Latta Road Nursing Home West in Rochester, NY
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2100 Latta Road, Rochester, NY 14612
For more information about senior living options: (844) 490-3973
The facility provides great care for residents. The skilled nurses take care of loved ones like family. It feels like a home away from home. There is at least one aide who is wonderful. The staff are kind and helpful to residents. The nurses treat everyone like family. Residents enjoyed the entertainment along with Betty.
The facility is run down and depressing, with staff that does not care. It is strongly advised not to put a loved one here. The owner has made staff feel less comfortable and more disposable, signaling that profits take precedence over the working environment. Management does not care about their highly skilled staff, and care suffers as a result. Pay is low and staff retention is difficult due to low pay, COVID, and difficult tenants. Medicaid payments are minimal, leaving the facility needing painting and updating. There is extremely poor management.Latta Road Nursing Home West in Rochester is best suited for families that prioritize intimate, hands-on caregiving and a home-like feel at the bedside, even if the facility itself shows its age. The strongest argument for this community is the frontline care: nurses and aides who, in several accounts, treat residents with genuine warmth and familiarity, delivering regular meals and daily attention that can feel like family care. This is a place where the(personal) connection between staff and residents can still stand out, particularly when the resident’s top priority is daily companionship, consistent attention in the hours they need it most, and a sense of being known by name. If those day-to-day interactions matter more than pristine walls or gleaming common spaces, Latta Road Nursing Home West can deliver meaningful value.
That said, this is not the right pick for families seeking a facility with uniformly polished upkeep, a seamless administrative culture, and a consistently high level of organizational oversight. Alternatives are worth considering for anyone who needs a facility with stable leadership, predictable staffing, and a built environment that has been modernized or refreshed. A number of reviews raise concerns about management’s attitude toward staff and about the physical condition of the building. If a resident’s family expects a facility that prioritizes structured programming, proactive maintenance, and transparent, resident-centered governance, Latta Road Nursing Home West may fall short relative to those expectations.
The core appeal, nursing care that can feel like a family comes first, often offsets several clear drawbacks, but only to a degree. When the care team is described as caring, devoted, and willing to go the extra mile, that warmth can smooth over other tensions and make daily life more bearable, especially for residents who don’t require intensive medical interventions. However, the main cons are hard to ignore: a facility that some describe as run-down and depressing, with management that appears disengaged or focused on factors other than frontline morale. The tension between appreciated bedside care and reported administrative indifference creates a mixed picture: the people who matter most to residents, the nurses and aides, are seen as excellent, while the leadership environment leaves families worried about consistency, responsiveness, and long‑term stability.
For families evaluating options, practical steps matter more than glossy marketing. During visits, prioritize direct observation of staff interactions with residents, check the cadence of care and response times, and ask about staff-to-resident ratios and turnover. Request candid input from multiple staff members about daily operations, maintenance responsiveness, and how decisions are made. Inquire about room conditions, housekeeping, dining quality, and activity programming to gauge whether the “home-like” vibe survives day-to-day operations. Probe the leadership and ownership story: what changes have occurred, how they affect staff retention, and what concrete plans exist to modernize or improve the environment without sacrificing caregiving quality.
Cost dynamics intersect with care quality in meaningful ways at this community. Several reviewers note that Medicaid payments can be minimal, contributing to low staffing stability and limited investments in painting and updating. The result can be a cycle where the warmth of direct care is real, yet the physical plant and overall administrative responsiveness lag behind expectations. Families should obtain a clear, written understanding of what is included in the daily rate, what level of personal care is guaranteed, and how cost of living adjustments, private-pay options, and potential forthcoming renovations are handled. If budgeting hinges on scaled funding, this facility may feel precarious; if a family can secure sustainable funding, the care relationship with frontline staff can still be a compelling factor.
In the end, Latta Road Nursing Home West is a viable choice for families who value the human touch of frontline caregivers and who can tolerate a less-polished environment and some administrative uncertainty. For those who require a consistently well-run facility with a modern footprint, strong leadership, and predictable staffing, alternatives should be pursued. Prospective residents and their families should prioritize tours that surface day-to-day life beyond the smile on a nurse’s face: watch for maintenance responsiveness, talk to several staff members about morale, and confirm a practical plan for ongoing improvements. With clear expectations and careful vetting, the right fit will hinge on whether the resident’s daily experience leans more toward heartfelt caregiving or toward programmatic stability and polish.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Latta Road Nursing Home West in Rochester, NY is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. The community prides itself on providing a comfortable and homely environment for individuals looking for assistance with their daily living activities.
Residents at Latta Road Nursing Home West can enjoy the convenience of having cable or satellite TV in their fully furnished rooms. The dining room provides a delightful space for residents to enjoy their meals, which are prepared and served by attentive staff members. In addition, there is a restaurant-style dining option available for those who prefer more variety in their meals. A small library is available for leisurely reading, while Wi-Fi/high-speed internet keeps residents connected with friends and family.
The staff at Latta Road Nursing Home West are always ready to provide 24-hour supervision and assistance with activities of daily living such as bathing and dressing. They also offer support with transfers to ensure safety and mobility. Medication management services are provided to ensure that residents adhere to their prescribed medication regimen.
The community places great importance on mental wellness and offers a dedicated program to help residents maintain cognitive functioning and emotional well-being. This includes engaging activities led by both staff members and residents themselves.
Latta Road Nursing Home West boasts a prime location near various amenities in Rochester. With three cafes, four parks, 14 pharmacies, six physicians, 18 restaurants, three places of worship, and one hospital nearby, residents have easy access to all they need.
Overall, Latta Road Nursing Home West provides a warm and welcoming environment for seniors seeking assisted living services. With its array of amenities, quality care services, convenient location, and dedication to mental wellness, this community ensures that each resident's needs are met with compassion and excellence.
This part of Rochester, New York offers a variety of amenities and services that can cater to the needs of seniors looking for a comfortable and convenient living environment. With multiple restaurants including Bill Gray's and Abbott's Frozen Custard nearby, seniors can enjoy a variety of dining options without having to travel far. Additionally, there are several pharmacies such as Faris Pharmacy and CVS Pharmacy in close proximity, making it easy for seniors to access necessary medications. The area also boasts several healthcare facilities including Parkway Pediatrics & Adolescent Medicine and Unity Hospital, ensuring that residents have access to quality medical care. For recreational activities, the numerous parks like Basil A. Marella Park and Ontario Beach Park offer opportunities for outdoor leisure. Overall, this neighborhood provides a well-rounded environment for seniors seeking a peaceful and fulfilling lifestyle in Rochester.
Latta Road Nursing Home West is located at 2100 Latta Road, Rochester, NY 14612 in Monroe County, New York
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