Twin Lakes Community in Burlington, NC
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3801 Wade Coble Drive, Burlington, NC 27215
For more information about senior living options: (844) 490-3973
Twin Lakes Community is described as a warm, family-oriented environment where residents and staff feel a genuine sense of belonging. The staff are incredibly efficient, compassionate, and attentive throughout residents' stays. The social worker and admissions teams are praised for clear communication, kindness, and going above and beyond to ensure comfort. Nurses and CNAs, including Robin, Khalia, Hser, JD, and Leshanda, are repeatedly noted for going the extra mile and for their kindness and professionalism. The Cascades nurses are described as fantastic, professional, patient, and genuinely caring. Occupational and physical therapy are excellent, with Allison and Ashley highlighted as great, patient, and easy to talk to. Twin Lakes is recognized as a safe, nurturing community with clean facilities and a wide range of services. The facility offers abundant activities and social opportunities that contribute to residents' well-being and engagement. The grounds and on-site amenities, including quality dining, are described as beautiful and well maintained.
The rooms cost over $8,000 a month, yet the air did not work, toilets couldn't flush at the same time, ants appeared, floors were sticky, and dust remained in the corners. The summer room temperature stayed around 80 degrees or higher, and they were told they could not switch between heat and air when it got hot. The staff did not listen to family members' concerns and attempts to get updates were frequently unanswered. They did not offer supplements when intake declined, did not perform daily checks for bed sores or skin tears, and did not provide a cushion for the recliner to prevent sores. The staff were not trained to recognize signs of dying and repeatedly said it was dementia and did not refer to hospice. The food trays were usually cold.Twin Lakes Community in Burlington, NC is best suited for families that need a true care continuum backed by demonstrable post-acute rehabilitation results, reliable nursing support, and a warm, home-like atmosphere. The campus spans independent living, assisted living, memory care, and skilled nursing, all in a setting that emphasizes relationship-building and everyday purpose. Reviewers repeatedly point to the caliber of the care team - nurses, social workers, admissions staff, and especially the therapists - as a core strength. For families prioritizing strong PT/OT outcomes, attentive daily care, and a tightly connected community that treats residents like people first, Twin Lakes stands out as a premier option.
Alternatives are worth considering for several reasons. The most immediate is cost: a substantial buy-in and ongoing fees accompany the comprehensive services, with some families flagging the price as a barrier. Others may want a facility with more consistent dining quality, as reported meals can vary in temperature and appeal. A few reviews also highlight staff turnover and occasional gaps in communication or responsiveness, which can matter for families seeking predictable updates and steady point-of-contact. For those who want minimal complexity - no elevator dependencies for memory care residents or a smaller, less formal setting - other communities may fit more neatly.
The strong rehabilitation program and the staff's evident dedication do offset many of the downsides when the primary goal is recovery and longer-term skilled care. Families describe swift, compassionate attention from nurses and aides, with therapists who are patient, clear, and effective. The memory care unit is thoughtfully designed - often described as its own small city - complete with engaging activities, a calm atmosphere, and opportunities for meaningful interaction. The campus' beauty, tranquil lakes, and extensive activity calendar contribute to a mood of well-being that helps residents make measurable progress and feel valued throughout their stay. In short, the care quality, safety, and purposeful programming frequently justify the investment for those with rehabilitation in mind.
To make the most of a potential move, decisive questions and careful observation during a visit are essential. Prospective families should request a detailed tour of the Cascades and other units, inquire about specific therapists' approaches, and ask for recent rehab outcomes by condition. It is wise to review the pricing construct - what is included, what carries additional charges, and what the monthly fee covers for meals, housekeeping, and care services. Observe dining interactions and sample meals if possible; while the campus offers multiple dining rooms and a restaurant-like experience, some reviews note variability in food service. Confirm maintenance responsiveness and climate controls, and discuss accessibility for memory care residents, including elevator usage and safe, enjoyable transition experiences between spaces.
This community clearly serves households seeking robust medical and therapeutic support within a congenial, amenity-rich setting. It may not be the best fit for those with tight budgets, those who prioritize uniformly exemplary dining, or families seeking a low-stress, purely independent living environment. The strongest case for Twin Lakes rests on outcome-oriented care, a genuine sense of belonging, and a highly capable rehab track that can restore independence more effectively than many peers. Prospective residents should weigh the superb clinical results and the protective campus culture against the higher costs and occasional operational drawbacks highlighted by families.
