The Promenade at Middletown
Save70 Fulton St, Middletown, NY 10940
For more information about senior living options: (844) 490-3973
The Promenade at Middletown offers a competitive pricing structure for its residents compared to both Sullivan County and the broader New York state averages. For those seeking semi-private accommodations, the monthly fee is $2,280, which is significantly lower than the county average of $1,961 but considerably more affordable than the state average of $4,389. Studio apartments are available at $3,000 per month, again showing an attractive balance with local rates at $2,812 and statewide costs peaking at $4,532. For individuals preferring a one-bedroom setup, the rate is set at $4,800; while this is higher than both the county's average of $3,500 and New York's average of $4,307, it still reflects substantial value given the amenities and quality services provided by The Promenade. Overall, these pricing trends highlight The Promenade as a compelling choice for potential residents looking for supportive living arrangements in a vibrant community setting.
| Floor plans | The Promenade at Middletown | Sullivan County | New York |
|---|---|---|---|
| Semi-Private | $2,280 | $1,961 | $4,389 |
| Studio | $3,000 | $2,812 | $4,532 |
| 1 Bedroom | $4,800 | $3,500 | $4,307 |
The Promenade at Middletown is best suited for active seniors who want a social, hotel-like environment with a robust calendar of activities and a staff presence that families feel is genuinely caring. It works well for families who are comfortable taking an active role in planning and advocating for care, and for residents who thrive on daily programs, outings, live entertainment, and a busy courtyard lifestyle. Those who prioritize dementia-specific care, highly structured medical oversight, or quiet privacy may find alternatives preferable. The community's appeal rests on engagement, accessibility, and a sense of belonging that many families report repeatedly.
On the upside, the Promenade stands out for its people and programs. Reviewers repeatedly highlight attentive, friendly staff - and particularly the leadership presence of Karen Treacy, whose involvement is described as central to smooth moves and ongoing communication. The activities team, including Ann Marie Ott, runs a full slate of outings, games, parties, and performances, with many residents participating and enjoying social connection. The campus itself supports a lively lifestyle: a ballroom-style dining room, a beauty salon, a gym, a pool table, a garden courtyard, and a busy calendar that includes trips and on-site entertainment. Families consistently cite peace of mind from knowing their loved ones are monitored, engaged, and cared for, with regular updates and a culture that feels like a supportive community rather than a sterile facility.
Yet several recurring concerns temper the overall impression. The most serious red flags center on perceived accountability and consistency in care delivery. Some reviews allege mismanagement or disputes over funds and services, with a few families expressing frustration over having to navigate complex billing and insurance matters. Others report short-staffing, delayed meals, and limited dining flexibility - along with observations that residents are sometimes not brought to meals or activities as promised. Food quality and portion sizes also surface as a variable; several accounts describe meals as basic or insufficient, even as others praise the dining room and daily choices. A number of families note the lack of memory-care options and express worry about safety or needs when a loved one requires more intensive supervision.
The contrast between strong positives and these drawbacks centers on scope and expectations. For those who enter with clear dementia or medical complexities, the absence of a dedicated memory-care wing and the reported variability in clinical oversight can be meaningful constraints. The facility's environment - described by some as bright and well-kept, by others as dated or in need of updates - also matters, particularly for families weighing long-term comfort and modern amenities. Add in the cost dimension some reviewers flag - luxury-style amenities and comprehensive programming come with a price that, in some cases, rivals the services provided - it's prudent to measure value against the available alternatives, especially if financial transparency is a priority.
When evaluating Promenade Middletown, prospective families should verify several practical details during a visit. Engage directly with the leadership and care team about care levels, care plans, and what is included in standard fees versus add-ons. Request a realistic sample menu and dining schedule, and observe meal service and portion sizes on-site. Ask about memory-care options, hospitalization or emergency protocols, and how often care plans are updated and communicated to families. Inspect privacy in living spaces, especially if a private room is preferred, and inquire about visitation policies and guest dining. Finally, compare ongoing costs with similar communities in the region, and seek recent references from families with residents at a similar care level.
