependable, 24/7-ready support and for seniors who prize consistent, personal attention over institutional care. Alternatives should be considered when the senior’s medical needs exceed what home care can safely manage or when a structured environment with on-site nursing becomes necessary. For families ready to test-drive the arrangement, a formal needs assessment and a short-term engagement can confirm that the caregiver match, communication cadence, and overall responsiveness meet expectations. With its track record of reliability, individualized care, and genuine caregiver warmth, Options For Senior America - Triad is not merely a service but a strategic component of a solid aging-in-place plan.

This part of Burlington, North Carolina offers a variety of amenities and services that cater to senior living needs. With multiple restaurants within a short distance, seniors can enjoy a variety of dining options without having to travel far. Additionally, there are several medical facilities nearby including Lebauer Medical Center and Kidzcare Pediatrics PC for easy access to healthcare services. Pharmacies like CVS Pharmacy and Walgreens are also conveniently located for medication needs. For leisure activities, parks like Springwood Park provide opportunities for outdoor recreation. Places of worship such as St Matthew's Episcopal Church and Christ United Methodist Church offer spiritual support within the community. Overall, this area in Burlington presents a well-rounded environment suitable for senior living with easy access to essential amenities and services.

Restaurants

• Skid's II (0.2 miles)
• Crazy Mexico Mexican R (0.6 miles)
• Wendy's (0.7 miles)
• Biscuitville (0.8 miles)
• The Habit Burger Grill (1.1 miles)
• Wendy's (1.2 miles)
• Hardee's (1.2 miles)

Physicians

• Lebauer Medical Center (0.5 miles)
• Kidzcare Pediatrics PC (0.6 miles)
• Miracle-Ear At Sears (1.1 miles)
• MyEyeDr (1.4 miles)
• Piedmont Oral Facial and Dental Implant Surgery Center (1.8 miles)
• Carolina Anesthesia And Pain Care (2.1 miles)
• Central Carolina Kidney Associates (2.2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Total Care Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• Edgewood Pharmacy (1.1 miles)
• Walmart Pharmacy (2.2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (3.3 miles)
• Biggby Coffee (3.4 miles)
• Starbucks (10.7 miles)
• Panera Bread (20 miles)
• Caribou Coffee (20.5 miles)
• Starbucks (20.9 miles)

Hospitals

• Cone Health Alamance Regional Medical Center (2.5 miles)

Parks

• Springwood Park (4.8 miles)

Places of Worship

• St Matthew's Episcopal Church (20.6 miles)
• Christ United Methodist Church (21.3 miles)
• Lindley Park Baptist Church (21.4 miles)

Theaters

• Regal Greensboro Grande & RPX (20.8 miles)