The Pines At Glens Falls Center For Nursing & Rehab

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  • Interior

    A cozy bedroom with a television, wooden furniture, and a window with curtains.

  • Decor

    A hospital room with two neatly made beds, featuring floral wallpaper and a small table with flowers and cards.

  • Building

    A hotel entrance with flags and landscaped surroundings.

  • Bedroom

    A well-appointed hospital room with a bed, TV, and medical equipment.

  • Windows

    A well-lit dining room with neatly arranged tables and chairs, featuring elegant table settings and decorative wallpaper.

  • Bathroom

    A bathroom featuring an accessible bathtub with a chair for ease of use.

  • Lobby

    A cozy waiting room with blue upholstered chairs, a patterned carpet, and large windows letting in natural light.

  • Exercise Equipment

    A rehabilitation center room with exercise equipment and a floral arrangement on a table.

  • Rehabilitation

    A rehabilitation room featuring parallel bars and exercise balls for physical therapy exercises.

The Pines At Glens Falls Center For Nursing & Rehab

Information last verified:

170 Warren Street, Glens Falls, NY 12801

For more information about senior living options: (844) 490-3973

4.3 from 116 reviews
5 stars
86
4 stars
11
3 stars
2
2 stars
3
1 stars
14

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of The Pines At Glens Falls Center For Nursing & Rehab

Pros

  • pro The staff are very nice and helpful.
  • pro The Pines is leaps and bounds better than the resident's previous home.
  • pro The front desk and administrators are easy to work with.
  • pro The nursing staff are very good to residents.
  • pro The Pines staff seem genuinely happy to help the patients.
  • pro The level of communication from the staff is outstanding.
  • pro The Pines is an immaculate, clean facility that renders excellent care.
  • pro The physical therapy department is excellent.

Cons

  • pro The Pines was described as absolutely horrendous, with a warning not to place loved ones there due to alleged abuse and neglect.
  • pro Some reviewers called it the worst, most disgusting place they had ever dealt with, citing unprofessional staff and poor patient care.
  • pro Understaffing was blamed for serious care issues, leaving residents without timely help.
  • pro The food was described as terrible, often served cold, with overall subpar meals.
  • pro Cleanliness and safety were questioned, with claims that cleanliness was non-existent and patient security questionable.
  • pro There were reports of miscommunication and misinformation from staff, including incorrect updates about care.
  • pro One reviewer urged that the facility should be shut down until it could get its act together.

Review

The Pines at Glens Falls is best suited for families seeking solid rehabilitation and long-term care in a warm, engaged environment where staff accessibility, clear communication, and a refreshed campus matter most. The facility earns traction for residents who benefit from active physical therapy, steady nursing oversight, and a setting that has been modernized to feel bright and welcoming. It works especially well for those transitioning from surgery, stroke recovery, or Parkinson’s-related needs, where steady progress can be sustained by a team that emphasizes daily engagement and measurable gains. Families will find confident, approachable front-desk service, trustworthy admissions processes, and a culture that prioritizes residents’ involvement in their own care. In short, The Pines can be a reliable bridge to improved function and comfortable daily life when the priority is hands-on rehab and a nurturing milieu.

But this is not a one-size-fits-all option. Alternatives should be seriously considered if a facility must deliver flawless, around-the-clock responsiveness on every shift or if a resident requires highly specialized medical oversight that seems uneven in practice. A recurring theme across reviews is that staffing levels can fluctuate, and some patients experience delayed responses to call bells or feel stretched thin by the workload. There are accounts of inconsistent care, questions about cleanliness or food quality, and occasional safety or communication gaps that understandably give prospective families pause. For those who cannot tolerate variability in daily staffing or who prioritize an uninterrupted, uniformly managed experience, comparing with centers known for steadier staffing ratios and tighter management oversight is prudent.

The Pines’ strongest arrows are unmistakable: outstanding rehabilitation and therapy departments, consistently kind and engaged staff, and a facility that has been refreshed to feel brighter and more homelike. Physical therapy is frequently praised for its excellence, with therapists who set clear goals and drive tangible progress. Nursing teams earn kudos for compassion, promptness, and efforts to keep families informed, reducing anxiety during transitions. The renovations, new windows, better lighting, and clean, well-kept spaces, contribute to a healthier mood and a smoother recovery environment. Add in the front-desk warmth, organized admission workflows, and a genuine sense that staff go the extra mile for residents, and the package becomes compelling for those prioritizing rehab momentum and daily comfort.

Yet the negatives cannot be dismissed. A subset of reviews portrays a harsher reality: persistent understaffing, slow call-button responses, and reports of neglect or poor communication. Some postings describe unsafe conditions or subpar meal service, and a few families recount severe lapses in care that prompted understandable fear. The spectrum of experience, ranging from highly positive to deeply troubling, highlights a sorting dynamic that can hinge on shifts, units, and individual personnel. This underscores the necessity for prospective families to vet current performance firsthand: visit during a typical day, speak with nurses and aides, review the latest care plans, and press for concrete data on staffing ratios and response times.

