Edna Tina Wilson Living Center in Rochester, NY
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700 Island Cottage Road, Rochester, NY 14612
For more information about senior living options: (844) 490-3973
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Edna Tina Wilson is a warm and welcoming place. The staff are always friendly and take great care of residents promptly. The staff strive to keep families informed and up to date with residents' care. Edna Tina Wilson is one of the best facilities, with kind, caring, and helpful staff. The environmental staff keeps the facility clean and fresh. The facility is very clean and modernized, with a friendly and warm feeling; staff care and treat residents like family. The recreation team is great, with top-notch programs and something for everyone. The employees truly care about the residents. Nurses and aides work hard to care for residents' needs. Management works hard to meet each resident's needs.
The facility is poorly run and residents are not cared for as they should be. Staff frequently arrive late or call in, with no accountability from management. Residents are left soaked in soiled briefs and not changed properly. Some residents are kept in bed for days because staff won't help them up. There is constant miscommunication among management, nursing, and therapy about isolation precautions and resident statuses. The facility does not enforce basic privacy rules, violating HIPAA. Management and social work do not support staff dealing with inappropriate or aggressive family members and residents. The facility tolerates incompetence and neglect and should be shut down.Edna Tina Wilson Living Center is best suited for seniors who want a warm, socially active environment where staff appear genuinely engaged and resident life flourishes. It serves as a strong choice for families that can stay involved and monitor care, appreciating a community with regular programs, friendly interactions, and a welcoming, home-like atmosphere. For residents with complex medical needs or families who demand relentless, consistently flawless clinical oversight, alternatives with stricter performance and accountability standards should be considered.
On the plus side, the community earns points for a lively, people-centric vibe. Reviewers repeatedly describe a safe, friendly setting with abundant activities, a recreation team that keeps programming diverse, and staff who are attentive and caring in day-to-day interactions. Cleanliness and a modern, inviting environment also show up as consistent strengths, along with efforts to keep families informed about care. When the environment works as advertised, Edna Tina Wilson nails the sense that residents are part of a real, affectionate extended family, which can make a meaningful difference for those who value connection and engagement.
Yet the gospel of this home is undermined by persistent, grave concerns about management and consistency of care. A sizable portion of reviews allege chronic staffing shortcomings, lax supervision, and unreliable responses to call bells. Residents are described as left in wet clothing, not changed promptly, and not assisted in a timely manner - issues that strike at core safety and dignity. Communication gaps between nursing, therapy, and administration, along with allegations of misdocumentation and uneven enforcement of policies, create a pattern that erodes confidence in day-to-day reliability. Several families report experiences that escalated to medical emergencies and even severe outcomes, underscoring that neglect is a live risk in this setting.
The tension between strong social programming and weak care governance is where a clear verdict emerges. The compelling advantages of a vibrant activity calendar, a visible care staff that appears dedicated, and a homey atmosphere can soften the blow of imperfect operations - yet they do not fully offset the most serious drawbacks. When residents require reliable, timely assistance or when complex medical needs demand meticulous oversight, the inconsistencies described by multiple families outweigh the appeal of d?cor, meals, or activity options. In short, the pros create a livable, engaging baseline, but the cons threaten safety and predictability, especially for vulnerable populations.
For families weighing options, several practical tests can illuminate the best path. Tour with a specific checklist: observe call-light response times over a shift, confirm that staff consistently assist with hygiene and movement, and review how meals are served and documented. Request current incident and escalation protocols, question how rounding is scheduled across shifts, and verify that social work and care planning are aligned and timely. Speak with current residents and families about communication routines, and ask for recent audit or quality assurance outcomes. If possible, review objective metrics such as staff-to-resident ratios, rehab-to-nurse coverage, and infection-control practices beyond surface appearances.
Ultimately, the recommendation is pragmatic and clear. Edna Tina Wilson Living Center can deliver a warm, connected living experience with rich activity life for residents who can tolerate variability in care quality and who value engagement and family involvement. For those whose priority is unwavering clinical reliability, rapid response to needs, and consistently documented, high-standard care, exploring other Rochester-area options with stronger track records in safety and accountability is prudent. The decision should hinge on how heavily families weight social vitality and community warmth versus the non-negotiables of dependable care and transparent, responsive management.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Edna Tina Wilson Living Center in Rochester, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can receive haircuts, styling, and other grooming services. Each apartment is fully furnished and equipped with cable or satellite TV for entertainment.
Transportation needs are conveniently taken care of with the community-operated transportation service, which provides transportation for non-medical purposes as well as to doctors' appointments. A computer center is available for residents to stay connected with family and friends, while Wi-Fi/high-speed internet ensures easy access to online resources.
Residents can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining and accommodates special dietary restrictions. For those who prefer cooking their own meals, each apartment comes with a kitchenette. Housekeeping services ensure that residents have clean and tidy living spaces.
A variety of recreational facilities are offered at the Edna Tina Wilson Living Center. The fitness room allows residents to maintain an active lifestyle, while the gaming room provides opportunities for socializing and friendly competition. Outdoor spaces include gardens where residents can relax amidst nature.
The center also provides various care services to assist residents in their daily activities. 24-hour call systems and supervision provide peace of mind knowing that help is always available when needed. Assistance with bathing, dressing, transfers, and other activities of daily living is readily provided by trained staff. Medication management ensures that residents take their medications on time.
Maintaining mental wellness is important at the Edna Tina Wilson Living Center, which offers a mental wellness program tailored to meet each resident's needs. Special dietary restrictions such as diabetes diets are accommodated, ensuring that residents receive appropriate nutrition.
Residents can participate in an array of activities and events organized by the community or run by fellow residents themselves. Fitness programs keep residents active, planned day trips provide opportunities for exploration and fun, while scheduled daily activities keep residents engaged and entertained. Concierge services are available to assist with any additional needs or requests.
The Edna Tina Wilson Living Center is conveniently located near three cafes, parks, pharmacies, physicians, restaurants, and places of worship, providing easy access to a variety of amenities and services in the local area. With its numerous amenities, comprehensive care services, and a bustling community life, this assisted living community offers a comfortable and fulfilling lifestyle for its residents.
Edna Tina Wilson Living Center is located at 700 Island Cottage Road, Rochester, NY 14612 in Monroe County, New York
Edna Tina Wilson Living Center on seniors.fyi includes 8 photos including images showing interior, television, decor, living room, seating area, open space, lighting fixtures, garden, and more.
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Interior
Decor
Living Room
Building
Dining
Garden
Artwork
Seating Area
