Cedars II Senior Living

Pros

• The manager, Kelly, goes above and beyond.
• Kelly is compassionate, understanding, and patient.
• Sarah is also great.
• The place is wonderful.
• The staff is great and very attentive.
• Neighbors are wonderful and very friendly.
• There is so much to do, keeping residents busy.
• It is a beautiful place for seniors to call home in their later years.
• It is very affordable.
• Beautiful senior housing apartments that are clean and quiet.

Cons

• The management is very unprofessional and rarely responds to calls.
• The staff are not friendly, and the residents feel unwelcome and the community can be cliquey.
• Maintenance is slow to fix issues, with problems like a noisy freezer and a leaky faucet lasting for months.
• The property lacks basic amenities (no attached garages, no private washers/dryers) and there is no generator.
• Winter conditions are poorly managed, with no snow shoveling and icy parking lots.
• The phone system is unreliable; calls to the office or to family are often hard to reach, and some staff "never call back."
• Power outages occur frequently because there is no generator.
• Tenants feel they are treated as a revenue source rather than people, with poor communication and respect.
• One reviewer describes safety concerns and loneliness, including a violent roommate and landlord issues, highlighting failures in safety and support.

Review

Cedars Senior Living presents itself as a beautiful, quiet, and affordable option for aging residents, and many who have lived there speak warmly of the environment. Several reviews highlight the facility as a place with clean, well-kept apartments and a community that can feel welcoming and engaging. In particular, people note that the surroundings are pleasant, the grounds and interiors are well maintained, and there are plenty of activities and opportunities to stay busy. A few residents emphasize that the staff are attentive and kind, with experiences that include staff going the extra mile during difficult times, such as the pandemic. For some, the combination of a peaceful atmosphere and the chance to connect with neighbors has made Cedars feel like home, and they would readily recommend it to others seeking senior housing.

However, the portrait is not uniformly rosy. A number of reviewers are critical of what they describe as inconsistent management and limited accessibility. Several accounts accuse the management team of being hard to reach or not responsive, with one person explicitly stating that the manager "never answers the phone" and another claiming that "Keleigh NEVER calls back." The sentiment here ranges from frustration to outright dissatisfaction, with comments suggesting that residents and their families do not feel respected or heard. Some reviewers also describe a cultural divide inside the community, characterizing the residents as "snotty and drama" and portraying the environment as less welcoming than other facilities. These viewpoints underscore a perception that strong, clear communication and respectful treatment from leadership are essential to a positive experience.

Finances and housing terms also surface in the feedback, revealing a mixed picture of affordability and expectations. One reviewer recalls a family member who lived there for many years with HUD-subsidized rent, noting that while Cedars offered cheaper rent, the trade-off was a perception of diminished service. The old adage, "You get what you pay for," appears in this context, signaling that some residents feel cost savings may come at the expense of responsiveness or upkeep. Relatedly, several comments point out practical limitations: there are no attached garages, no private washers and dryers, and winters can be challenging for parking when ice and snow accumulate. A sense of vulnerability around basic conveniences and safety features - such as the absence of a generator for power outages - emerges as a recurring concern for those living there or considering a move.

Maintenance and operations are a frequent focal point in the critiques, with a mix of praise for overall cleanliness and ongoing grievances about service delays. Some residents recount recurring issues with the building's infrastructure, including a noisy freezer, leaking faucets, and persistent maintenance requests that drag on for months. Phone systems are described as unreliable, complicating the ability of families to reach loved ones when urgent matters arise. Parking during winter and the broader question of snow and ice management are cited as safety risks that should be addressed more proactively. The recurring theme is that maintenance and operational responsiveness could be significantly improved, particularly in the areas of communication, timely repairs, and safety measures.

