140 West Avenue, Rochester, NY 14611
For more information about senior living options: (866) 208-4318
Overall Review of Danforth Towers Apartments
Cons
The place is horrible, with staff described as nasty and abusive.- A resident’s mother was forced to leave after emotional and verbal abuse.
- They lied about money owed and tried to collect it under false pretenses.
- This is the worst place to go, and the actions toward seniors should be criminally charged.
- A social worker who now works at Canadaigua V.A. Hospital is described as a horrible person.
- People should not let their loved ones live there, as they lie to get money and seem to care only about money.
- They kick seniors and disabled onto the street, which is absolutely disgusting.
Review
This community is best suited for independent seniors who want affordable, apartment-style living in Rochester and have strong family oversight to monitor day-to-day conditions. It is not appropriate for residents who rely on regular nursing care, memory-care support, or a high level of staff-assisted supervision. Families should temper expectations around on-site care and safety, recognizing that the reviews point to a pattern where daily support and respectful treatment may be inconsistent. For those who need predictable, professional oversight and clear protections against mistreatment, this setting is likely to fall short.
Those weighing alternatives should consider options if a resident depends on consistent, respectful staff, transparent billing practices, or clear, enforceable resident rights. The negative feedback raises red flags for anyone who values dignity, accountability, and due process in handling finances and resident transitions. Seniors with chronic health needs, mobility challenges, or a history of vulnerability may find this community ill-suited, given the reported encounters that suggest a risk of mistreatment or coercive actions. In short, a more regulated environment with documented safeguards will be preferable for most families.
Pros are not clearly documented in the available feedback, and the few high-star ratings offer little detail to weigh against the concerns. The overall impression is that the perceived advantages of living in a Rochester apartment setting, privacy, independence, and cost, do not appear to translate into reliably positive resident experiences. When the balance sheet is viewed through the lens of safety and trust, the positives do not provide a credible offset to the most troubling allegations. Prospects should be cautious about placing trust in an environment where basic respect and fairness are called into question.
The core red flags center on serious claims about staff conduct and resident treatment. Review content includes emotional and verbal abuse toward a resident, and descriptions of pressure-based moves that effectively force seniors to leave. Allegations of financial misrepresentation and punitive actions to recoup costs further erode confidence in the community’s governance. One account notes a staff member relocating to another facility, which underscores concerns about consistent accountability and follow-through. Most troubling, reports describe seniors and disabled residents being displaced, precisely the kind of outcome that signals a breakdown in resident protection.
Families evaluating this community should pursue concrete verification before making a move. Key steps include requesting detailed, written policies on resident rights, billing procedures, and eviction/transfer processes; asking to review prior complaint records with state or local agencies; speaking with multiple current residents and, if possible, independent ombudsman contacts to triangulate experiences; and arranging unannounced visits to observe staff interactions and resident dignity in real-time. Financial terms should be transparent, with binding, signed documents that clearly outline service expectations and protections against coercive moves or misbilling.
The bottom line is decisive: this community is not recommended for most seniors, especially those who require dependable, respectful care or who lack strong family oversight. The accumulated concerns strongly suggest seeking alternative independent-living options that emphasize staff training, resident rights protections, transparent billing, and clear escalation paths for complaints. For families willing to explore Rochester options, prioritize facilities with verifiable positive reviews that detail peaceful resident experiences, proactive communication, and documented safeguards. In the end, the choice should center on safety, dignity, and consistent accountability, not affordability alone.
28 resident community capacity
Assisted Living
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Greater Rochester International (3 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Assisted living with diabetic care and indoor social spaces; access to a wide range of nearby amenities (cafes, pharmacies, physicians, hospitals, restaurants, places of worship).
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