Bottom line: The Promenade at Middletown offers a compelling, person-centered environment for seniors who prize daily engagement, social activity, and hands-on support from a responsive team. It is a strong match for families seeking a warm, community-oriented setting where staff are consistently praised, and where the calendar is rich with events, outings, and opportunities for connection. However, it is less advantageous for those requiring dementia-focused care, highly predictable one-to-one medical oversight, or a tighter, more transparent cost structure. For families weighing alternatives, consider places that provide dedicated memory care, clearer pricing, and newer, more private accommodations, such as facilities with established dementia programs and explicit, defensible care plans. In the right circumstances, Promenade Middletown remains a trusted choice, especially when Karen Treacy and the care team are involved early and actively in the transition process.
The Promenade at Middletown in Middletown, NY is an assisted living community that offers a variety of housing options including 2-bedroom apartments and studio apartments. The community provides a range of amenities to ensure comfort and convenience for its residents.
Residents can enjoy various activities on-site such as arts and crafts, book club, cooking club, and gardening club. There are also devotional activities available both on-site and off-site, as well as educational speakers and fitness programs to promote lifelong learning and physical well-being. Live musical performances and religious services are organized regularly to provide entertainment and spiritual support.
The community offers several care services including diabetic care, hospice care, incontinence care, medication management, physical therapy, and walking wheelchair assistance. This ensures that residents receive the necessary support for their specific needs.
Dining at The Promenade at Middletown is catered to different dietary preferences with vegetarian options available. Residents can enjoy their meals in the dining room or request private cleaning services for added convenience.
In terms of amenities, the community offers indoor common areas like a TV room for relaxation and socialization. Outdoor common areas such as a garden provide opportunities for residents to enjoy nature. Other amenities include laundry facilities, guest parking, resident parking, party space, cable or satellite TV availability, housekeeping services, and wheelchair accessible showers.
The Promenade at Middletown is conveniently located with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals nearby. Transportation options are also easily accessible.
Spanish is one of the languages spoken at this assisted living community to accommodate a diverse population.
Overall,Athe Promenade at Middletown strives to create an inclusive and vibrant community where residents can find comfort in their living arrangements while enjoying a wide range of amenities and activities tailored to their interests and needs.
This part of Middletown, New York, offers a range of amenities within close proximity, making it a convenient and comfortable location for senior living. With several physicians and healthcare facilities nearby, seniors have access to quality medical care. The area also boasts a variety of dining options, from craft breweries to Indian cuisine, as well as pharmacies for easy access to medications. For entertainment, there are theaters for movie nights and cafes for socializing over coffee. Additionally, transportation options like the Metro-North station and the local airport provide easy travel opportunities. Nearby parks offer green spaces for leisurely walks or picnics. Overall, this neighborhood provides a blend of convenience and recreational activities suitable for seniors looking for a vibrant community to call home.
The Promenade at Middletown offers a competitive pricing structure for its residents compared to both Sullivan County and the broader New York state averages. For those seeking semi-private accommodations, the monthly fee is $2,280, which is significantly lower than the county average of $1,961 but considerably more affordable than the state average of $4,389. Studio apartments are available at $3,000 per month, again showing an attractive balance with local rates at $2,812 and statewide costs peaking at $4,532. For individuals preferring a one-bedroom setup, the rate is set at $4,800; while this is higher than both the county's average of $3,500 and New York's average of $4,307, it still reflects substantial value given the amenities and quality services provided by The Promenade. Overall, these pricing trends highlight The Promenade as a compelling choice for potential residents looking for supportive living arrangements in a vibrant community setting.
The Promenade at Middletown offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The Promenade at Middletown is located at 70 Fulton St, Middletown, NY 10940 in Sullivan County, New York
The Promenade at Middletown on seniors.fyi includes 13 photos including images showing interior, chandelier, decor, garden, trees, building, outdoors, fireplace, and more.
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