Balancing the equation, The Pines can offset many concerns for families prioritizing rehabilitation progress and daily warmth. For residents who thrive on a committed therapy team and a supportive milieu, the positives, professional therapy staff, reliable family communication, and a well-maintained physical environment, often translate into meaningful improvements in function and mood. The facility’s demonstrated willingness to involve families in decisions and the evident pride staff take in patient progress signal a rehab ecosystem that can deliver when conditions align. Where problems arise, the very strengths, open channels to leadership, transparency in updates, and a clean, secure setting, provide pathways to rapid problem-solving and restoration of confidence.

Decision-wise, The Pines at Glens Falls stands as a strong contender for rehab and long-term care when the priority is compassionate, engaging staff and solid clinical therapy anchored in a refreshed campus. It may be less ideal for families where immediate, flawless bedside responsiveness and uniformly consistent care across all shifts are non-negotiable. Prospective residents should pursue targeted steps: tour during a representative shift, observe therapy sessions, request the current care plan and staffing ratios, and speak candidly with current residents and families about daily experiences. If the resident requires highly specialized care, or if recent reviews emphasize recurring safety or neglect concerns, it may be wise to compare with facilities that demonstrate tighter day-to-day consistency and accountability. For many, however, The Pines offers a credible, hopeful path to recovery and daily life that feels like family, anchored by a staff that genuinely strives to make a difference.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pines At Glens Falls Center For Nursing & Rehab in Glens Falls, NY is an assisted living community that offers a wide range of amenities and care services for seniors. The community features a beauty salon, cable or satellite TV, and a computer center for residents to stay connected. Community-operated transportation is available for outings and appointments, and move-in coordination is provided to ease the transition.

Residents can enjoy delicious meals in the dining room with restaurant-style dining. Special dietary restrictions are accommodated, including diabetes diets. Housekeeping services ensure a clean and comfortable living environment. Private bathrooms provide convenience and privacy.

For recreational activities, residents have access to a fully furnished fitness room, gaming room, small library, and outdoor spaces such as gardens. Wi-Fi/high-speed internet is also available for staying connected.

Care services include 24-hour call system for immediate assistance, 24-hour supervision for safety, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration. A mental wellness program is in place to support emotional well-being.

Transportation arrangements are made for non-medical needs as well as doctor's appointments. Residents can also utilize the on-site wellness center for their healthcare needs.

In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters within close proximity to the community.

Overall, The Pines At Glens Falls Center For Nursing & Rehab provides a comprehensive assisted living experience with various amenities and care services designed to enhance the quality of life for its residents.

Nearby Places of Interest

Physicians

  • Glens Falls Pediatric Consultants (0.1 miles)
  • Pediatric Associates-Saratoga (0.1 miles)
  • Garcia Plastic & Hand Surgery (0.6 miles)
  • Adirondack Urology Associates PC (0.7 miles)
  • Anesthesiologists of Glens Falls PC (0.7 miles)
  • Behavioral Health Outpatient (0.7 miles)
  • North Country Obstetrics & Gynecology of Hudson Headwaters (0.7 miles)

Places of Worship

  • St Mary's Church (0.4 miles)
  • Pine Knolls Alliance Church (2.1 miles)

Restaurants

  • Burger King (0.5 miles)
  • Morgan & Co (0.5 miles)
  • Fenimore's Lounge (0.5 miles)
  • Cooper's Cave Ale Company (0.5 miles)
  • Raul's Mexican Grill (0.5 miles)
  • Mi Rancho (0.6 miles)
  • Rob & Deb's Frozen Dreams (0.6 miles)

Cafes

  • Spektor Coffee Roasters (0.5 miles)
  • Spot Coffee (0.6 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.6 miles)

Parks

  • Sagamore Playground (0.6 miles)
  • Crandall Park (1.5 miles)
  • Richardson St Dam (2 miles)

Hospitals

  • Glens Falls Hospital Nutrition Counseling (0.6 miles)
  • Medi-Ride Transportation System Glens Falls Hospit (0.7 miles)
  • Glens Falls Hospital (0.7 miles)
  • Emeritus (2.1 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walmart Pharmacy (1.2 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.1 miles)
  • McCann's Pharmacy & Adirondack Compounding (2.5 miles)
  • Mc Cann's Rexall Drug Store (2.5 miles)
  • Walgreens (2.6 miles)

Transportation

  • U-Haul Moving & Storage of Glens Falls (2.3 miles)

Theaters

  • Glen Drive-In Theatre (3.2 miles)

Frequently Asked Questions

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