Gardens at Town Center

Pros

• The community offers a beautiful environment with modern apartments that are full of sunlight, making it an attractive place to live.
• Residents appreciate the friendly and helpful staff, particularly praising individuals like Carrie Valone and Tina for their professionalism and support.
• Many residents enjoy the variety of activities available, which foster friendships and create a sense of community among the residents.
• The location is highly convenient, with nearby access to banks, grocery stores, restaurants, and recreational facilities.
• Overall satisfaction is reported by several residents who feel that their loved ones are thriving in the supportive atmosphere at Gardens at Town Center.

Cons

• The activities at Gardens at Town Center are dominated by cliques, leading to social isolation for some residents.
• Residents were not informed about additional cable and electricity charges until after signing the lease, resulting in unexpected financial burdens.
• Management failed to honor the contractually stated pricing, insisting on a higher amount instead.
• The community does not adequately maintain sidewalks during snow or manage grass cutting.
• Maintenance staff are only available Monday through Friday, leaving residents without support on weekends.
• One resident reported suffering from constant cigarette and marijuana smoke infiltrating their apartment despite it being a non-smoking property.
• Noise disturbances from neighbors and disruptive arguing have caused significant distress for some residents.
• There have been reports of multiple tenant deaths and unsettling activities in the building, contributing to a sense of fear among some residents.
• Concerns about bug infestations have been raised by several tenants living in the building.
• A resident expressed disappointment with the overall living conditions and felt that this was the worst place they had ever lived.

Review

Gardens at Town Center: A Mixed Experience in Senior Living

The Gardens at Town Center has become a significant topic of discussion among its residents, drawing both praise and criticism for various aspects of life within the community. For some, like one couple who narrowly escaped homelessness due to a last-minute opening, the facility represents a lifesaving refuge; they express deep gratitude for the opportunity it has provided them. However, contrasting sentiments echo throughout other reviews, particularly regarding community dynamics and management practices.

One recurring theme in the narratives shared by residents is the issue of social cliques during communal activities. Many individuals reported that various groups form tight-knit circles, often isolating themselves from newcomers or less engaged residents. This lack of inclusivity can create an atmosphere lacking in warmth or friendliness for those hoping to forge new friendships. In addition to this social concern, complaints surfaced about unexpected costs associated with cable and electricity bills that were not disclosed until after signing contracts, leading to frustration among residents over transparency issues.

Financial disputes have also been a significant source of contention. One resident noted discrepancies between the discussed rental price and what was ultimately billed by management. Despite having a signed agreement that detailed a specific amount, attempts to rectify this misunderstanding were met with resistance from management. The resident expressed dissatisfaction over being forced to pay more than originally agreed upon and sought restitution instead of rent credits—a request that highlights ongoing communication challenges within the administration.

Maintenance issues further compounded dissatisfaction among some residents. Complaints regarding inadequate upkeep were raised regularly—specifically about snow removal on sidewalks and delayed lawn care efforts during weekends when maintenance staff are unavailable. Such lapses in upkeep raise questions about the overall commitment to maintaining quality living conditions for seniors who may rely heavily on well-kept surroundings for safety and accessibility.

Conversely, positive experiences shine through amidst these criticisms. Several reviews testify to the strong sense of community fostered within Gardens at Town Center, especially as seniors recount their joy in participating in regular activities such as bingo nights, potluck dinners, and crafting events. The leadership within the community received accolades as well; Carrie Valone emerged as a standout figure whose professionalism and caring approach made considerable impacts on residents' experiences.

Specific examples underscore how different perspectives shape opinions about living at Gardens at Town Center. A 92-year-old resident thrived since relocating from a long-term previous residence; she expressed regret only at not moving sooner due to newfound friendships and engaging programming designed specifically for seniors. Similarly, relatives of current occupants report feelings of satisfaction with staff interactions while highlighting improvements made despite initial obstacles faced during the facility's establishment.

Amidst overall contentment expressed by many residents lies unease born from persistent issues surrounding management responsiveness and maintenance reliability—as evidenced by reports indicating difficulties managing tenant health concerns tied to secondhand smoke regulations purportedly violated by fellow inhabitants. Together with calls for improved accessibility features in shared spaces—particularly supportive installations like handicap buttons—the narrative weaves an intricate portrait of life within this senior living community.

In summary, while Gardens at Town Center provides some individuals with much-needed support and fosters an enriching environment filled with opportunities for engagement, widespread grievances reveal underlying layers related to transparency, management efficacy, social cohesion challenges amongst tenants—all vital factors worth considering before prospective residents commit themselves fully to calling Gardens their home.

This area of Rochester, New York, offers a convenient and diverse range of amenities for senior living. With several cafes nearby such as Tim Hortons and Oriens Cafe, you can enjoy a variety of dining options within a short distance. There are also pharmacies like Wegmans and CVS Pharmacy in close proximity for easy access to medications and healthcare products. Parks such as Basil A. Marella Park and Ontario Beach Park provide beautiful outdoor spaces for relaxation and recreation. Additionally, there are reputable physicians and hospitals like Unity Hospital and Strong Memorial Hospital nearby for comprehensive medical care. The availability of transportation options like Amtrak ensures easy access to travel opportunities. Overall, this area of Rochester combines convenience, healthcare accessibility, and recreational opportunities making it a desirable location for senior living.

Cafes

• Tim Hortons (0.4 miles)
• Oriens Cafe (1.9 miles)
• New Roots Coffee House (2.9 miles)
• Starbucks (7.6 miles)
• 1872 Cafe (7.6 miles)
• Java's Cafe (7.9 miles)
• Ugly Duck Coffee (8 miles)

Pharmacies

• Wegmans (0.4 miles)
• CVS Pharmacy (0.9 miles)
• Faris Pharmacy (1.3 miles)
• Wegmans (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Top's Markets (2.5 miles)
• Walgreens (2.5 miles)

Parks

• Basil A. Marella Park (1.3 miles)
• Ontario Beach Park (4.3 miles)
• Bristol Play Area (5.1 miles)
• Seneca Park (5.3 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (8.1 miles)

Restaurants

• Bill Gray's (1.3 miles)
• McDonald's (2.5 miles)
• Wendy's (2.9 miles)
• McDonald's (2.9 miles)
• Chick-Fil-A (3 miles)
• Blue Ridge Grill (3 miles)
• Brook House (3.1 miles)

Places of Worship

• Hope Lutheran Church (1.4 miles)
• St Lawrence Church (2.6 miles)
• Greece Baptist Church (2.7 miles)
• St John the Evangelist Religious Shop (6.9 miles)

Physicians

• Parkway Pediatrics & Adolescent Medicine (1.5 miles)
• Rochester Regional Health Laboratories (1.7 miles)
• Greater Rochester Internal Medicine (3 miles)
• Greece Dermatological Associates (3.8 miles)
• Unity Hospital (4.1 miles)
• WorkReady - Unity Hospital (4.2 miles)
• Westside Allergy Care (4.8 miles)

Hospitals

• Unity Perinatal Medicine (4.1 miles)
• Strong Memorial Hospital (8.2 miles)

Transportation

• Amtrak (7.4 miles)