Cedars Senior Living Community

Pros

• Kelly, the manager, goes above and beyond.
• Sarah is also great.
• The place is wonderful.
• The staff is great and very attentive.
• Neighbors are wonderful and friendly.
• There is so much to do and it keeps residents busy.
• The place is nice for seniors.
• Beautiful senior housing - clean and very quiet.
• It is a beautiful and affordable place for seniors.
• The facility is beautiful, clean, and quiet.

Cons

• The manager is hardly ever available and isn't very efficient for residents.
• The management is very unprofessional, and Kelly never answers the phone.
• The phone system has constant problems, making it frustrating to reach loved ones.
• Maintenance issues are frequent and take too long to fix (e.g., a knocking freezer, leaking faucet).
• The winter parking lot is terrible, with ice around cars and no hand-salting.
• There is no generator and power goes out quite frequently.
• The facility is described as unwelcoming at times, with residents feeling rude or treated poorly by others.
• Private washers/dryers are not available in the units.

Review

Cedars emerges in these accounts as a community with real warmth and real flaws, a place that many residents and families admire for its beauty, quiet, and affordability, but where the experience can swing dramatically depending on how well the management team responds to needs and how consistently operations are run.

On the positive side, several reviewers highlight a compassionate, attentive staff and a welcoming atmosphere. Kelly, in particular, is repeatedly praised for going "above and beyond" and for demonstrating compassion, understanding, and patience. Neighbors are described as friendly, and the overall environment is portrayed as one where there is "so much to do" and plenty of activities to keep residents busy. A number of people emphasize that Cedars is a beautiful and clean place that feels comfortable and safe. For families and residents, the place can feel like a believable and comforting home, with comments calling it a "wonderful" option for seniors that offers a sense of community, quiet, and accessibility. Even some who have had concerns about other aspects still recognize the beauty and value in the setting, noting that it's a place that families are glad exists.

Another thread in the feedback centers on staff who are perceived as dedicated and responsive in specific moments. Kelly and Andy appear as standout examples of staff who make an effort to make residents feel at home, sometimes extending beyond what might be expected, especially during challenging times like the pandemic. In these voices, Cedars is a place where residents feel cared for by people who are willing to go the extra mile. For some families, this makes a measurable difference in the daily experience, contributing to a sense that the facility is truly a home rather than just a building.

Yet the reviews also contain strong cautions about management accessibility and overall responsiveness. A recurring complaint is that the manager can be "hardly ever available" and that communication can be difficult. Several comments describe efforts to reach staff as frustrating - phone calls not returned, or the impression that management does not always provide timely updates or the necessary information. One reviewer explicitly contrasts a positive, compassionate memory of Kelly with complaints about Keleigh, who "never calls back," reflecting a split in experiences that seems to depend on who is in charge at any given time. Taken together, these perspectives suggest that the level of resident satisfaction may swing with management presence and communication clarity.

There are also practical concerns about the facility and its operations. Several reviewers point to missing conveniences common in some senior living options, such as attached garages, private washers and dryers, and the expectation of prompt maintenance. Parking and winter conditions are flagged as problematic, with ice around cars creating safety hazards and the lack of a generator noted as a potential vulnerability during power outages. Maintenance is described in mixed terms - some praise timely responses to issues, while others describe slow or insufficient action on things like a malfunctioning freezer or a leaky faucet. In short, the physical and service environment can feel well-kept and serene to some, but not consistently reliable for others.

The most poignant and cautionary anecdotes tend to center on personal health and safety experiences. One reviewer recounts a family member who lived there for many years with HUD-subsidized rent, highlighting the affordability but also pointing to persistent problems - an unreliable phone system, repeated maintenance requests that took months to address, and a difficult winter parking situation. There is also a stark account of feeling unwelcome and isolated, with remarks about residents who were unfriendly and a sense of being treated poorly by some in the community. A particularly grave tale describes loneliness, a difficult resident dynamic, and an experience that led to serious mental health concerns and safety worries, including distressing interactions with management about who was responsible for whom. These stories underscore that, for some residents, the social climate and safety considerations can be as important as the physical amenities.

Despite the heavy, sometimes painful, experiences shared, other reviews emphasize the upside of Cedars: it can truly feel like a comfortable, well-maintained home where residents are happy, engaged, and content with their surroundings. People mention that the facility is beautifully kept, clean, and quiet, with residents who are kind and a community that feels supportive. There is evidence of genuine affection from families - remarks about cherished moments with loved ones, and appreciation for improvements over other places previously lived. While the overall sentiment is clearly mixed, the strongest positive threads suggest that, when staff are accessible, when communication is clear, and when maintenance issues are handled promptly, Cedars can provide a rewarding living environment for seniors and peace of mind for their families.

In the end, Cedars appears to be a place of dual possibilities: it can be a lovely, affordable, and engaging home with caring staff and a welcoming neighborhood, but it can also fall short in critical areas like management responsiveness, consistent maintenance, and certain safety features. Prospective residents and their families may find the best fit by weighing the importance of responsive, available management and a strong social environment against the realities of maintenance reliability, winter parking safety, and the quality of day-to-day operational support. If you're considering Cedars, it may be worth visiting with questions about how quickly maintenance requests are handled, how to reach the leadership team, and what contingency plans exist for power outages or winter conditions - because those factors seem to shape the experience as much as the beauty and quiet of the place.

This part of Queensbury, New York, offers a convenient location with a variety of amenities nearby. There are several physicians' offices and hospitals within a short distance, providing easy access to medical care. Additionally, there are numerous restaurants, cafes, and pharmacies for dining and shopping needs. For entertainment, there is a drive-in theater and beautiful parks in the area. Places of worship are also located close by for spiritual nourishment. Overall, this neighborhood provides a well-rounded community with resources for both health and leisure activities.

Physicians

• Michael T. Lieberth, M.D., FACS (0.5 miles)
• Baywood Surgical Associates PC (0.5 miles)
• Capital Region Orthopaedics (0.6 miles)
• Glens Falls Eye Associ (0.6 miles)
• Northeast Surgical Specialists (0.7 miles)
• North Country Sports Medicine (0.7 miles)
• Brod Adam R MD North Country Sports Medicine (0.7 miles)

Restaurants

• Docksider Restaurant (1.3 miles)
• Alpine Fest Haus (1.4 miles)
• Tokyo Steakhouse (1.5 miles)
• Applebee's (1.5 miles)
• Golden Corral (1.5 miles)
• O'Toole's Restaurant Pub (1.6 miles)
• Martha's Dandee Creme (1.6 miles)

Hospitals

• Emeritus (1.3 miles)
• Westmount Health Facility (2.4 miles)
• Glens Falls Hospital Nutrition Counseling (3.3 miles)
• Medi-Ride Transportation System Glens Falls Hospit (3.3 miles)
• Glens Falls Hospital (3.3 miles)

Theaters

• Glen Drive-In Theatre (1.5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (3.4 miles)
• Walgreens (3.9 miles)
• Walgreens (4.7 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Spot Coffee (3.1 miles)
• Spektor Coffee Roasters (3.2 miles)

Parks

• Crandall Park (2.2 miles)
• Sagamore Playground (2.6 miles)
• Richardson St Dam (4.3 miles)

Places of Worship

• St Mary's Church (3.2 miles)

Transportation

• U-Haul Moving & Storage of Glens Falls (3.9 miles)