Adirondack Manor HFA in Queensbury, NY

Assisted Living communities with a similar price nearby

• from -$100 / mo

  Schuyler Guest Home For Adults

  4.6 from 104 reviews

  $2,200 to $3,000 / month

  17.7 miles away

Pros

• The staff at Adirondack Manor are truly a family and care deeply for the residents.
• The staff treat residents like family and go the extra mile to ensure they are well cared for.
• They laugh and joke together, making the environment feel like home.
• Adirondack Manor has an incredible homey feel.
• The staff go above and beyond, even coming in on days off to ensure there is enough help and to arrange activities, making each resident feel special.
• The cooks' ribs and baked chicken are absolutely amazing, and meals are prepared with love for the residents.
• The chef is amazing and meals are prepared with care, including low-sodium options.
• Holiday meals are always extra special, and residents enjoy cooking out with staff.

Cons

• The place is awful beyond awful.
• The staff had no respect for the residents.
• The facility charges residents at least $1,400 per month, with Medicaid funds bringing the total to about $3,400, for multiple residents to share rooms and facilities.
• Erin Wood, who runs the program, is described as a terrible administrator who cannot follow simple directions.
• The facility is dirty and unsafe, with bed bugs alleged and management blaming others for bites.
• The building has serious safety issues: ceilings with water stains, doors that donā€™t lock, and pull cords in the showers that donā€™t work.
• Front door security is poor, staff donā€™t wear name tags, and the public bathroom is constantly dirty.
• Medication management is unsafe, with residents overmedicated or underused and transfers causing withdrawals.
• The place is unfit and unsafe for residents, and the reviewer would transfer them or involve the ombudsman; it does not deserve even one star.
• The facility reportedly buys used furniture, which could contribute to bed bugs or other issues.
• One reviewer claims the facility took all of her auntā€™s money to pay for staying there.

Review

Adirondack Manor HFA in Queensbury is best suited for families seeking a warm, home-like environment where residents are treated like family and staff consistently demonstrate genuine, day-to-day care. The community earns credibility from its reputation for a strong, social, engaged atmosphere, flavorful food, and caregivers who go the extra mile to support residents with activities, haircuts, and special outings. It appeals most to seniors who prioritize companionship, a recognizable on-site culture, and a sense of belonging over pristine, showroom-condition facilities. This is not the pick for families chasing a modern, clinical, or exceptionally regulated environment with ultra-tight safety controls.

Those who should consider alternatives are the ones who cannot compromise on safety, transparency, and predictable operations. If the priority is a facility with ironclad safety protocols, immaculate upkeep, and consistently flawless administration, look elsewhere. The reviews highlight alarming red flags: reports of bed bugs, rooms and bathrooms in poor repair, sometimes unlocked doors, and a front door that does not always feel secure. Questions about medication handling, staff identification, and financial practices are not merely theoretical here; several accounts describe mismanagement or pressure around finances. For these reasons, higher-care needs and stricter safety standards point clearly toward other options.

The strongest positives, the homey vibe, staff who treat residents like family, and an active, supportive culture, often balance against the most troubling concerns. On the bright side, multiple reviewers praise a caring nursing team, sufficient staffing, and a kitchen that produces a variety of well-liked dishes, with holiday meals and cooking activities that foster social connection. The sense that staff will come in on days off to maintain coverage and ensure residents are attended to underscores a culture of commitment. These attributes can make Adirondack Manor feel like a real home, and they do offset some day-to-day frustrations for families prioritizing personal connection and social engagement.

Yet the same reviews that celebrate warmth also expose systemic weaknesses that cannot be ignored. Safety and sanitation concerns recur: water-stained ceilings, doors that donā€™t lock, pull cords that fail, and a sanitation environment that several observers found unacceptable. There are serious questions about how medications are managed, who handles them, and whether transfers or changes in prescription are handled with appropriate oversight. Financial trust is also a critical issue in at least one account, where funds were reportedly taken from a relativeā€™s account. Taken together, these red flags suggest that a mismatch exists for families with high expectations for risk management, regulatory compliance, and financial transparency.

When evaluating Adirondack Manor, prospective families should approach tours with a structured, investigative mindset. Request recent state or regulatory inspection reports and any corrective action plans, and verify the current staffing roster and ratios across shifts. Inspect the physical space for lockable doors, functioning call systems, clean and safe bathrooms, and evidence of regular housekeeping. Taste-test the food and observe meal service, noting whether meal variety meets dietary needs and whether sodium content aligns with medical guidance. Ask about how medications are issued, how emergencies are handled, and whether residents or families can discuss concerns directly with leadership without fear of reprisal. Financial terms deserve careful scrutiny, including what is included in monthly fees and the process for rate changes or financial disputes.

In the end, Adirondack Manor HFA offers a compelling, humane living environment for residents who value a family-like culture and companionship above all, and who can tolerate, or even welcome, ongoing imperfections in maintenance and safety systems. For families whose top priorities are ironclad safety, impeccable medical oversight, and transparent, consistently executed administration, alternatives will likely deliver greater peace of mind. The decision hinges on how much weight is given to a truly homey, neighborly atmosphere versus the non-negotiable requirements of safety, cleanliness, and financial integrity. The right fit exists, but it is a fit best judged against clear, strict expectations and a candid assessment of risk.