Edgewood Place At The Village At Brookwood

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  • Interior

    A cozy kitchen with white cabinetry, a dining area, and modern appliances.

  • Decor

    A cozy and well-decorated living space with a dining area, featuring bookshelves, a chandelier, and comfortable seating.

  • Living Room

    A well-decorated living room featuring classic furniture and a chandelier.

  • Building

    A scenic view of a residential complex with a pond and fountain surrounded by greenery.

  • Architecture

    A suburban house with a carport and well-maintained lawn.

  • Bedroom

    A cozy bedroom with stylish decor and a comfortable bed, featuring blue curtains and matching pillows.

  • Trees

    A residential apartment building with balconies and surrounding trees.

  • Windows

    A well-lit indoor swimming pool with modern design and large windows.

  • Dining

    A spacious dining room with a large table and elegant chairs, featuring a chandelier and large windows.

  • Landscaping

    A scenic view of an apartment building by a pond with a water fountain.

  • Kitchen

    A cozy kitchen and dining area featuring white cabinetry, a refrigerator, an oven, and a wooden dining table with chairs.

  • Lighting

    A cozy dining area with neatly arranged tables and comfortable chairs, featuring modern lighting and wall decorations.

  • Garden

    A picturesque front porch with blooming red roses in a well-maintained garden.

  • Entrance

    A brick building with an American flag in front, surrounded by trees and landscaping.

Edgewood Place At The Village At Brookwood

1820 Brookwood Avenue, Burlington, NC 27215

For more information about senior living options: (844) 490-3973

4.5 from 39 reviews
5 stars
31
4 stars
3
3 stars
2
2 stars
0
1 stars
3

Assisted Living Independent Living Memory Care Skilled Nursing Facility

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Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Edgewood Place At The Village At Brookwood

    Pros

    • pro The staff were all very friendly.
    • pro The homes are very nice.
    • pro The dinner at the main restaurant featured a steak cooked perfectly and meals that exceeded expectations.
    • pro The facility is enormous and well kept.
    • pro The grounds are beautiful and the staff are great.
    • pro The care from the staff across all levels is excellent, and they were particularly proactive during the COVID-19 pandemic.
    • pro It is a very secure place to live.
    • pro The tours were magnificent and the information provided was wonderful.

    Cons

    • pro The front gate attendant is rude, talks out of turn, and cannot stay on subject.
    • pro The check-in experience is hindered by an unprofessional front desk staffer who greets visitors poorly.
    • pro The security guard treated a guest terribly, refused to return a verified phone, and spoke in a disrespectful, hateful manner.
    • pro Assisted living is poor, with unacceptable care in skilled nursing.
    • pro Staffing appears insufficient (only one CNA for 12 patients) and many employees are contracted specialists.
    • pro The facility's cost is not justified by the level of care provided in higher levels of care.
    • pro Staff are perceived as lacking sensitivity and the ability to treat people from all walks of life.

    Review

    This community is described as a small but well-kept Continuing Care Retirement Community (CCRC) with roughly 250 residents. The campus centers around a substantial main building that houses a gym, pool, hot tub, library, and game and craft rooms, and it's supported by a staff that many reviewers found to be friendly and approachable. A notable daily routine is the safety check that residents perform from the master suite by pushing a button each morning by 9:30, with staff following up by phone if there's no response; if the phone goes unanswered, staff will come by to check that residents are all right. That system is cited as an important, reassuring part of living there, underscoring a strong commitment to resident welfare.

    Dining and general upkeep emerge as consistently positive themes. Several visitors and residents praised meals, with one dinner in the main restaurant highlighted as particularly successful - the steak was cooked to perfection and the meal overall exceeded expectations. Beyond food, the amenities and living spaces draw favorable notes: homes are described as attractive, and the facility itself is repeatedly characterized as clean and well-maintained. The grounds are frequently described as beautiful, contributing to a sense of pride and care in the community. In short, the physical environment and hospitality seem to be major strengths in the eyes of many who experience it.

    Not every review focuses on the positive side, however. Some callers and visitors encountered what they felt were unacceptable interactions at the gate. A few reviewers described the front gate attendant as rude and unfocused, saying she spoke out of turn and wandered off topic when asked simple questions. Being the first person guests meet on arrival, this impression can color the initial experience of prospective residents and their families, leading to concerns about how welcoming the initial greeting should be in a community that emphasizes a family-like atmosphere. The tone of these comments suggests that gate etiquette and consistency in guest handling are areas some residents feel could be improved.

    A particularly troubling incident recounted by one reviewer involved a third-party contractor who came to help with work at the facility. The security guard, named Thomas in the account, allegedly treated the contractor very poorly when verification could not be completed immediately. After the contractor supplied a phone to verify identity, the guard reportedly refused to return the device and stated he would do so only after finishing his duties, a stance described as unprofessional and disrespectful. This experience has been cited as evidence that the staff could benefit from enhanced training on respectful, inclusive treatment of people from all walks of life, even in high-pressure situations.

    Despite these flashes of friction, the community earns high marks for the people who make it run. Many reviews recount long-standing, positive relationships between residents and staff. Families recount that their relatives have been well cared for over extended periods; one review shares that a father lived there for nearly a decade and that, when visiting, friends and staff alike remembered him fondly and were kind and supportive. Another reviewer notes how the facility's staff demonstrated genuine care during challenging times, including the COVID-19 pandemic. The sense of a close-knit, community-focused culture is a recurring thread, with several accounts praising the proactive and compassionate service of employees at all levels.