In the end, Twin Lakes is a confident, decision-forward choice for families prioritizing rehabilitation success, continuity of care, and a communal, nurturing setting. For those who can align with the price point and are comfortable with occasional inconsistencies in service or dining, the payoff is a well-coordinated, compassionate environment where staff appear genuinely invested in residents' well-being. The recommended next steps are clear: schedule an on-site tour, speak with discharge planners and therapists, request recent rehab outcomes, and compare with local alternatives to confirm that the chosen path aligns with both care needs and financial expectations.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Twin Lakes Community in Burlington, NC is an assisted living community that offers a range of care services and amenities to support the needs and preferences of its residents. The community provides different types of care, including day programs, independent living, memory care, and skilled nursing facilities.
Residents at Twin Lakes Community can enjoy a variety of amenities designed to enhance their comfort and convenience. These amenities include air-conditioning for climate control, a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy commuting, a computer center for internet access, devotional services off-site for spiritual well-being, a dining room offering restaurant-style dining experiences, fitness rooms to support physical fitness goals, fully furnished accommodations for ease of move-in, gaming rooms for leisure activities, beautiful gardens to enjoy nature's beauty, housekeeping services to maintain cleanliness, indoor common areas to socialize with others, kitchenettes in some units for convenient meal preparation, outdoor spaces to relax outdoors when weather permits, private bathrooms in each unit for privacy and convenience, small libraries on-site for reading enthusiasts, telephone service in each unit for communication needs, transportation arrangement (non-medical) assistance available when needed such as grocery shopping or social outings, transportation provided for medical appointments as needed by residents' doctors' offices being nearby if assistance is sought after from physicians' expertise. Additionally,Twin Lakes Community also offers wellness centers with various health programs and Wi-Fi/ high-speed internet access throughout the community.
To ensure resident safety and well-being at all times,Twin Lakes Community provides care services such as 24-hour call system with staff available on hand at all hours,a highly trained team providing 24-hour supervision & assistance when needed even with activities of daily living , ambulatory care support is given whenever required like walking assistance,bathing assistance,dressing assistance,and transfer assistance.Diabetic residents are served diabetes diet meals accordance with their health condition.Diabetic care is also provided if needed.Medication management is provided to ensure residents receive the correct dosage of their medications on time.A mental wellness program is in place to promote emotional well-being.Special dietary restrictions can be accommodated as necessary.Transportation arrangement for non-medical purposes is available upon request.
In terms of dining, meals are provided at Twin Lakes Community and special dietary restrictions can be catered to according to residents' unique needs and preferences.
For recreational activities and social engagement, Twin Lakes Community offers a range of options. Residents can participate in community-sponsored activities, enjoy concierge services for personalized assistance, engage in devotional activities off-site if desired, take part in fitness programs to maintain physical health, go on planned day trips to nearby attractions or events,resident-run activities are encouraged by the staff , and enjoy scheduled daily activities that cater to various interests and hobbies.
Furthermore,Twin Lakes Community enjoys a convenient location with cafes,Parks,Pharmacies & Physicians being located nearby. The community has 3 cafes nearby for residents' convenience & enjoyment.There is 1 park in close proximity where residents can visit for outdoor recreation.Seventh local pharmacies are within easy reach for medication needs. Thirteen physicians have their practices nearby who can provide medical care when needed.Residents will find plenty of dining options with 29 restaurants located conveniently closeby.One hospital is also situated nearby for any medical emergencies or specialized treatments.
Overall,Twin Lakes Community provides a comfortable and supportive environment where seniors can live independently or receive the care they need while enjoying various amenities and engaging in a variety of activities. With its array of services and convenient location,Twin Lakes Community aims to meet the diverse needs and preferences of its residents while ensuring their safety,freedom,& happiness throughout their stay.
Twin Lakes Community is located at 3801 Wade Coble Drive, Burlington, NC 27215 in Guilford County, North Carolina
The array of services offered at Twin Lakes Community is designed to cater specifically to the unique needs of residents with dementia or Alzheimer's disease, ensuring a secure and supportive environment. The 24-hour supervision provides families with peace of mind, knowing that trained staff are always available to respond promptly to any needs or emergencies. Assistance with activities of daily living, including bathing, dressing, and transfers, promotes dignity while facilitating independence, which is essential for enhancing residents' quality of life. Meal preparation and service ensure that nutritional needs are met in a pleasant manner tailored to individual preferences. Medication management plays a crucial role in maintaining health by ensuring that residents adhere to their prescribed regimens. Lastly, a mental wellness program fosters cognitive engagement and emotional support, vital for the well-being of those facing memory challenges. Together, these features create an environment conducive to both safety and personal growth for individuals dealing with memory impairment.
Twin Lakes Community on seniors.fyi includes 3 photos including images showing landscaping, building, flag, architecture, entrance, park, pond, nature, and more.
Twin Lakes Community
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Beautiful, well-maintained campus with a wide range of care options and engaging activities.
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