Latta Road Nursing Home West

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Latta Road Nursing Home West

Latta Road Nursing Home West

2100 Latta Road, Rochester, NY 14612

For more information about senior living options: (844) 490-3973

2.9 from 10 reviews
5 stars
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Skilled Nursing Facility

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    Overall Review of Latta Road Nursing Home West

    Pros

    • pro The skilled nurses take care of residents like family.
    • pro Latta Rd employees have shown so much love and kindness for each resident.
    • pro The facility feels like a home away from home.
    • pro The staff is wonderful.
    • pro The nurses treat everyone like family.
    • pro The nurses receive A+ ratings.
    • pro The staff there are kind and helpful for residents.

    Cons

    • pro The facility is run down and depressing, and staff are described as not caring.
    • pro It is strongly advised not to put loved ones there; the place is called disgraceful and worthy of shutdown.
    • pro The current owner has made staff feel disposable and prioritized profit over a humane working environment.
    • pro Management does not care about their skilled staff, creating a ripple effect that harms residents.
    • pro Pay is low and staff retention is difficult due to low wages, Covid, and difficult tenants.
    • pro Medicaid reimbursements are minimal, leaving the facility needing painting and updates.
    • pro The overall management is extremely poor.
    • pro There is a stark gap between praised nurses and criticized bosses, indicating a toxic managerial culture.

    Review

    The collection of reviews paints a facility that feels like two different places at once: a warm, caregiving haven for some residents and a source of deep frustration and concern for others. On one side, the stories center on compassionate nurses and aides who treat residents with genuine kindness, turning what could be a sterile environment into a homey, people-centered setting. On the other side, the same facility is described as run-down or poorly managed, with administration viewed as out of touch or profit-driven, leaving staff squeezed and families worried about the level of care.

    Several reviewers emphasize the daily humanity shown by the caregiving staff. They credit skilled nurses and aides with taking care of residents "like family," noting that the nursing team is loving, patient, and attentive. One reviewer singles out a remarkable aide as a standout, suggesting that without this individual, the overall positive impression would be far thinner. Phrases like "home away from home" and statements that residents are cared for with warmth reinforce the sense that, when the care team is at its best, the facility can be a beacon of comfort and reassuring routine for residents and their families. Entertainment and personal touches, such as programs led by people like Betty, are highlighted as meaningful aspects of the residents' daily lives, contributing to a sense of normalcy and joy.

    Yet, other reviewers pivot away from the residents' day-to-day experiences to critique the environment created by management and ownership. The same Latta Road facility is described as "awful," "run down," and "depressing" by some, with a tone that suggests neglect and disengagement at the administrative level. The ownership is singled out in several comments: the current owner, Hurlbutt, is accused of making staff feel disposable and prioritizing profit over creating a nurturing workplace. In these accounts, morale among the caregivers is eroded by management practices that seem more focused on financial considerations than on supporting the people who work there and, by extension, the residents they care for. The contrast is stark: nurses receive praise for their care, while leadership receives harsh criticism, with one reviewer even noting that "the staff get an A+ while their bosses get a F."

    There are personal, narrative threads within the reviews that underscore a broader tension between care quality and administrative constraints. A reviewer recounts a long-term stay for a mother-in-law, noting five to six years of residence until her death in March 2017, and describing the staff as wonderful with no complaints, alongside positive memories of entertainment and the presence of a familiar staff member named Betty. That singular, long-term experience stands out as a strong counterexample to the more negative portrayals, illustrating that the facility can deliver meaningful, positive experiences when the caregiving team is cohesive and supported.

    Another recurring theme is the financial reality that many families and staff confront. Almost all reviewers acknowledge that pay for nurses and aides tends to be low, complicating recruitment and retention. The state's Medicaid reimbursements are described as minimal, creating a pressure point for the facility: "the facility needs painting and some updating, but most of the people are on Medicaid which barely pays the staff." This economic strain is presented as a contributing factor to high turnover and staffing challenges, which, in turn, can affect consistency of care and the overall atmosphere in the facility. Yet, even within this context, reviewers affirm that the current staff who remain are kind and helpful, suggesting that the problem is with funding and management more than with the individual caregivers.

    A separate, succinct verdict sums up the overall sentiment: "Extremely poor management." This line echoes across several reviews, underscoring a fear that without strong leadership and a clear, resident-centered strategy from the top, the positive elements - the compassionate nurses, the daily routines that feel like family life, the moments of joy and entertainment - risk being undermined by administrative decisions and financial constraints. Taken together, the reviews present a nuanced picture: a facility with real, tangible strengths in its caregiving staff and resident-centered moments, but with serious concerns about management philosophy, ownership priorities, and funding structures that influence the lived experience of residents and staff alike.

