Twin Lakes Community in Burlington, NC

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Twin Lakes Community Twin Lakes Community

Twin Lakes Community in Burlington, NC

3701 Wade Coble Drive, Burlington, NC 27215

For more information about senior living options: (844) 490-3973

4.6 from 42 reviews
5 stars
33
4 stars
5
3 stars
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1 stars
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Assisted Living Continuing Care Retirement Community (CCRC) Day Program Independent Living Memory Care Skilled Nursing Facility

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    Overall Review of Twin Lakes Community

    Pros

    • pro The entire staff was incredibly efficient, compassionate, and attentive during her stay.
    • pro Emily, the social worker, made communication easy and was kind and understanding every step of the way.
    • pro Andrea, the admissions director, went above and beyond to ensure her grandmother was comfortable and well cared for.
    • pro Robin, a nurse, was amazing and went out of her way to make her feel at home, even asking about her favorite things.
    • pro Khalia, the first-shift CNA, was absolutely wonderful, with clear, attentive care.
    • pro Hser on second shift lit up the room and brought laughter.
    • pro JD, who worked weekends, went above and beyond, including washing her hair.
    • pro Leshanda, another CNA, was consistently kind, professional, and patient, explaining things clearly.
    • pro The nurses on Cascades were fantastic - professional, patient, and genuinely caring.
    • pro Occupational and physical therapy were excellent, with Allison and Ashley noted as great, patient, and easy to talk to.
    • pro Twin Lakes Community feels warm, family-oriented, and fosters a strong sense of belonging for residents and staff.
    • pro The facility is beautiful, with a wonderful pool, engaging activities, and good food.
    • pro The staff at Twin Lakes are personable, caring, and promptly fulfill requests.
    • pro The overall care at Twin Lakes is described as top-notch, with nurses, CNAs, and PT/OT staff helping residents regain independence.

    Cons

    • pro They found that rooms cost over $8,000 a month while the air conditioning did not work and the room overheated.
    • pro They reported that staff did not answer calls or provide timely updates, leaving family members frustrated.
    • pro They described meals as usually cold and lacking a meal plan.
    • pro They criticized some staff as not friendly, with few smiles or willingness to help.
    • pro They noted a large buy-in and many extra charges, making the overall cost feel unfair.
    • pro They raised concerns about care quality, including poor communication with families and insufficient checks for bed sores or skin tears.
    • pro They alleged some staff were rude and sarcastic about routine tasks and dismissed the patient's symptoms by blaming dementia.

    Review

    Twin Lakes Community in Burlington is best suited for families seeking a high-touch rehabilitation and long-term care continuum on a single, cohesive campus. It shines for loved ones who require skilled nursing care, consistent therapy, and a warm, home-like environment where staff employees are praised for compassion and attentiveness. The campus supports independent living, assisted living, memory care, and skilled nursing, which minimizes transitions and helps families maintain continuity of care as needs evolve. For families prioritizing robust physical and occupational therapy, patient-centered nursing supervision, and a social atmosphere that feels like a true community, Twin Lakes delivers results that can shorten recovery time and support sustained quality of life.

    Those who may want to consider alternatives are typically cost-conscious or seek a more all-inclusive pricing model. Several reviews flag the price structure as a hurdle: a large upfront buy-in, ongoing add-ons for transportation, life-alert pendants, housekeeping, and the absence of a bundled meal plan. If predictable, all-inclusive monthly fees and simpler budgeting are non-negotiable, other communities may offer clearer value without the commodity-by-commodity billing. Families whose primary need is independent living with light assistance rather than comprehensive on-site care may also find more aligned options elsewhere.

    The strongest positives center on care quality and the human side of daily life. Across multiple staff roles - social workers, admissions, nurses, CNAs, and therapists - the consensus is that Twin Lakes employees are genuinely caring, patient, and proactive. Rehab outcomes are repeatedly highlighted, with stories of patients regaining walking ability and regaining independence through competent PT and OT. The facility's on-site therapy team, including therapists and aides, earns frequent praise for patience and clarity, and the memory care environment is described as thoughtful and engaging. The campus itself reinforces these strengths: clean, spacious rooms, multiple dining spaces, and abundant recreational facilities contribute to a sense of well-being and belonging.

    Yet several reviews illuminate concrete drawbacks that deserve careful consideration. Cost transparency and the heavy reliance on add-ons stand out as persistent concerns. Some families note small room sizes relative to the price, lack of included housekeeping or a comprehensive meal plan, and charges for transportation that can add up quickly. There are occasional reports of inconsistent communication, delays in updating families, and perceived gaps in responsiveness during difficult moments. A minority describe challenges with maintenance or climate control in specific rooms, and a note about staff turnover hints at variability in the day-to-day experience.

