Home Instead Home Care
SaveInterior
Outdoors
Decor
Living Room
Building
Kitchen
Television
Grass
Dining Table
Healthcare
Indoor Pool
Wheelchair
Caregiver
97 Canal Landing Boulevard #10, Rochester, NY 14626
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Home Instead Senior Care is described as wonderful, with professional, friendly, and courteous staff at every contact. Aides are consistently compassionate, knowledgeable, and reliable, with office support that is responsive. Joy and the leadership team are viewed as outstanding, prioritizing client safety and contentment. The agency provides flexible, easy-to-work-with service and fosters meaningful bonds between caregivers and clients. Families report feeling relief and peace of mind knowing their loved ones are in good hands. Companions establish lasting bonds and provide engaging, meaningful activity for clients. The overall service is trusted by many families and highly recommended for in-home senior care.
They have a very unprofessional workplace. They do not hire trained and licensed PCAs/HHAs, so the family member isn't receiving the quality of care they should. They say they provide training but they do not. They would not recommend them, even to their worst enemy. Stay away.Across these stories, Home Instead Senior Care emerges as a steadfast partner for families navigating in-home support. The common thread is a consistent, professional, and courteous approach from the very first contact through intake, nurse assessment, care coordination, and the hands-on care delivered by aides. Many families describe an immediate sense of relief once aides begin visiting, knowing their loved ones are in capable hands in their absence. The overarching sentiment is trust and reassurance - people repeatedly say they would highly recommend Home Instead to others seeking in-home care for a loved one.
Adept teamwork across people and roles is a recurring highlight. Reviewers praise not only the aides but also the people behind the name: the owner, case managers, and office staff. Joy and her team are cited as outstanding in their desire to keep those served safe and content, and families from different locations note years of dependable service. The office staff is frequently described as attentive, responsive, and easy to communicate with, capable of addressing concerns and adapting to changes in care needs over time. This collaborative, client-centered approach appears to be a major factor in families' lasting satisfaction.
When it comes to the quality of care, the anecdotes are deeply positive. Aides are described as compassionate, knowledgeable, and reliable, with many comments about the meaningful connections they form with loved ones. For individuals with Alzheimer's or other cognitive challenges, companions are noted for staying engaged, encouraging activity, and building lasting bonds that ease the burden on families. Several accounts emphasize flexibility - the agency accommodates last-minute changes, adjusts schedules as health fluctuates, and helps families maintain a sense of normalcy during difficult periods, including the pandemic.
Process and communication stand out as standout strengths. Families appreciate a manager visiting at their convenience to assess needs, followed by a deliberate second visit to introduce companions. The communication is described as thorough and caring, with caregivers introduced in a way that fosters trust. The setup is often quick, with hours tailored to fit the family schedule. When questions arise, office staff are described as accommodating, and the aides themselves are praised for their reliability and willingness to do whatever is needed. This combination of clear planning and dependable execution consistently reduces stress for caregivers who might otherwise shoulder heavy responsibilities alone.
Across multiple reflections, Home Instead is portrayed as a lifeline - helping families keep loved ones at home, with care that often exceeds expectations. Personal testimonies mention improved mood and activity for the loved one, greater peace of mind for families, and care that sometimes goes beyond routine tasks to offer companionship and meaningful engagement. Reviewers recount the care team's ability to respond to medical and logistical needs with competence, and they express gratitude for the ongoing support from both aides and administration. The sense conveyed is one of sustained, high-quality care that continues to make a positive difference over time.
Not every review echoes the same sentiment. One review stands apart as a sharp warning, describing the workplace as "VERY unprofessional" and advising others to stay away. The reviewer questions training and licensure, suggesting that the agency lacks properly trained HCAs and licensed personnel. This outlier highlights the reality that experiences can vary and underscores the importance for families to verify credentials, ask detailed questions about staffing and training, and seek references. In the broader landscape, some reviewers also reference other agencies in comparison, which reinforces the message that due diligence remains essential when selecting in-home care.
Geographic variety and a long-standing presence also color these narratives. Comments from Rochester, Canal Landing, and other locales describe a cohesive network of owners, case managers, and health care aides who are consistently described as caring and thoughtful. Several accounts note that Home Instead has helped families through transitions - bringing loved ones home from nursing facilities, providing ongoing supervision, and delivering care that supports the family's overall well-being. The recurring emphasis on trust, dependability, and compassionate engagement across multiple households reinforces the sense that Home Instead is a reliable partner for most families seeking in-home senior care.
In sum, these experiences portray Home Instead Senior Care as a company that frequently delivers not just competent care, but genuine relief for families grappling with serious health challenges. Aides are repeatedly described as compassionate, engaging, and dependable; administration is responsive and thorough; and the overall experience tends to yield peace of mind and a higher quality of life for both the loved ones receiving care and their caregivers. While one negative review serves as a cautionary note that experiences can differ, the majority of stories point to a trusted, empathetic, and valuable resource for families aiming to keep loved ones safe and comfortable at home.
