Dunn Tower I Apartments

Pros

• The place is good.
• The place is awesome.
• The office staff are A++.
• The building and grounds are clean.
• Maintenance fixes anything that breaks promptly.
• There are get-togethers and holiday parties.
• There are awesome people and apartment rentals for the elderly.
• The staff are friendly, the office is helpful, and the property is quiet and safe.

Cons

• Dunn Tower is a terrible place.
• There was no help for any information.
• The staff member was very nasty and unprofessional.
• The place is not nice due to unkindness to the elderly.
• The policy prohibited a 2-bedroom for an elderly grandmother living alone.
• The management speaks to people in a way that leaves a lot to be desired; the reviewer would never recommend the place.

Review

The place in question has long sat at the center of a lively, sometimes contentious, community conversation. One longtime resident notes that the former manager, David Ekcron, was a fixture who has since passed away, and that his absence has left a void in the day-to-day rhythm of life there. Despite the loss, the reviewer still paints the setting as a good place overall, a place they've come to know and appreciate over years of living in the building.

People who live there consistently point to the physical upkeep as a major strength. The building and grounds are described as clean and well cared for, with not even a hint of a nasty smell ever lingering. Repairs are mentioned as happening promptly - whether something breaks or needs attention, it's addressed quickly or as soon as possible. This attention to maintenance helps create a sense of steadiness and reliability that many residents value, especially after six or seven years of residency in the same community. The setting seems to offer a calm, orderly atmosphere that many find reassuring.

Beyond the walls of the apartment itself, there is a clear sense of community life that some residents wholeheartedly celebrate. There are get-togethers and holiday parties, opportunities to connect with neighbors, and even activities that readers may enjoy or participate in. The atmosphere is described as quiet, safe, and sociable in the eyes of those who are pleased with it, and the office staff are frequently singled out as being excellent - A-plus in the eyes of at least one resident. For those who want a sense of belonging and a regular cadence of events, this place appears to deliver well.

Not every experience, however, is positive, and several reviews recount frustrating or disheartening interactions that left a sour impression. One reviewer brands the place as terrible, conveying a strong sense of frustration with the lack of helpful information when contacting the office. The same account highlights an encounter with a staff member who was described as nasty and unprofessional, particularly when questioned about housing options for an elderly relative. The resident explains that their grandmother wanted a non-smoking unit and a two-bedroom to accommodate crafts, a home office, and a guest room. In their view, the staff member's stance - that a two-bedroom was not available for just one elderly occupant - felt unkind and dismissive, leading the family to seek a different senior living option that could better meet their needs, including a community fitness room and activities in Greece.

A separate, strongly negative voice accuses Dunn Tower of being horrible and notes that management's communication and treatment of residents leave much to be desired. This reviewer explicitly states they would never recommend the place, underscoring a sense that the leadership and the way information is conveyed can seriously undermine the lived experience. The weight of these criticisms suggests that for some residents, the management style and customer service do not align with the level of care and consideration they expect.

Amid the mixed reviews, there is also a contrasting, emphatic positivity that some residents reserve for the same place. A bold statement proclaims "AWESOME PEOPLE & APARTMENT RENTALS FOR THE ELDERLY!!!" to underscore a belief that there are bright spots, strong advocates, and genuinely nice people in the building. In particular, a note about Lisa - the office staff member described as helpful as one could hope - paints a picture of a supportive, friendly, and responsive team member who contributes to an overall sense of safety, quiet, and well-maintained facilities. This account emphasizes that, when the right people are in place and the interactions feel respectful, the experience can be highly favorable.

Taken together, the collection of reviews reveals a complex, two-sided view of life at this property. For some residents, the building provides a well-kept environment with dependable maintenance, a community feel, and substantive social programming that enhances daily life. For others, experiences with staff and management - especially around questions of policies, elder care, and respectful communication - can dramatically color their satisfaction, sometimes resulting in strong dissatisfaction and the sense that improvements are needed. The strongest takeaway is that people's feelings about this place are highly contextual, shaped by individual interactions, the specific staff on duty, and how well the management team aligns with residents' expectations of kindness, responsiveness, and reasonable policy application.

If you're considering this living option, it seems wise to weigh both sides of the ledger: you'll likely find a clean, orderly environment with active community opportunities and diligent maintenance, particularly if you encounter the right staff on the right day. At the same time, be prepared for variability in how policies are communicated and enforced, and for the possibility of encountering staff interactions that are less than ideal. In short, life here can be wonderfully positive for some, while for others it may require navigating concerns about management and customer service.

This area of Rochester, New York is a convenient and diverse neighborhood that offers a range of amenities suitable for senior living. With multiple pharmacies including Walgreens, CVS, and Wegmans in close proximity, residents have easy access to their medication needs. There are also various restaurants such as McDonald's, Hunan Garden, and Burger King nearby for dining options. For medical care, there are reputable physicians like Canalside Family Medicine and Rochester Gynecologic Associates, as well as hospitals like Unity Hospital and Strong Memorial Hospital within a short distance. Additionally, the area boasts cafes like Starbucks and New Roots Coffee House for socializing with friends or family. Transportation options include the Greater Rochester International Airport and Amtrak station for ease of travel. Surrounding parks like Seneca Park and Highland Park provide opportunities for outdoor recreation and relaxation. Places of worship such as Greece Baptist Church offer spiritual support within the community. Overall, this neighborhood provides a blend of convenience, healthcare services, dining options, transportation accessibility, recreational opportunities, and religious support that seniors may find appealing for their retirement years.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Wegmans (0.6 miles)
• Park Ridge Apothecary (1.6 miles)
• Pharmacy - Unity Hospital (1.7 miles)
• Target Pharmacy (2.3 miles)
• Walgreens (2.6 miles)

Restaurants

• McDonald's (0.4 miles)
• Hunan Garden (0.7 miles)
• Burger King (1.3 miles)
• Wendy's (1.5 miles)
• Critic's On The Mall (2.5 miles)
• McDonald's (2.7 miles)
• McDonald's (2.7 miles)

Physicians

• Canalside Family Medicine (0.8 miles)
• University of Rochester Orthopedics and Rehabilitation (0.8 miles)
• Westside Allergy Care (0.9 miles)
• Rochester Gynecologic Associates (1.4 miles)
• WorkReady - Unity Hospital (1.6 miles)
• Unity Hospital (1.7 miles)
• Greece Dermatological Associates (2 miles)

Hospitals

• Unity Perinatal Medicine (1.7 miles)
• University Of Rochester Medical Center Surg/Path Lab (4.8 miles)
• Neuro ICU 8-1200 (4.9 miles)
• SMH Nicu (4.9 miles)
• Strong Memorial Hospital - Cardiology (4.9 miles)
• James P Wilmot Cancer Center (5 miles)
• Highland Hospital (5.1 miles)

Cafes

• Starbucks (2.6 miles)
• New Roots Coffee House (2.7 miles)
• Tim Hortons (2.8 miles)
• Oriens Cafe (3.7 miles)
• 1872 Cafe (3.9 miles)
• Java's Cafe (4.9 miles)
• Ugly Duck Coffee (5.1 miles)

Places of Worship

• Greece Baptist Church (2.9 miles)
• Hope Lutheran Church (4.2 miles)
• St Lawrence Church (4.3 miles)

Transportation

• Greater Rochester International Airport (ROC) (3.3 miles)
• CSX Tracks (3.4 miles)
• Amtrak (4.5 miles)

Parks

• Seneca Park (4.4 miles)
• Genesee Valley Park (4.6 miles)
• Basil A. Marella Park (4.9 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (4.9 miles)
• Highland Park (5.2 miles)