Glens Falls Center for Rehabilitation and Nursing

Pros

• The personnel are very nice and display a courteous attitude towards residents.
• There is potential for improvement in communication and follow-through, indicating a willingness to enhance services.
• The facility provides care for individuals seeking rehabilitation, supporting their recovery process.

Cons

• The facility has uncaring staff and provides the worst food imaginable on a daily basis.
• The meals are repetitive, with the same dish served two days in a row, and lack any special holiday meal options.
• Communication and follow-through from personnel are severely lacking.
• Wound care was inadequate, leading to septic wounds and bed sores within just one week of rehab.
• There is a severe discrepancy between the facility’s website claims and the actual service provided.
• Patients must request drinks each time instead of having easy access to water throughout the day.
• The overall experience could lead to nightmares for those who hear about it.

Review

The experiences shared by patients and their families regarding a certain rehabilitation facility paint a bleak picture of the care and services provided. Over a period of six weeks, one individual's account reveals a distressing lack of concern among the staff, particularly relating to patient welfare. The overall atmosphere is described as uncaring, which seems to permeate through various aspects of the facility, from patient interactions to the quality of food served daily. The reviewer expressed disbelief that such a place remains operational, hinting at serious deficiencies in oversight and management. With an alarming assertion that "the stories I could tell would give most people nightmares," it’s evident that this experience not only affected the patient but also left lasting impressions on family members witnessing their loved ones' struggles.

One significant point raised in these reviews pertains to the quality of meals served at the facility. Descriptions suggest that what was presented fell far short of any reasonable expectation for nutritious and appetizing food. Meals appear repetitive, with diners subjected to eating the same dishes on consecutive days—a practice many would find disheartening in any dining situation. Special occasions like holidays seem to be disregarded entirely; rather than offering something festive or celebratory, patients received meager portions consisting of dried ham, leftover vegetables from previous meals, and inadequate sides. The reviewers’ disappointment culminated in their belief that better meal planning is essential for both patient satisfaction and health.

The issue extends beyond mere culinary concerns into critical health matters concerning wound care for patients in rehabilitation. One heartbreaking account highlights how, within just one week of admission, serious complications arose related to wound management—complications severe enough that they resulted in sepsis and pressure sores. Such swift deterioration raises alarming questions about protocols followed by staff responsible for monitoring and treating wounds effectively; neglecting proper care can lead not only to physical harm but also severe psychological distress for both patients and their families.

Communication appeared to be another significant flaw within this healthcare setting. While some personnel were described as nice or well-meaning individuals, there was a pervasive sense that communication broke down when it mattered most—specifically regarding medical updates or treatment plans for patients accessing rehabilitative care. Instances where family members sought clarity about treatment proved fruitless; staff provided assurances without following through on essential actions or updates about conditions—prompting frustration from those genuinely concerned about their loved ones.

The failure extended even further into coordination between departments when crucial decisions needed rapid follow-up action. In one instance involving urgent medical needs—a call made by concerned family members seeking information led them down yet another path of misinformation as they were told erroneously that doctors were present when they were not—a distressing chain reaction ultimately resulted in an emergency room visit being necessary due to apparent negligence.

Collectively, these accounts underscore an urgent need for change within the facility's operational framework—from staff training programs focused on empathy and effective communication skills to reviewing meal preparation processes ensuring nutritional standards are met consistently. Family members express frustration at having entrusted their loved ones' rehabilitation journey only to encounter systemic failures across key areas—recommendations strongly suggest oversight bodies should reevaluate service delivery models currently employed within such facilities before more lives are adversely affected by preventable situations arising from substandard practices.

This part of Glens Falls, New York, offers a variety of amenities and services that cater to the needs of seniors. With several physicians, including a center for occupational health and holistic care center nearby, residents have access to quality medical care within a short distance. In addition, the presence of Glens Falls Hospital and transportation services like Medi-Ride ensure convenient healthcare options. The area also boasts a selection of restaurants, cafes, parks, and pharmacies for leisure activities and everyday errands. For those seeking entertainment, the Glen Drive-In Theatre is just a short drive away. Overall, this neighborhood provides a mix of healthcare facilities, dining options, recreational spaces, and essential services that make it an attractive choice for senior living in Glens Falls.

Physicians

• Center For Occupational Health (0.5 miles)
• Irongate Family Practice Associates (0.7 miles)
• Audiologic Solutions (0.7 miles)
• Adirondack Neurology Associates (0.7 miles)
• North Country Holistic Care Center (0.8 miles)
• North Country Obstetrics & Gynecology of Hudson Headwaters (0.9 miles)
• Anesthesiologists of Glens Falls PC (0.9 miles)

Hospitals

• Glens Falls Hospital (0.9 miles)
• Medi-Ride Transportation System Glens Falls Hospit (0.9 miles)
• Glens Falls Hospital Nutrition Counseling (0.9 miles)
• Emeritus (1.9 miles)
• Westmount Health Facility (4.2 miles)

Transportation

• U-Haul Moving & Storage of Glens Falls (0.9 miles)

Parks

• Crandall Park (0.9 miles)
• Richardson St Dam (1.1 miles)
• Sagamore Playground (1.4 miles)

Restaurants

• Downtown City Tavern (1 miles)
• Siam Thai Sushi (1 miles)
• Raul's Mexican Grill (1 miles)
• Main Moon Chinese Take-Out (1.1 miles)
• Fenimore's Lounge (1.1 miles)
• Morgan & Co (1.1 miles)
• McDonald's (1.1 miles)

Cafes

• Spot Coffee (1 miles)
• Spektor Coffee Roasters (1 miles)
• Starbucks (1.5 miles)
• Panera Bread (1.7 miles)

Places of Worship

• St Mary's Church (1.2 miles)
• Pine Knolls Alliance Church (2.4 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (2 miles)
• Walmart Pharmacy (2.7 miles)
• McCann's Pharmacy & Adirondack Compounding (4 miles)
• Mc Cann's Rexall Drug Store (4 miles)

Theaters

• Glen Drive-In Theatre (2.4 miles)