    The experiences shared by contractors, visitors, and residents also reveal a range of day-to-day realities. Some reviewers who visited loved ones or contributed services describe the campus as a secure place to live and emphasize the convenience of having a respectable blend of independent, assisted, and skilled care options within the same campus. Yet there is a caveat raised by others: while independent living and amenities are praised, some reviewers express serious concerns about the quality of assisted living and skilled care. They point to staffing ratios - citing a state-minimum standard of one CNA for twelve patients in some units - as a potential limitation when more intensive support is needed. The cost of care is also a recurrent theme, with some reviewers suggesting that the level of care available may not always align with the higher price point, particularly when compared to public options at similar levels of service.

    Overall, the community paints a picture of a well-kept, amenity-rich environment with many devoted, caring staff members and a resident population that forms a strong, supportive network. The positive testimonials about staff, cleanliness, and the sense of safety and community stand out, as do the clear reminders from a subset of reviewers that there is room for improvement in gate interactions and in the consistency and quality of higher-level care. When family members reflect on their experiences, the overarching sense is one of appreciation for the care, the people, and the place - alongside a call for ongoing attention to staffing and customer service across all touchpoints. For many residents and families, it remains a place where independence can be preserved while still benefiting from the available levels of care and the engagement of a welcoming, well-maintained campus.

    Features

    Housing

    • 105 resident community capacity 105 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Edgewood Place at The Village at Brookwood in Burlington, NC is a premier assisted living community offering a range of care services and amenities to meet the needs of its residents. With various levels of care available, including independent living, memory care, and skilled nursing facility options, this community ensures that each individual receives personalized attention and assistance.

    The residents at Edgewood Place can enjoy a range of amenities designed to enhance their quality of life. There is a beauty salon on-site where residents can pamper themselves, along with a fully equipped fitness room for staying active. The community also offers housekeeping services to keep the living spaces clean and tidy.

    For social and recreational activities, Edgewood Place provides various common areas such as a gaming room, small library, and outdoor spaces like gardens for relaxation. Residents can engage in resident-run activities or participate in scheduled daily activities organized by the community. Additionally, there are planned day trips that allow residents to explore the surrounding area.

    Dining at Edgewood Place is exceptional with restaurant-style dining offered in the elegant dining room. Special dietary restrictions are accommodated to ensure that all residents' needs are met.

    The community also offers comprehensive care services to support residents' well-being. With 24-hour call systems and supervision available, there is always assistance readily accessible when needed. Trained staff provide help with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their required medications on time.

    Edgewood Place has specialized memory care programming for those with mild cognitive impairment or Alzheimer's disease. A mental wellness program is also available to promote emotional well-being among residents.

    Transportation arrangement services are provided for non-medical purposes as well as transportation coordination for doctor's appointments. This gives residents peace of mind knowing they can easily access necessary healthcare services nearby.

    Conveniently located near several amenities and professional services, including cafes, parks, pharmacies, physicians, restaurants, and hospitals, Edgewood Place provides residents with easy access to everything they need in their daily lives.

    Overall, Edgewood Place at The Village at Brookwood ensures a comfortable and supportive environment for seniors seeking assisted living services. With various care options and an array of amenities and activities available, residents can enjoy a vibrant and fulfilling lifestyle while receiving the assistance they require.

    Nearby Places of Interest

    Restaurants

    • Skid's II (0.7 miles)
    • Crazy Mexico Mexican R (0.9 miles)
    • Wendy's (1 miles)
    • The Habit Burger Grill (1.3 miles)
    • Hong Kong Chinese Restaurant (1.4 miles)
    • La Cocina (1.6 miles)
    • Taco Bell (1.7 miles)

    Pharmacies

    • Edgewood Pharmacy (0.8 miles)
    • CVS Pharmacy (1 miles)
    • Total Care Pharmacy (1.1 miles)
    • Walgreens (1.3 miles)
    • Walmart Pharmacy (2.5 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.7 miles)

    Physicians

    • Lebauer Medical Center (0.9 miles)
    • Miracle-Ear At Sears (1.4 miles)
    • Kidzcare Pediatrics PC (1.5 miles)
    • MyEyeDr (1.5 miles)
    • Piedmont Oral Facial and Dental Implant Surgery Center (2.1 miles)
    • Alamance Eye Center (2.6 miles)
    • Fresenius Kidney Care (2.6 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Starbucks (3.6 miles)
    • Biggby Coffee (3.6 miles)
    • Starbucks (10.9 miles)
    • Panera Bread (19.8 miles)
    • Caribou Coffee (20.5 miles)
    • Starbucks (20.8 miles)

    Hospitals

    • Cone Health Alamance Regional Medical Center (3 miles)

    Parks

    • Springwood Park (4.9 miles)

    Places of Worship

    • St Matthew's Episcopal Church (20.6 miles)
    • Christ United Methodist Church (21.3 miles)
    • Lindley Park Baptist Church (21.4 miles)

    Theaters

    • Regal Greensboro Grande & RPX (20.7 miles)

    Frequently Asked Questions

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