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The Oaks of Alamance in Burlington, NC

The Oaks of Alamance is an assisted living community in Burlington, NC.

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The Oaks of Alamance in Burlington, NC

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The Oaks of Alamance The Oaks of Alamance The Oaks of Alamance

1670 Westbrook Ave, Burlington, NC 27215

To contact a resident: (336) 584-3070

For more information about senior living options: (866) 208-4318

2.5 from 31 reviews
5 stars
6
4 stars
5
3 stars
1
2 stars
7
1 stars
12

The Oaks of Alamance Costs & Pricing

The Oaks of Alamance offers competitive pricing for its accommodations when compared to both Guilford County and the broader North Carolina area. For a semi-private room, residents can expect to pay $2,900 per month, significantly lower than the local average of $3,673 and the state average of $3,584. Studio apartments at The Oaks are priced at $3,500, which is also more affordable than the county's average of $3,941 and below the state's typical cost of $4,020. Similarly, for one-bedroom apartments, The Oaks charges $4,000 per month - slightly above Guilford County's average of $3,554 but notably less than North Carolina's statewide figure of $4,055. Overall, The Oaks of Alamance presents a value-driven option for those seeking quality care in a welcoming environment.

Floor plansThe Oaks of AlamanceGuilford CountyNorth Carolina
Semi-Private$2,900$3,673$3,584
Studio$3,500$3,941$4,020
1 Bedroom$4,000$3,554$4,055

Overall Review of The Oaks of Alamance

caveat 8 reviews mention this

Cleanliness problems come up often

Several residents and families describe rooms, carpets, and odors that did not feel clean.

Cleanliness is a recurring concern, with multiple families describing dirty carpet, filthy bathrooms, and unpleasant odors in hallways or rooms. Bed bugs are also mentioned, alongside complaints about meals being served cold and looking reheated. While one family describes the facility as clean during a visit, the overall feedback includes enough negative cleanliness reports to warrant a close look during a tour and follow-up questions.

caveat 6 reviews mention this

Staffing and care coverage fall short

Many reviewers say care support is inconsistent when residents need more help.

Beyond general kindness, several reviews describe staffing gaps and difficulty getting the level of help a loved one required. Residents or families mention weekends being understaffed, lacking enough nursing coverage (described as med techs rather than nurses), and concerns about doctors’ orders not being followed. A few reviews also raise safety and response concerns around getting residents out of bed and medication handling, which ties to the larger theme of care coverage feeling unreliable.

common 4 reviews mention this

Communication can be responsive

Some families report staff communicates well and follows up with concerns.

Alongside the complaints, there are reviews that describe good communication with family members and responsiveness to questions or issues. One reviewer says concerns were taken care of by a specific contact after calls, and another describes friendly, welcoming staff during the transition. A separate set of reviews also criticize administration and follow-through, so the theme here is that communication quality seems uneven across experiences.

common 4 reviews mention this

Food gets mixed reviews

Dining is described as both OK and sometimes served cold or inconvenient.

Food quality and meal service come up repeatedly but in different ways. Some reviews say the dining area looks nice or that food is OK, while others describe cold meals, reheated-looking food, and needing to eat in a room instead of dining together. When meal service is a concern, it often appears alongside larger concerns about support and staffing.

caveat 4 reviews mention this

Cost feels questionable for some

Some reviews raise concerns about billing accuracy and value for the money.

Pricing shows up as a mixed theme: at least one reviewer says cost is on par with other places, but multiple others question value or complain about the way charges and refunds were handled. One review mentions being charged about $500 more than expected and waiting for a refund, and another says the facility was “too much money.” A separate review calls the price fair while still stating that a lack of quality care leads to a high cost.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 69 resident community capacity 69 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Piedmont Triad International (24 miles away) Piedmont Triad International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This area of Burlington, North Carolina offers convenient access to pharmacies such as Walgreens, CVS Pharmacy, and Walmart Pharmacy within a short distance. There are a variety of dining options nearby including Sonic Drive-In, Wings To Go, Chili's Grill & Bar, and more. For medical needs, there are reputable physicians like Alamance Eye Center and Piedmont Oral Facial and Dental Implant Surgery Center in close proximity. Residents can also enjoy coffee at cafes like Biggby Coffee and Starbucks. The Cone Health Alamance Regional Medical Center is conveniently located for any emergency medical care that may be needed. Additionally, Springwood Park provides a nice outdoor space for leisure activities. Overall, this area offers a mix of essential services and amenities that would be beneficial for seniors looking to live comfortably in Burlington.

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (1.9 miles)
  • Total Care Pharmacy (2.1 miles)
  • Edgewood Pharmacy (2.1 miles)
  • CVS Pharmacy (2.3 miles)

Restaurants

  • Sonic Drive-In (0.3 miles)
  • Wings To Go (0.3 miles)
  • Chili's Grill & Bar (1 miles)
  • McDonald's (1.1 miles)
  • Chick-Fil-A (1.1 miles)
  • San Marcos Mexican Restaurant (1.1 miles)
  • Hooters (1.3 miles)

Physicians

  • Alamance Eye Center (0.5 miles)
  • Fresenius Kidney Care (1 miles)
  • Piedmont Oral Facial and Dental Implant Surgery Center (1.2 miles)
  • Burlington Imaging (1.5 miles)
  • MyEyeDr (1.6 miles)
  • Alliance Medical Associates (1.7 miles)
  • Carolina Anesthesia And Pain Care (1.8 miles)

Cafes

  • Biggby Coffee (0.9 miles)
  • Starbucks (1 miles)
  • Starbucks (1.6 miles)
  • Starbucks (13.7 miles)
  • Panera Bread (17 miles)
  • Caribou Coffee (17.6 miles)
  • Starbucks (18 miles)

Hospitals

  • Cone Health Alamance Regional Medical Center (1.7 miles)

Parks

  • Springwood Park (2 miles)

Theaters

  • Regal Greensboro Grande & RPX (17.9 miles)

Places of Worship

  • Christ United Methodist Church (18.4 miles)
  • Lindley Park Baptist Church (18.5 miles)
  • Pinecroft Baptist Church (18.7 miles)

Frequently Asked Questions

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