Glens Falls Center For Rehabilitation And Nursing
Save152 Sherman Avenue, Glens Falls, NY 12801
For more information about senior living options: (844) 490-3973
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Glens Falls Center for Rehab is a place that elicits starkly divided experiences from those who have entrusted their loved ones to its care. On one side of the ledger, there are accounts that portray a facility overwhelmed by understaffing and inconsistent attentiveness, where some aides are singled out as the exceptions rather than the rule. Several voices describe a setting that feels unsanitary and disorganized, with critics arguing that the center's core purpose - rehabilitation - seems undercut by neglect rather than support. The tone in these accounts is urgent: families warn others to think twice before placing someone here, suggesting that the care residents receive can deteriorate rather than improve under the current conditions. The critiques are harsh enough that one reviewer even calls for the center to be shut down, claiming residents lay in urine-soaked clothes for hours, with open wounds going unchecked and basic communication between staff and families too often breaking down.
In these negative portrayals, the consequences of neglect are not abstract. Families recount infections that appeared or worsened during a stay at the center, with references to major infections and a sense that staff did not respond promptly to medical concerns or stroke symptoms. Several reviewers accuse the facility of misplacing or withholding medications and failing to notify families or primary physicians in a timely fashion. The communication gaps are a recurrent theme, with claims that nurses sit at computers or fail to check on patients after shifts change, leaving worried relatives feeling shut out and uninformed. The sense of dignity appears compromised in some accounts, with patients described as being talked down to or treated as if their needs were optional rather than essential.
There are particularly visceral anecdotes that amplify the alarm. One reviewer describes an elderly relative with an ostomy bag who was left to leak in bed for hours, with no timely cleanup or attention, while a family member had to intervene to perform basic hygiene. The same account reports threats of police involvement and social services when trying to advocate for care, and it paints a picture of a facility that prioritizes paperwork and protocol over the comfort and safety of residents. Others recount that bed sores were present upon return home, or that basic necessities - such as regular assistance with bathroom needs or timely hydration - were routinely delayed. The emotional toll is palpable in these stories: families describe feeling devastated, frightened, and angry about what they perceive as deliberate neglect or indifference.
Yet not every voice is negative, and there are parallel narratives that paint Glens Falls Center in a much brighter light. A separate cluster of reviews highlights a contrasting experience: a facility described as clean, with a nurse supervisor who is warm and welcoming, and a staff environment where everyone works together to help a patient recover. One account stresses consistent professionalism, with staff members who are attentive, patient, and responsive to questions. In this view, the environment is well-kept, and the rehabilitation team is portrayed as collaborative and motivated to move a patient toward home. The praise extends to the administrative and admissions process as well, with mentions of staff who go above and beyond to coordinate care and facilitate transitions that feel respectful and organized. The gratitude in these voices centers on personalized care, accessibility of information, and genuine concern for the patient's progress.
Among the more balanced or mixed testimonials, there is acknowledgment that every care setting can have good days and bad days, and that individual staff members can make a meaningful difference even within broader organizational challenges. Some reviewers who initially describe worry or disappointment later acknowledge improvements or express appreciation for specific caregivers who demonstrated compassion, professionalism, and a willingness to listen. There are also notes of appreciation for rehabilitation outcomes in certain cases - patients who regained mobility and independence, or who received encouragement and practical support that helped them push toward going home. In these narratives, the care team is portrayed as capable and committed, contributing to a sense of hope even as other accounts highlight systemic concerns.
Overall, the collective impressions present a facility that inspires strong, polarized responses. The critiques emphasize risk - understaffing, perceived neglect, inconsistent communication, and unsanitary conditions that can undermine a patient's rehabilitation trajectory. The more positive stories, by contrast, spotlight clean environments, compassionate staff, effective teamwork, and tangible progress in recovery. For families weighing options, the range of experiences here underscores a critical reality: outcomes and perceptions at Glens Falls Center for Rehab appear highly variable, and questions about staffing levels, responsiveness, and quality of daily care are central to any decision. If choosing care for a loved one, it may be prudent to visit multiple times, observe shifts and staff interactions, and seek firsthand input from current patients and families to form a complete picture before making a commitment. The breadth of experiences shared suggests that, for some, the center can be a place of genuine care and recovery, while for others it represents a period of serious risk and distress.
The Glens Falls Center For Rehabilitation And Nursing in Glens Falls, NY is an assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents.
In terms of amenities, the community provides various conveniences to make life more comfortable and enjoyable. There is a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, and there is also a computer center for residents to stay connected with technology. The dining room offers restaurant-style dining where delicious meals are served, and housekeeping services ensure that the living spaces are kept clean and tidy. There are also additional spaces such as a fitness room, gaming room, small library, and outdoor areas for recreational activities and relaxation. Wi-Fi/high-speed internet is provided throughout the community for residents' connectivity needs.
Care services at Glens Falls Center include 24-hour call system to ensure residents' safety and accessibility to staff whenever needed. There is 24-hour supervision available to provide round-the-clock support. Assistance with daily activities such as bathing, dressing, and transfers is offered to help residents maintain their independence. Medication management guarantees that medications are properly administered, while special dietary restrictions like diabetes diet or other specific requirements can be accommodated in meal preparation.
Residents also have access to various activities within the community. Concierge services are provided to assist with any requests or information needed. Fitness programs are available to promote physical well-being, along with scheduled daily activities planned by staff to keep residents engaged and socially active. Planned day trips offer opportunities for exploration outside the community premises, while resident-run activities allow individuals to contribute their ideas for enjoyment.
Additionally, Glens Falls Center benefits from its convenient location in close proximity to many cafes, parks, pharmacies, physicians' offices, restaurants, hospitals places of worship nearby not only offering convenience but also easy access to various services and recreational opportunities.
Overall, the Glens Falls Center For Rehabilitation And Nursing offers a comprehensive assisted living experience with a variety of amenities, care services, dining options, and activities to ensure the comfort, well-being, and fulfillment of its residents.
Glens Falls Center For Rehabilitation And Nursing is located at 152 Sherman Avenue, Glens Falls, NY 12801 in Warren County, New York
Glens Falls Center For Rehabilitation And Nursing on seniors.fyi includes 5 photos including images showing exercise equipment, interior, therapy room, exercise, rehabilitation, bedroom, windows, artwork, and more.
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