The social climate inside Cedars is another area where experiences diverge sharply. While some reviewers paint a warm and friendly picture - neighbors described as wonderful and residents as kind - others recount a different reality. One review describes the place as having a clicky, unwelcoming atmosphere, with a previous resident feeling excluded due to age dynamics and social groupings. These anecdotes highlight how important it is for any senior community to foster inclusivity and a sense of belonging, regardless of who you are or how long you've been there. They also remind us that, beyond facilities and staff, the day-to-day social environment can significantly shape someone's sense of well-being.

Among individual stories that stand out for their intensity, one account describes a frightening personal experience: a resident who ended up in a psyche ward after what they describe as a year of loneliness and scant support. The report details feelings of isolation, concerns about the roommate situation, and a sense that management's responses were insufficient or inconsistent. While this narrative represents a deeply troubling experience, it serves as a stark reminder that for vulnerable residents, safety, mental health support, and responsive, protective oversight are non-negotiable elements of quality care. It also underscores the importance of strongly managed processes for safeguarding residents' well-being and ensuring they have access to appropriate resources and accommodations when needed.

Overall, Cedars Senior Living appears to be a place of dual realities. For many residents, it offers a beautiful, peaceful environment with clean facilities, attentive staff, and opportunities to stay engaged, making it a desirable option for aging in place. For others, the same setting can feel frustrating or insufficiently supportive, particularly when management is hard to reach, communication falters, and maintenance delays persist. The spectrum of experiences calls for a careful, personalized approach to choosing Cedars: prospective residents and their families should seek firsthand visits, equip themselves with questions about management accessibility, confirm the status of essential services like laundry and parking, inquire about contingency plans for power outages, and assess the level of social integration and safety resources available. In the end, the choice will hinge on whether the positive aspects - beauty, calm, and compassionate staff - align with the needs for reliable communication, timely upkeep, and robust safety measures.

This part of Queensbury, New York, offers a range of amenities and services that could be beneficial for senior living. With multiple physicians, hospitals, and pharmacies within a short distance, residents have easy access to healthcare facilities. There are also diverse dining options available, including restaurants offering a variety of cuisines. Additionally, the presence of cafes provides opportunities for socializing and enjoying a cup of coffee. The area also features parks where seniors can engage in outdoor activities or simply relax in nature. Places of worship are nearby for those seeking spiritual support. Overall, this neighborhood provides convenience and accessibility for seniors looking to live comfortably in Queensbury.

Physicians

• Michael T. Lieberth, M.D., FACS (0.5 miles)
• Baywood Surgical Associates PC (0.5 miles)
• Capital Region Orthopaedics (0.6 miles)
• Glens Falls Eye Associ (0.6 miles)
• Northeast Surgical Specialists (0.7 miles)
• North Country Sports Medicine (0.7 miles)
• Brod Adam R MD North Country Sports Medicine (0.7 miles)

Restaurants

• Docksider Restaurant (1.3 miles)
• Alpine Fest Haus (1.4 miles)
• Tokyo Steakhouse (1.5 miles)
• Applebee's (1.5 miles)
• Golden Corral (1.5 miles)
• O'Toole's Restaurant Pub (1.6 miles)
• Martha's Dandee Creme (1.6 miles)

Hospitals

• Emeritus (1.3 miles)
• Westmount Health Facility (2.4 miles)
• Glens Falls Hospital Nutrition Counseling (3.3 miles)
• Medi-Ride Transportation System Glens Falls Hospit (3.3 miles)
• Glens Falls Hospital (3.3 miles)

Theaters

• Glen Drive-In Theatre (1.5 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (3.4 miles)
• Walgreens (3.9 miles)
• Walgreens (4.7 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Spot Coffee (3.1 miles)
• Spektor Coffee Roasters (3.2 miles)

Parks

• Crandall Park (2.2 miles)
• Sagamore Playground (2.6 miles)
• Richardson St Dam (4.3 miles)

Places of Worship

• St Mary's Church (3.2 miles)

Transportation

• U-Haul Moving & Storage of Glens Falls (3.9 miles)