Twin Lakes Community

Pros

• The facility at Twin Lakes Community is beautiful and offers a wonderful pool, great activities, and excellent food.
• The staff at Twin Lakes are personable, caring, and responsive to residents' needs.
• Residents enjoy a clean and spacious environment with well-kept grounds and various recreational facilities.
• There is a wide range of activities available, including arts and crafts, music, bingo, and religious services.
• Families have found the communication from the staff to be open and timely during the admissions process.
• Many residents appreciate being part of a large community that includes options for independent living, assisted living, memory care, and skilled nursing.
• The property has good access to lakes and green spaces, enhancing the overall living experience for residents.
• The atmosphere encourages social interaction among residents through various events like ice cream socials and games.

Cons

• The staff at Twin Lakes Community is not friendly, and most do not smile or offer help, resulting in a disappointing experience for residents and their families.
• There are numerous issues with the apartments, including malfunctioning air conditioning, plumbing problems, and cleanliness concerns.
• Many family members expressed dissatisfaction with poor communication between staff and families regarding resident care and updates.
• The food quality is generally poor, with reports of cold meals, hard food, and the inability to enjoy meals together due to management shortcomings on weekends.
• Staff turnover seems to be a problem at the facility, affecting the consistency of care provided to residents.
• Twin Lakes requires high upfront costs for access to services but charges extra for almost everything else, leading to frustrations about additional fees for basic needs.

Review

Twin Lakes Community has become a refuge for many seniors, offering a range of living arrangements from independent living to memory care and skilled nursing. Many reviews highlight the facility’s beautiful environment, which features spacious grounds, well-maintained recreational facilities, and welcoming common areas. Residents and their families appreciate the accessibility of amenities such as the onsite cafeteria that serves food deemed “very good” by multiple reviewers. Activities abound at Twin Lakes Community, with options ranging from arts and crafts to bingo and religious services, creating an engaging atmosphere for residents.

One particular advantage noted by several reviewers is the sense of community fostered within Twin Lakes. Some residents have found themselves living next door to old friends, creating an instant bond and support network. The facility seems to facilitate social connections among its residents, which can be incredibly beneficial in ensuring that they remain engaged and content during their later years. Additionally, many reviews express satisfaction with the staff's responsiveness and caring demeanor; it appears that staff are generally recognized for being personable and attentive when requests are made.

However, not all experiences at Twin Lakes are positive. Several patrons have raised concerns regarding specific shortcomings of the facility. One significant issue cited is related to cleaning services; while some residents have expressed disappointment over infrequent cleanings—occurring just once a year—the lack of laundry facilities within apartments has also been criticized. This absence can make maintaining personal hygiene more challenging for residents who may be unable to manage these tasks independently.

The dining experience has also drawn mixed reviews. While some have praised breakfast as a high point in meal quality, others lamented about cold or poorly prepared meals served throughout the day. The lack of an inclusive meal plan was highlighted as less than ideal compared to other facilities where meals tend to be included in monthly fees. Reviewers have noted that improvement is needed in this area if Twin Lakes hopes to compete effectively with other assisted living options available.

Another notable concern involves transparency regarding costs and additional services offered at Twin Lakes. While some appreciate the variety of activities available—such as various clubs and organized outings—many found the cost structure daunting due to added fees for housekeeping, meal plans, or wellness checks on top of significant entry buy-in expenses. For example, one reviewer mentioned a buy-in fee around $90,000 plus extra charges for added services; such pricing can be prohibitive for families seeking long-term care solutions without hidden costs.

Moreover, there were also mentions regarding staffing issues which led some families feeling dissatisfied with communication standards between caregivers and family members advocating for their loved ones' needs during critical times. Instances were reported where family members felt unheard or left without proper updates about their relatives' health conditions—a factor essential in alleviating concerns when dealing with advanced illnesses like dementia or when transitioning into memory care units.

Despite these challenges highlighted by various residents' experiences at Twin Lakes Community—ranging from issues surrounding dining options to staffing efficacy—many still believe it offers a caring environment filled with potential camaraderie among residents enjoying life stages together in shared spaces tailored towards engagement while addressing individual necessities uniquely catered within this accommodation umbrella.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Walmart Pharmacy (1.7 miles)
• Walgreens (2.2 miles)
• Total Care Pharmacy (2.4 miles)
• Edgewood Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)

Restaurants

• Sonic Drive-In (0.7 miles)
• Wings To Go (0.7 miles)
• Chili's Grill & Bar (1.1 miles)
• McDonald's (1.2 miles)
• Chick-Fil-A (1.3 miles)
• San Marcos Mexican Restaurant (1.4 miles)
• Hooters (1.7 miles)

Physicians

• Alamance Eye Center (0.8 miles)
• Fresenius Kidney Care (1.3 miles)
• Piedmont Oral Facial and Dental Implant Surgery Center (1.6 miles)
• Burlington Imaging (1.8 miles)
• MyEyeDr (1.9 miles)
• Alliance Medical Associates (2 miles)
• Carolina Anesthesia And Pain Care (2.1 miles)

Cafes

• Biggby Coffee (1 miles)
• Starbucks (1.2 miles)
• Starbucks (2 miles)
• Starbucks (14 miles)
• Panera Bread (16.7 miles)
• Caribou Coffee (17.2 miles)
• Starbucks (17.6 miles)

Parks

• Springwood Park (1.8 miles)

Hospitals

• Cone Health Alamance Regional Medical Center (2 miles)

Theaters

• Regal Greensboro Grande & RPX (17.5 miles)

Places of Worship

• Christ United Methodist Church (18 miles)
• Lindley Park Baptist Church (18.2 miles)
• Pinecroft Baptist Church (18.4 miles)