    Ultimately, the pros - exceptional clinical care, a proven rehab track record, and a welcoming, amenity-rich environment - often offset the cons for families prioritizing outcomes and peace of mind. Twin Lakes' ability to deliver efficient, evidence-based rehabilitation and to provide a familiar, supportive community can translate into shorter hospital trajectories, safer transitions to home, and sustained satisfaction for residents who need ongoing assistance. The continuum of care on one campus reduces the friction of changing providers and locations, which is a meaningful advantage for those with complex needs or cognitive challenges. For families who value stability, tenure among caregivers, and a lakefront, activity-filled setting, Twin Lakes constitutes a compelling option.

    For families ready to explore, a pragmatic approach is essential. Schedule a thorough tour focused on the exact level of care needed now and projected, ask for a transparent, itemized budget that delineates what is included and what costs extra, and request to speak with therapy staff about goals and expected timelines. Inspect the memory care unit, observe how staff engage residents, and verify access to the on-site dining options and activity calendar. Consider a trial stay or respite, if available, to gauge daily rhythms and communication pace. If the primary criteria include predictable costs, inclusive services, and a straightforward path to ongoing care on a single campus, Twin Lakes should be weighed against alternatives with fewer add-ons or lower buy-ins. For those whose priorities align with exceptional rehabilitation, compassionate care, and a thriving, lakeside community, Twin Lakes warrants careful consideration and a proactive, informed decision.

    Features

    Housing

    • 22 resident community capacity 22 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (23 miles away) Piedmont Triad International (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Twin Lakes Community in Burlington, NC is an exceptional assisted living community that offers a variety of care services and amenities to meet the unique needs of its residents. This Continuing Care Retirement Community (CCRC) provides a range of care options including independent living, memory care, skilled nursing facility, and a day program.

    Residents of Twin Lakes Community enjoy numerous amenities designed to enhance their daily lives. These include access to a beauty salon for grooming needs, cable or satellite TV for entertainment purposes, community-operated transportation for ease of mobility, and devotional services off-site for spiritual fulfillment. The accommodations are fully furnished with private bathrooms and kitchenettes, ensuring comfort and convenience. Additionally, housekeeping services are provided to maintain cleanliness and tidiness within each living space. Residents can also take advantage of the outdoor spaces available to relax and enjoy nature.

    The care services at Twin Lakes Community go above and beyond with 24-hour supervision to ensure residents' safety at all times. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. For those with specific dietary needs, the community offers diabetes diets and diabetic care. Meal preparation and service are provided to ensure nutrition is met according to individual dietary restrictions.

    Engaging in various activities is an important aspect of life at Twin Lakes Community. Residents can participate in community-sponsored activities as well as resident-run activities that foster social connections among peers. Fitness programs are also available to promote physical well-being. Devotional activities off-site cater to individuals' spiritual needs while scheduled daily activities keep residents mentally stimulated.

    Conveniently located near cafes, parks, pharmacies, physicians, restaurants, and hospitals, Twin Lakes Community offers easy access to necessary services outside its premises.

    With its comprehensive care services, top-notch amenities, engaging activities, and convenient location near essential establishments in Burlington, NC – Twin Lakes Community is an ideal choice for individuals seeking an assisted living community that prioritizes resident well-being and comfort.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.6 miles)
    • Walmart Pharmacy (1.7 miles)
    • Walgreens (2.2 miles)
    • Total Care Pharmacy (2.4 miles)
    • Edgewood Pharmacy (2.4 miles)
    • CVS Pharmacy (2.7 miles)

    Restaurants

    • Sonic Drive-In (0.7 miles)
    • Wings To Go (0.7 miles)
    • Chili's Grill & Bar (1.1 miles)
    • McDonald's (1.2 miles)
    • Chick-Fil-A (1.3 miles)
    • San Marcos Mexican Restaurant (1.4 miles)
    • Hooters (1.7 miles)

    Physicians

    • Alamance Eye Center (0.8 miles)
    • Fresenius Kidney Care (1.3 miles)
    • Piedmont Oral Facial and Dental Implant Surgery Center (1.6 miles)
    • Burlington Imaging (1.8 miles)
    • MyEyeDr (1.9 miles)
    • Alliance Medical Associates (2 miles)
    • Carolina Anesthesia And Pain Care (2.1 miles)

    Cafes

    • Biggby Coffee (1 miles)
    • Starbucks (1.2 miles)
    • Starbucks (2 miles)
    • Starbucks (14 miles)
    • Panera Bread (16.7 miles)
    • Caribou Coffee (17.2 miles)
    • Starbucks (17.6 miles)

    Parks

    • Springwood Park (1.8 miles)

    Hospitals

    • Cone Health Alamance Regional Medical Center (2 miles)

    Theaters

    • Regal Greensboro Grande & RPX (17.5 miles)

    Places of Worship

    • Christ United Methodist Church (18 miles)
    • Lindley Park Baptist Church (18.2 miles)
    • Pinecroft Baptist Church (18.4 miles)

    Frequently Asked Questions

    Where is Twin Lakes Community?
    Does Twin Lakes Community provide care for residents with dementia or Alzheimer's disease?

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    Related Resources

    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

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    • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

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