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3.1 from 44 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
2
1 stars
18
Overall Review of Edna Tina Wilson Living Center
common18 reviews mention this
Care teams described as kind
Many residents and families describe staff as friendly, accommodating, and caring.
Across multiple reviews, people mention welcoming, compassionate caregivers and a team that feels responsive to family members. Several comments specifically highlight nurses, aides, and front-desk or support staff as part of the overall care experience, including during rehab stays. A few reviews disagree sharply, describing neglect and communication breakdowns, so experiences appear mixed depending on the unit and situation.
common6 reviews mention this
Activities and programs keep residents involved
Residents get a range of scheduled activities and social programs.
Residents and families mention seniors staying busy with activities designed for their interests and daily routines. Reviews also describe both group programs like bingo and broader recreation programming with variety. The communityâs activity approach is supported by the fact that it offers community-sponsored activities, fitness programs, and planned day trips in its resident programming.
common5 reviews mention this
Clean, well-kept environment gets praise
Several reviews mention a clean, well-maintained facility.
Some reviewers describe a clean and cheerful environment, including comments about cleanliness even at different times of day. There are also mentions of maintenance and cleaning staff contributing to the overall feel of the building. A smaller set of reviews express the opposite, citing cleanliness problems in common areas and dining spaces.
caveat8 reviews mention this
Call response and care timing concerns
Some residents and families report delayed help and poor follow-through on basic care.
A recurring complaint is that call lights or requests for assistance were ignored or took a long time to be addressed. Several reviews describe residents left in wet clothing or diapers for extended periods and problems with toileting or hydration support. Others also mention issues coordinating care and following doctorsâ or care-plan instructions, which residents say can affect day-to-day comfort and wellbeing.
common3 reviews mention this
Dining is supported, with mixed impressions
The community offers restaurant-style dining, and reviews vary on the experience.
At least a few families mention the food service positively, including praise for food quality and support from food-service staff. The community also provides restaurant-style dining as part of daily life, along with meal preparation and service. At the same time, some negative reviews describe problems with the eating area and how residents are handled during meals.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Rochester International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Rochester Regional Health Laboratories (0.2 miles)
Parkway Pediatrics & Adolescent Medicine (0.5 miles)
Greater Rochester Internal Medicine (3.5 miles)
Greece Dermatological Associates (4.9 miles)
Unity Hospital (5.5 miles)
WorkReady - Unity Hospital (5.6 miles)
East Ridge Family Medicine (5.9 miles)
Restaurants
Bill Gray's (0.9 miles)
McDonald's (2 miles)
Abbott's Frozen Custard (2.7 miles)
Pelican's Nest Restaurant (2.8 miles)
Bill Gray's (2.9 miles)
O'Loughlin's Silk Restaurant (3.1 miles)
TC Hooligans (4.1 miles)
Pharmacies
Faris Pharmacy (0.9 miles)
Wegmans (2.2 miles)
CVS Pharmacy (2.5 miles)
CVS Pharmacy (2.7 miles)
Wegmans (2.8 miles)
Walgreens (3 miles)
Top's Markets (3 miles)
Cafes
Tim Hortons (1.9 miles)
Oriens Cafe (3.4 miles)
New Roots Coffee House (4.3 miles)
Starbucks (6.8 miles)
1872 Cafe (8.1 miles)
Java's Cafe (8.1 miles)
Ugly Duck Coffee (8.2 miles)
Parks
Basil A. Marella Park (2 miles)
Ontario Beach Park (2.8 miles)
Bristol Play Area (4.5 miles)
Seneca Park (5.3 miles)
Durand Eastman Beach (8.3 miles)
Martin Luther King Jr Memorial Park at Manhattan Square (8.3 miles)
Edna Tina Wilson Living Center on seniors.fyi includes 8 photos including images showing interior, television, decor, living room, seating area, open space, lighting fixtures, garden, and more.
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