    For families considering placement, the message is nuanced and practical. If your loved one is fortunate to be cared for by a cohesive, compassionate nursing team, the environment can feel like a true home - a place where residents are treated with warmth, dignity, and personal attention. However, the facility's leadership and financial framework appear to be critical levers that will determine consistency, morale, and the long-term viability of the high-quality caregiving that residents and families celebrate in these reviews. In short, the facility holds significant promise when the care team is thriving and supported, but it also carries substantial risk when management practices undercut staff morale and resource allocation. If you are evaluating it for a loved one, it would be wise to probe current leadership dynamics, staffing stability, and ongoing maintenance efforts, alongside direct conversations with the caregiving staff about their working conditions and what supports are in place to ensure consistent, person-centered care.

    Features

    Housing

    • 40 resident community capacity 40 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greater Rochester International (10 miles away) Greater Rochester International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Latta Road Nursing Home West in Rochester, NY is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. The community prides itself on providing a comfortable and homely environment for individuals looking for assistance with their daily living activities.

    Residents at Latta Road Nursing Home West can enjoy the convenience of having cable or satellite TV in their fully furnished rooms. The dining room provides a delightful space for residents to enjoy their meals, which are prepared and served by attentive staff members. In addition, there is a restaurant-style dining option available for those who prefer more variety in their meals. A small library is available for leisurely reading, while Wi-Fi/high-speed internet keeps residents connected with friends and family.

    The staff at Latta Road Nursing Home West are always ready to provide 24-hour supervision and assistance with activities of daily living such as bathing and dressing. They also offer support with transfers to ensure safety and mobility. Medication management services are provided to ensure that residents adhere to their prescribed medication regimen.

    The community places great importance on mental wellness and offers a dedicated program to help residents maintain cognitive functioning and emotional well-being. This includes engaging activities led by both staff members and residents themselves.

    Latta Road Nursing Home West boasts a prime location near various amenities in Rochester. With three cafes, four parks, 14 pharmacies, six physicians, 18 restaurants, three places of worship, and one hospital nearby, residents have easy access to all they need.

    Overall, Latta Road Nursing Home West provides a warm and welcoming environment for seniors seeking assisted living services. With its array of amenities, quality care services, convenient location, and dedication to mental wellness, this community ensures that each resident's needs are met with compassion and excellence.

    Nearby Places of Interest

    This part of Rochester, New York offers a variety of amenities and services that can cater to the needs of seniors looking for a comfortable and convenient living environment. With multiple restaurants including Bill Gray's and Abbott's Frozen Custard nearby, seniors can enjoy a variety of dining options without having to travel far. Additionally, there are several pharmacies such as Faris Pharmacy and CVS Pharmacy in close proximity, making it easy for seniors to access necessary medications. The area also boasts several healthcare facilities including Parkway Pediatrics & Adolescent Medicine and Unity Hospital, ensuring that residents have access to quality medical care. For recreational activities, the numerous parks like Basil A. Marella Park and Ontario Beach Park offer opportunities for outdoor leisure. Overall, this neighborhood provides a well-rounded environment for seniors seeking a peaceful and fulfilling lifestyle in Rochester.

    Restaurants

    • Bill Gray's (0.2 miles)
    • McDonald's (1.7 miles)
    • Abbott's Frozen Custard (3 miles)
    • Pelican's Nest Restaurant (3 miles)
    • Bill Gray's (3.1 miles)
    • O'Loughlin's Silk Restaurant (3.3 miles)
    • Chick-Fil-A (3.4 miles)

    Pharmacies

    • Faris Pharmacy (0.2 miles)
    • Wegmans (1.6 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.1 miles)
    • Wegmans (2.1 miles)
    • Walgreens (2.3 miles)
    • Top's Markets (2.3 miles)

    Physicians

    • Parkway Pediatrics & Adolescent Medicine (0.3 miles)
    • Rochester Regional Health Laboratories (0.6 miles)
    • Greater Rochester Internal Medicine (2.9 miles)
    • Greece Dermatological Associates (4.2 miles)
    • Unity Hospital (4.8 miles)
    • WorkReady - Unity Hospital (4.9 miles)
    • Westside Allergy Care (5.3 miles)

    Parks

    • Basil A. Marella Park (1.3 miles)
    • Ontario Beach Park (3.1 miles)
    • Bristol Play Area (4.3 miles)
    • Seneca Park (4.9 miles)
    • Martin Luther King Jr Memorial Park at Manhattan Square (7.8 miles)
    • Durand Eastman Beach (7.9 miles)

    Cafes

    • Tim Hortons (1.4 miles)
    • Oriens Cafe (2.7 miles)
    • New Roots Coffee House (3.5 miles)
    • Starbucks (6.7 miles)
    • 1872 Cafe (7.5 miles)
    • Java's Cafe (7.6 miles)
    • Ugly Duck Coffee (7.7 miles)

    Places of Worship

    • Hope Lutheran Church (2.2 miles)
    • Greece Baptist Church (3.3 miles)
    • St Lawrence Church (3.8 miles)

    Hospitals

    • Unity Perinatal Medicine (4.7 miles)
    • Strong Memorial Hospital (7.8 miles)

    Transportation

    • Amtrak (7.1 miles)

    Frequently Asked Questions

    Where is Latta Road Nursing Home West?

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