Rochester Presbyterian Home- The Homestead

Pros

• The love and care shown by all staff towards residents is truly important at RPH.
• The care that residents receive at Rochester Presbyterian Home is amazing.
• The staff members at Rochester Presbyterian Home are all amazing.
• The facility at Rochester Presbyterian Home is very welcoming and feels like a home.
• The staff at Rochester Presbyterian Home are receptive, caring, and friendly.
• The facility is well-run and clean at Rochester Presbyterian Home.
• The staff members are wonderful and take good care of residents at Rochester Presbyterian Home.
• The facility has a homey atmosphere and offers a lot of activities for residents at Rochester Presbyterian Home.
• The rates are reasonable and the staff turnover is low at Rochester Presbyterian Home.
• Residents receive loving, compassionate care at the Memory Care floor of Rochester Presbyterian Home.

Cons

• The building is old and run down.
• The neighborhood is unsafe.
• The staff seemed nice, but there weren't any activities going on.
• The rooms were pretty rundown.
• Rochester Presbyterian Home was a depressing place.
• The staff has forgotten to provide meals for residents, leaving them without food or water for extended periods of time.
• There has been a decline in the quality of care in recent months.
• Some staff members put on TV shows with inappropriate content for elderly residents.
• It is not close to a hospital, causing discomfort for some individuals.
• The family wishes that the facility would return to the level of care they experienced when their loved one first arrived.

Review

Rochester Presbyterian Home (RPH) is a senior living facility that has received mixed reviews from families. One reviewer mentioned that their mother has been living at RPH for five years now and has advanced Alzheimer's. Despite her condition, the staff at RPH show love and care towards her, which is what truly matters to the family. While the building itself may be old and the rooms outdated, the focus on providing attentive care outweighs these concerns. Additionally, the food seems to be satisfying for the residents, as one mention was made about their mother gaining 10 pounds since moving there.

Another reviewer mentioned that RPH provides a welcoming environment akin to being in someone's home. The facility offers various services, including haircuts, medical visits, and physical therapy. Activities are also provided regularly, ensuring that residents have something to engage with. The reviewer emphasized that their mother is thriving and very happy at RPH due to its caring staff members.

A respite stay at Rochester Presbyterian Home's Homestead wing left another family member pleased with the experience. They found the accommodations beautiful and were satisfied with the quality of meals provided. The overall atmosphere was warm, inviting, and clean. The staff demonstrated receptiveness and care towards their loved one.

However, some reviewers had more critical feedback about RPH. One mentioned that they found the community to be rundown with limited activities during their visit. Despite this observation, they noted that Medicare is accepted and appreciated the friendly staff members.

In contrast to previous feedback regarding safety concerns about the neighborhood surrounding RPH, one reviewer believed it was not a bad area but described it as urban instead. They commended RPH for its security measures while acknowledging a lack of air conditioning on all floors even though they felt it should be expected given the cost of rent.

On a positive note, another family member praised all staff members at Rochester Presbyterian Home for being extremely patient, friendly, and caring. Activities such as movies, fashion shows, and ice cream socials were organized for the residents. This reviewer contrasted their positive experiences at RPH with another senior living facility where their grandfather had stayed, which they found to be inadequate.

Another family member mentioned that their uncle is being well taken care of at RPH. While he spends more time watching television due to his quiet nature, he has still been able to participate in various activities, such as boat trips down a river from his childhood. The presence of dogs, cats, and birds within the facility creates a homey atmosphere where clients can even take care of pets.

Despite some positive feedback about Rochester Presbyterian Home, one reviewer expressed disappointment with the declining quality of care they observed in recent months. They highlighted instances when staff members forgot to wake their grandmother up or guide her to mealtimes, resulting in her going without food or water for nearly 19 hours. They wished for RPH staff to return to the level of care experienced when their grandmother first arrived.

In conclusion, reviews about Rochester Presbyterian Home highlight both positive and negative aspects of the facility. While some families appreciate the love and care shown towards their loved ones by the staff and emphasize its welcoming environment, others express concerns about the outdated building and limited activities available. However, many commend the efforts made by RPH's staff members in providing compassionate care to residents with dementia or Alzheimer's disease.

Pharmacies

• Walgreens (0.6 miles)
• Genesee Campus Apothec (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• Highland Hospital Pharmacy (2.2 miles)
• Wegmans (2.5 miles)

Transportation

• Greater Rochester International Airport (ROC) (1 miles)
• Amtrak (2.7 miles)

Parks

• Genesee Valley Park (1.5 miles)
• Highland Park (2.2 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (2.6 miles)
• Cobbs Hill Park (3.8 miles)

Cafes

• 1872 Cafe (1.6 miles)
• Starbucks (2 miles)
• Starbucks (2 miles)
• Tim Hortons (2.4 miles)
• Java's Cafe (2.7 miles)
• Ugly Duck Coffee (2.9 miles)
• Locals Only (3 miles)

Hospitals

• University Of Rochester Medical Center Surg/Path Lab (1.7 miles)
• Neuro ICU 8-1200 (1.8 miles)
• SMH Nicu (1.8 miles)
• Strong Memorial Hospital - Cardiology (1.8 miles)
• James P Wilmot Cancer Center (1.8 miles)
• Highland Hospital (2.2 miles)
• URMC Sawgrass Surgical Center (2.7 miles)

Physicians

• Strong Neurology (1.8 miles)
• Rochester Colon & Rectal Surgeons (2 miles)
• Orthopaedics - Chili (2.1 miles)
• Pain Management Center (2.2 miles)
• Urmc Pediatric Neurology (2.2 miles)
• Highland Hospital Radiation/Oncology (2.3 miles)
• Science Park (2.3 miles)

Restaurants

• McDonald's (1.9 miles)
• Pellegrino's Deli Cafe (1.9 miles)
• The Distillery (1.9 miles)
• The Beer Market (2 miles)
• McDonald's (2 miles)
• The Vesper (2.3 miles)
• Genesee Brewhouse (2.4 miles)

Places of Worship

• Artisan Church (2.9 miles)