Liberty Commons N&R Alamance

Pros

• The staff at Liberty Commons Nursing & Rehabilitation Center is described as compassionate, friendly, and helpful, providing excellent care to residents.
• The physical therapy (PT) and occupational therapy (OT) teams are highly praised for their professionalism and effectiveness in aiding rehabilitation.
• Residents enjoyed the food offered at the facility, with some highlighting that it was great and there were daily activities to keep them engaged.
• The facility is noted for being clean and well-kept, contributing to a pleasant environment for both residents and their families.
• Family members feel reassured knowing their loved ones are receiving good care, especially compared to other facilities they have experienced.

Cons

• The facility appeared old and falling apart, with structural issues that were noticeable.
• Many staff members exhibited unprofessional behavior, often seen eating, gossiping, and being loud at the nurses' station.
• There was a persistent unpleasant odor of urine and feces throughout the facility, suggesting inadequate cleanliness.
• Some nursing staff lacked professionalism and customer service skills, leading to a negative experience for families.
• Coordination of care services was poor, with patients often not seeing an actual doctor during their stay.
• Staff seemed to prioritize socializing over providing necessary care to residents.
• The food quality was subpar, with meals looking cheap and unappetizing.
• There were concerns about neglectful practices, such as leaving patients on the floor after falls in previous facilities compared to Liberty Commons.
• The building's overall cleanliness was questioned, along with delays in addressing sanitation issues during outbreaks of illness.

Review

Liberty Commons Nursing & Rehabilitation Center of Alamance County has garnered a mix of feedback, reflecting both commendable aspects and areas in need of improvement. Many reviews affirm that the staff is generally compassionate and dedicated to delivering quality care. Several patients and their families praised the physical therapy (PT) services, highlighting the effectiveness and professionalism of the therapy teams. This sentiment was echoed by individuals who experienced significant rehabilitation progress during their stays, with some mentioning outstanding caregivers like Paula, who made a meaningful difference for residents.

The facility itself is noted for its cleanliness, with many reviewers appreciating that it is orderly and well-maintained upon arrival. However, while the physical appearance of Liberty Commons appears acceptable at first glance, several comments suggest that a more thorough update could enhance the overall atmosphere of the building. The common areas such as family rooms and dining facilities received positive mentions; however, there were also critiques indicating that some parts of the structure feel outdated or are showing signs of wear.

Food quality garnered mixed reactions from different reviews. While some residents enjoyed their meals and found them satisfactory, others criticized the food as bland or inadequate for nutritional needs. A specific review pointed out frustration over meal costs versus deliveries, expressing disappointment at what they perceived to be cheap meal offerings lacking variety. Daily activities were highlighted positively in several accounts; however, it seems that engagement in planned events varied among residents based on individual capabilities.

On a more critical note, reviews pointed out significant challenges with staff professionalism and consistency in service delivery. Some visitors witnessed instances where nursing staff appeared disorganized or uncoordinated in their responsibilities—particularly during critical incidents such as managing health outbreaks. Concerns about lack of communication between nursing personnel and family members were raised, with reports suggesting insufficient follow-up from medical professionals despite regular visits.

Another recurrent theme throughout these reviews centers around staffing issues within Liberty Commons. While some staff members were characterized as patient-focused and providing excellent care—especially in PT and occupational therapy—others faced criticism for unprofessional behavior or poor customer service skills. Instances where nursing aides seemed distracted or disengaged from their duties were concerning to family members visiting loved ones.

Despite the mixed reviews emphasizing both positive experiences alongside troubling observations about staff dynamics and food quality, one thing is prevalent: families deeply desire assurance for their loved ones' well-being while receiving care at such facilities. Acknowledging these various perspectives can provide an impetus for administration at Liberty Commons Nursing & Rehabilitation Center to assess operational practices critically while encouraging continuous training programs focusing on customer service etiquette among all staff members.

In summary, Liberty Commons stands out for its dedicated rehabilitation services complemented by caring staff to support patient needs effectively; however, it faces hurdles related to consistent staffing professionalism, updates needed within facility infrastructure, uncertain food quality perceptions among residents. The combined nature of these diverse insights serves as a reminder—the quest for comfortable rehabilitation accommodations often involves not just top-tier caregiving but organizational synergy among all employees engaged in daily operations.

Physicians

• Fresenius Kidney Care (0.1 miles)
• Piedmont Oral Facial and Dental Implant Surgery Center (0.5 miles)
• Alamance Eye Center (0.6 miles)
• Burlington Imaging (0.6 miles)
• Alliance Medical Associates (0.8 miles)
• Carolina Anesthesia And Pain Care (0.8 miles)
• Central Carolina Kidney Associates (0.9 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (0.8 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Total Care Pharmacy (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Edgewood Pharmacy (1.8 miles)

Restaurants

• Zaxby's (0.4 miles)
• Hooters (0.4 miles)
• San Marcos Mexican Restaurant (0.4 miles)
• Chick-Fil-A (0.5 miles)
• Applebee's (0.5 miles)
• Arby's (0.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.5 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (1 miles)
• Biggby Coffee (1.1 miles)
• Starbucks (12.9 miles)
• Panera Bread (17.8 miles)
• Caribou Coffee (18.3 miles)
• Starbucks (18.8 miles)

Hospitals

• Cone Health Alamance Regional Medical Center (0.9 miles)

Parks

• Springwood Park (2.5 miles)

Theaters

• Regal Greensboro Grande & RPX (18.6 miles)

Places of Worship

• Christ United Methodist Church (19.1 miles)
• Lindley Park Baptist Church (19.2 miles)
• Pinecroft Baptist Church (19.3 miles)