22 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Greater Rochester International (5 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Home Instead Home Care in Rochester, NY offers a range of care services and amenities to enhance the quality of life for its residents. This assisted living community provides a comfortable and supportive environment for seniors who may require assistance with daily activities.
Residents at Home Instead can choose from various types of care, including Assisted Living, Continuing Care Retirement Community (CCRC), Day Program, Hospice Agency, Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility. This ensures that individuals with different needs can find a suitable level of care within the community.
The community offers several amenities to make residents feel at home. Each living space is fully furnished and equipped with cable or satellite TV. The community also features an outdoor space and garden area for residents to enjoy nature. Housekeeping services are provided to ensure a clean and tidy living environment.
Meal preparation and service are available to cater to individual dietary restrictions or special dietary needs. The dining options include special dietary restrictions options for those with specific dietary requirements.
To ensure ease of transportation, Home Instead offers transportation arrangement services both within the community and to doctors' appointments, allowing residents to attend their medical appointments without any hassle.
The care services offered at Home Instead are designed to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The staff also coordinates with health care providers and offers diabetes diets and mental wellness programs to support overall well-being.
In terms of recreational activities, residents can participate in resident-run activities as well as scheduled daily activities organized by the community. For those looking to explore the surrounding area, there are numerous cafes, parks, pharmacies, restaurants, places of worship nearby. Additionally, there is easy access to transportation options for convenience.
Overall, the assisted living community at Home Instead Home Care in Rochester provides a comprehensive range of care services and amenities that prioritize the comfort and well-being of its residents while ensuring a supportive and engaging environment.
Home Instead Home Care is located at 97 Canal Landing Boulevard #10, Rochester, NY 14626 in Monroe County, New York
Home Instead Home Care's memory care services are enhanced by a range of features tailored to support individuals with dementia and Alzheimer's disease effectively. Assistance with dressing and bathing ensures that residents maintain their personal hygiene and dignity while fostering independence. Medication management is critical, as it helps prevent confusion and potential medication errors that could arise due to memory loss. Meal preparation and service cater to dietary needs, promoting proper nutrition essential for overall health. Coordination with healthcare providers ensures comprehensive care, allowing for timely interventions when necessary. Activities of daily living assistance offers personalized support in tasks such as eating and transferring, which can be challenging for those with cognitive impairments. The provision of 24-hour supervision provides peace of mind, ensuring safety and immediate attention when required. Lastly, the mental wellness program focuses on engagement and social interaction, helping to stimulate cognitive function and enhance the emotional well-being of residents. Collectively, these features create a supportive environment conducive to maintaining quality of life for individuals navigating the complexities of memory-related conditions.
Home Instead Home Care on seniors.fyi includes 13 photos including images showing outdoors, interior, wheelchair, bedroom, living room, grass, decor, healthcare, and more.
Home Instead Senior Care
Rochester, NY
Convenient access to amenities and healthcare.
Home Instead Senior Care reviews
Home Instead Senior Care images
Park Ridge Living Center
Rochester, NY
Elegant, modern design with versatile care options and appealing on-site amenities.
Park Ridge Living Center reviews
Park Ridge Living Center images
Dunn Tower II
Rochester, NY
High?standard, reputable retirement community with courteous staff and a willingness to reconsider applications.
Park Ridge Nursing Home
Rochester, NY
24/7 care with extensive amenities and resident engagement
Park Ridge Nursing Home reviews
Park Ridge Nursing Home images
Dunn Tower I Apartments
Rochester, NY
Extensive nearby amenities (pharmacies, doctors, restaurants, parks) for convenient senior living.
Dunn Tower I Apartments reviews
Dunn Tower I Apartments images
The Village At Unity
Rochester, NY
Beautiful grounds, bright, well-maintained facilities, engaging activities, and attentive staff.
The Village At Unity costs
The Village At Unity reviews
The Village At Unity images
Hamilton Manor Nursing Home
Rochester, NY
Caring staff with an improving activities program.
Hamilton Manor Nursing Home reviews
Hamilton Manor Nursing Home images
Legacy at Maiden Park
Rochester, NY
Compassionate, attentive staff in a clean, welcoming community with engaging activities.
Legacy at Maiden Park costs
Legacy at Maiden Park reviews
Legacy at Maiden Park images
GrandeVille Senior Living
Rochester, NY
Attentive staff, remodeled facilities, and engaging activities with on-site dining.
GrandeVille Senior Living costs
GrandeVille Senior Living reviews
GrandeVille Senior Living images
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Interior
Outdoors
Decor
Living Room
Building
Kitchen
Television
Grass
Dining Table
Healthcare
Indoor Pool
Wheelchair
Caregiver
