Gardens at Town Center in Rochester, NY
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100 Greece Center Drive, Rochester, NY 14612
For more information about senior living options: (844) 490-3973
Gardens at Town Center offers an attractive option for those seeking affordable housing, particularly when compared to the average costs in Monroe County and the broader state of New York. For a one-bedroom unit, residents can enjoy a monthly rate of $772, which significantly undercuts both Monroe County's average of $2,907 and New York State's median of $4,307. Similarly, the two-bedroom units at Gardens at Town Center are priced at $927 - again, considerably lower than the county's average of $3,300 and the state's higher standard of $4,786. This notable price difference highlights Gardens at Town Center as a compelling choice for individuals and families looking for quality living without stretching their budgets too thin.
| Floor plans | Gardens at Town Center | Monroe County | New York |
|---|---|---|---|
| 1 Bedroom | $772 | $2,907 | $4,307 |
| 2 Bedrooms | $927 | $3,300 | $4,786 |
The community is warm and friendly. The exterior is nice. The staff and seniors are helpful and polite. Gardens at Town Center has saved residents from homelessness. The property offers daily and weekly activities, helping residents make friends. The community leader is awesome, professional, and caring. The on-site manager is highly regarded and the staff are friendly and helpful. The location is convenient, within walking distance to banks, groceries, the YMCA, and churches. The apartments are nice, modern, and filled with sunlight, with well-equipped amenities and spaces for activities. Residents feel a strong sense of family and community.
They note strong social cliques that make it hard for new residents to form friendships. They feel marginalized or rejected for being different. Refuse removal has been problematic, and winter maintenance leaves parking lots and sidewalks unsafe, often like an ice rink. There are frequent neighbor disputes and poor communication from staff about COVID outbreaks and bedbug problems. Management is accused of favoritism toward some residents over others. Rents have increased substantially each year, including a large jump for a small one-bedroom. Elevators frequently need repair, and cameras have been installed inside and around the building. Winters have seen burst pipes, flooding, and damage due to inadequate insulation. Frequent office staff turnover and long lease-renewal delays; eviction notices have been sent to residents who were current on rents. An elderly resident was hospitalized due to an erroneous eviction notice; another resident reportedly died by suicide in the building. They claim the property takes advantage of elderly residents by misrepresenting rent prices. The activities are dominated by cliques and social exclusion. Residents learned of cable and electricity charges after signing; paperwork took weeks, and rent increases were applied during the process. Sidewalk maintenance and groundskeeping are poor; maintenance is limited to weekdays. They would not recommend the community to others. The parking lot is dangerous, described as an ice rink. Walls are thin; late-night noise is common, and police are frequently called. There are reports of pest infestations among neighboring residents. They were told by management that the site is built on an Indian burial ground, with alleged paranormal activity.Gardens at Town Center in Rochester is best suited for seniors who need subsidized housing and still want a lively, socially connected life within a walkable, services-rich neighborhood. The campus-like layout houses newer apartments with in-unit hookups, plus a calendar of resident-led activities and accessible spaces that foster ongoing engagement. For families and residents who can tolerate annual rent adjustments and some management variability, this community can be a durable, independent-living option with real upside. The strongest draws are practical conveniences - close proximity to banks, a grocer, the YMCA, and other everyday resources - paired with an active, supportive atmosphere that can counter isolation for many residents. It is a place where daily routines become meaningful, and where neighborly bonds often form the backbone of livable aging-in-place.
However, this community is not universal in its appeal. Those relying on predictable monthly costs should be wary of recurring rent escalations and billing irregularities that have appeared in reviews. If consistent, transparent communication from management is non-negotiable, the documented staff turnover and occasional lease-processing missteps should give pause. Privacy concerns about cameras, and a sense that not all resident needs are treated equally, are legitimate considerations for households prioritizing a quiet, low-surveillance environment. For families sensitive to social dynamics, the reports of cliques and favoritism may undermine the sense of safety and inclusion. Finally, systemic maintenance and safety gaps - such as winter sidewalk conditions, aging elevator infrastructure, and past pipe issues - raise the baseline risk for seniors with mobility or safety concerns.
Despite these caveats, the positives can meaningfully offset many drawbacks for the right resident profile. The location's walkability and ease of access to everyday services reduce dependence on transport, while in-unit laundry hookups and refreshed apartment options simplify daily life. The activity center and a steady slate of events provide structure, purpose, and opportunities to connect, especially when staff leadership remains proactive. The community leader Carrie Valone stands out in reviews as professional and deeply involved, and the Sawyer Park adjacency offers outdoor space that can enhance quality of life. For households on a fixed budget, the subsidized housing framework, coupled with a culture of neighborly help and practical support, can outweigh episodic billing frictions when the environment remains warm and responsive.
