Hamilton Manor Nursing Home in Rochester, NY
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1172 Long Pond Road, Rochester, NY 14626
For more information about senior living options: (844) 490-3973
The nursing staff is amazing and very friendly. The overall staff are kind to the patients and clearly love their jobs. Residents are consistently cared for with attention and compassion. Amy in the front office is exceptionally nice and attentive to residents. The facility is clean, comfortable, and well maintained. The physical therapy team is wonderful, patient, and dedicated. The kitchen and dining staff provide great food and service. Family members feel informed, supported, and reassured by the staff.
The nursing assistants would rather be on their phones than work, keeping patients in bed instead of getting them dressed and up. The senior management at this location is quite rude. The facility is very outdated and dirty, with areas that look worn and not well cared for. Many of the staff are overworked and understaffed, affecting the quality of care. Residents are frequently left sitting alone in rooms in front of a TV. There are no amenities, and there isn’t even a private room for family visits. The food has gone downhill. The staff will lie to you about things, and you may need to confront them face to face.Hamilton Manor Nursing Home in Rochester is best suited for seniors who want a warm, people-centered setting with solid rehabilitation capabilities. It is especially well-matched for residents recovering from surgery, stroke, or a fall who benefit from frequent therapist contact and a caregiving team that appears genuinely invested in recovery. Families report that the nursing staff are patient, kind, and attentive, and that therapy teams translate sessions into meaningful daytime gains, transfers, mobility, and the ability to rejoin daily activities. The community’s intimate size and visible devotion of staff to each resident create a sense of being known and cared for, which makes it a practical choice for those prioritizing continuity of care and real-time family updates. In short, for post-acute recovery and ongoing supportive care delivered in a homey environment, Hamilton Manor stands out as a proven, hands-on option.
That said, this facility is not the right fit for everyone. Prospective residents who demand a brand-new building, ultra-modern amenities, or an exceptionally pristine, showroom-like environment may be turned off by the aging decor and some reported maintenance gaps. A number of reviews describe understaffing and moments when aides seemed distracted or slow to respond, which can translate into uneven day-to-day experiences. Some families voice concerns about cleanliness in certain areas and mention outdated fixtures, signaling that the physical plant is drifting toward functional rather than pristine. For seniors with very high acuity needs, or families requiring constant, flawless oversight and privacy, alternatives with larger staffs and newer facilities may offer greater reassurance.
The strongest case for Hamilton Manor rests on its people and the concrete gains seen in rehabilitation. The pros, caring nursing staff, engaged aides, and a therapy team that explains plans and tracks progress, often offset the negatives by delivering tangible improvements and steady communication. Multiple families praise the social work presence and the responsiveness of office staff, and a recurring thread is that therapists, nurses, and aides treat residents with dignity and warmth. The dining experience and activity calendar also surface as meaningful positives, with residents noting enjoyment of meals, interaction during meals, and a range of programs that keep minds and bodies active. In essence, the core advantage is a reliable, resident-focused care culture that translates into real progress and daily comfort.
Nevertheless, inconsistencies in staffing and supervisory tone can dampen the otherwise favorable narrative. Some residents benefit from prompt call-light responses and cohesive team coordination; others report delays that leave a resident waiting or feeling overlooked. These competing experiences point to a real risk: when staff coverage is constrained, even excellent therapists and nurses cannot fully compensate for lapses in everyday attentiveness and supervision. The environment’s age and wear may contribute to a sense of tiredness in the physical plant, but they do not inherently diminish the quality of care when the team is operating at full strength. For families that require a steady, highly attentive daily rhythm and proactive oversight, this is a critical variable to verify before committing.
Safety, cleanliness, and physical surroundings emerge as the most inconsistent dimensions in the reviews. On the positive side, many families report a sense of safety, regular updates, and respectful interactions that reassure them about their loved ones’ wellbeing. On the negative side, there are accounts describing bugs in common areas, unkempt appearance, and sporadic cleanliness concerns that would alarm anyone prioritizing spotless, hospital-grade conditions. The facility’s age and occasional décor shortcomings reinforce the impression that this is a care-first environment rather than a luxury setting. The prudent approach is to conduct a thorough, timed tour with an eye toward housekeeping practices, maintenance responsiveness, and a candid discussion about staffing levels during peak hours. This is where transparent conversations with leadership can align expectations with the current reality.
The bottom line is practical and clear: Hamilton Manor delivers strong rehabilitation outcomes and consistently compassionate day-to-day care in a smaller, family-like setting. It excels for families seeking reliable therapy, steady nursing support, and a community where staff appear to genuinely enjoy their roles and form bonds with residents. It is a compelling option for post-acute recovery, ongoing assistance, and social engagement in a setting that prioritizes humane, personal care. However, potential residents should weigh the facility’s age and maintenance realities, the reported staffing variations, and the occasional cleanliness concerns against the care strengths. For those who can tolerate an occasional maintenance gap in exchange for proven rehab progress and heartfelt staff involvement, Hamilton Manor is a sensible, often excellent match. If higher levels of modernity, private space, and unbroken consistency across all shifts are non-negotiable, exploring alternatives with newer facilities and deeper staffing rosters is advisable. In any case, a detailed visit with questions about staffing patterns, meal quality, and daily routines will reveal how closely the reality aligns with the hopeful experiences shared by many families.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hamilton Manor Nursing Home in Rochester, NY is a premier assisted living community offering a variety of amenities and care services to enhance the quality of life for its residents. Nestled in a peaceful and scenic location, our community provides a comfortable and welcoming environment for seniors seeking assisted living options.
Our fully furnished apartments are designed with the comfort and convenience of our residents in mind. Each unit is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents have access to a small library where they can indulge in their love for reading or simply unwind with a good book.
We understand the importance of maintaining an active lifestyle, which is why we offer a range of activities and daily scheduled events. Residents have the opportunity to participate in resident-run activities as well as enjoy scheduled daily activities that cater to their interests. Our outdoor spaces provide ample opportunities for relaxation and enjoying nature.
At Hamilton Manor Nursing Home, we prioritize the health and well-being of our residents. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care services such as diabetes diet management, medication management, and meal preparation tailored to meet individual needs. Additionally, our mental wellness program ensures that residents receive the support they need to maintain optimal cognitive function.
Good dining is an essential part of our community experience. Our restaurant-style dining offers delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure that each resident receives appropriate nutrition while enjoying flavorsome dishes.
Conveniently located near various amenities, Hamilton Manor Nursing Home offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals – making it ideal for families residing within the area or visiting their loved ones.
At Hamilton Manor Nursing Home in Rochester, NY we strive to create an inclusive community where residents feel comfortable and supported while enjoying exceptional care and a vibrant social life.
This part of Rochester, New York offers a variety of amenities suitable for senior living. With several places of worship nearby, including the Greece Baptist Church and Hope Lutheran Church, individuals can easily maintain their religious practices. There are also numerous cafes and restaurants within close proximity, such as Oriens Cafe and Critic's On The Mall, providing convenient options for dining out or grabbing a quick bite to eat. In terms of healthcare, there are several pharmacies and physicians' offices in the area, including Unity Hospital and Greater Rochester Internal Medicine. Additionally, there are parks like Basil A. Marella Park and Ontario Beach Park for leisurely strolls or outdoor activities. Transportation options are readily available with Amtrak and Greater Rochester International Airport located within a short distance. Overall, this area offers a comfortable and convenient environment for seniors looking to settle down in Rochester.
Hamilton Manor Nursing Home is located at 1172 Long Pond Road, Rochester, NY 14626 in Monroe County, New York
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