Still, the negative experiences carry serious weight. Rent increases are not trivial, and billing disputes - whether about contract terms or delayed renewals - can fray trust and complicate finances. Safety and maintenance concerns have tangible consequences: icy sidewalks that threaten slips, maintenance windows limited to standard business days, and elevator downtime that disrupts routine for residents with mobility needs. Staff turnover translates into less reliable on-site guidance and slower resolution of concerns. Social tension - persistent cliques, frequent neighbor disputes, and at times a tense atmosphere at activities - can sap the sense of community that otherwise sustains residents. Reports of persistent smoking intrusion, thin walls, and disruptive noise deepen discomfort for many, coloring an otherwise hopeful picture with practical caution.
Overall, Gardens at Town Center presents a stark, real-world tradeoff. It can be a lifeline for seniors who need affordable housing, strong daily activities, and easy access to services, all within a community that treats independence as a workable goal. Yet for families prioritizing unwavering pricing integrity, consistently transparent governance, and a predictable safety-and-maintenance regime, the downsides may outweigh the benefits. The spectrum of resident experiences is wide - from heartfelt endorsements of long-tenured managers and real friendships to grave concerns about billing practices and administrative missteps. The prudent course is to map personal thresholds for these tensions against available alternatives, rather than assume a single, uniform outcome.
Before deciding, request a current, written rent schedule and a copy of the most recent lease with explicit language on utilities and any pass-throughs. Demand a transparent, itemized breakdown of charges and a firm commitment that stated pricing will be honored. Conduct a thorough walk-through focused on accessibility features, elevator reliability, and snow-removal effectiveness, and ask to review recent maintenance logs. Clarify the facility's privacy policy around cameras and who monitors them, and speak with several residents about day-to-day life, responsiveness, and the consistency of staffing. Explore the possibility of a trial period or staged move to judge fit without long-term exposure to risk. Finally, compare with nearby options that offer similar subsidies but potentially stronger governance and clearer, more stable billing practices.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Greater Rochester International (9 miles away) Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.The Gardens at Town Center in Rochester, NY is a well-equipped assisted living community that offers a range of amenities and convenient nearby facilities. Our residents can enjoy comfortable living with air-conditioned units and the convenience of full kitchen facilities. Additionally, our ground floor units and handicap accessibility make it easy for individuals with mobility challenges to navigate their surroundings.
We understand the importance of providing a nurturing environment that meets the spiritual needs of our residents. Therefore, we offer devotional services both on-site and off-site, allowing individuals to engage in meaningful religious activities. We also provide bath tubs and wheelchair accessible showers to ensure that personal care needs are met with ease.
At The Gardens at Town Center, we prioritize social interaction and engagement. Residents can gather in our indoor common areas or venture outside to explore our outdoor common areas, creating opportunities for connection and friendship within the community.
Our location offers added convenience with several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to various amenities and healthcare services without having to travel far.
In addition to offering a comfortable living environment, we also organize devotional activities both on-site and off-site so residents can continue practicing their faith. We also host holiday parties throughout the year to create joyful moments and foster a sense of community among our residents.
At The Gardens at Town Center, we strive to provide a supportive environment where individuals can thrive while enjoying the comforts of home.
This area of Rochester, New York, offers a convenient and diverse range of amenities for senior living. With several cafes nearby such as Tim Hortons and Oriens Cafe, you can enjoy a variety of dining options within a short distance. There are also pharmacies like Wegmans and CVS Pharmacy in close proximity for easy access to medications and healthcare products. Parks such as Basil A. Marella Park and Ontario Beach Park provide beautiful outdoor spaces for relaxation and recreation. Additionally, there are reputable physicians and hospitals like Unity Hospital and Strong Memorial Hospital nearby for comprehensive medical care. The availability of transportation options like Amtrak ensures easy access to travel opportunities. Overall, this area of Rochester combines convenience, healthcare accessibility, and recreational opportunities making it a desirable location for senior living.
Gardens at Town Center offers an attractive option for those seeking affordable housing, particularly when compared to the average costs in Monroe County and the broader state of New York. For a one-bedroom unit, residents can enjoy a monthly rate of $772, which significantly undercuts both Monroe County's average of $2,907 and New York State's median of $4,307. Similarly, the two-bedroom units at Gardens at Town Center are priced at $927 - again, considerably lower than the county's average of $3,300 and the state's higher standard of $4,786. This notable price difference highlights Gardens at Town Center as a compelling choice for individuals and families looking for quality living without stretching their budgets too thin.
Gardens at Town Center is located at 100 Greece Center Drive, Rochester, NY 14612 in Monroe County, New York
Yes, Gardens at Town Center allows both dogs and cats.
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