The Eliot at Erie Station in Middletown, NY

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The Eliot at Erie Station in Middletown, NY

12 John St, Middletown, NY 10940

For more information about senior living options: (844) 490-3973

4.7 from 127 reviews
5 stars
110
4 stars
8
3 stars
0
2 stars
1
1 stars
8

Assisted Living Independent Living

The Eliot at Erie Station Costs & Pricing

The Eliot at Erie Station offers competitive pricing for its accommodations, providing an appealing alternative to both county and state averages. For instance, their studio and semi-private rooms are attractively priced at $1,235 per month, significantly lower than Sullivan County's average of $2,812 and $1,961 respectively. Even when compared to the overall New York state costs - which can reach as high as $4,532 for a studio - The Eliot presents a markedly more affordable option. Their one-bedroom unit is listed at $2,200, which again stands in stark contrast to both Sullivan County's average of $3,500 and the state average of $4,307. This positioning not only makes The Eliot an economical choice but also highlights its commitment to delivering value without compromising on quality.

Floor plansThe Eliot at Erie StationSullivan CountyNew York
Studio$1,235$2,812$4,532
Semi-Private$1,235$1,961$4,389
1 Bedroom$2,200$3,500$4,307

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    Overall Review of The Eliot at Erie Station

    Pros

    • pro Iris provided an amazing tour and made the process feel easy and reassuring.
    • pro The staff are friendly, warm, and genuinely care about the residents.
    • pro The Eliot at Erie Station is clean, bright, and well-maintained.
    • pro The admissions team goes above and beyond to help families and ensure a smooth transition.
    • pro Residents enjoy a variety of activities and outings, contributing to a lively, engaging environment.
    • pro The Eliot promotes autonomy and a high quality of life while providing needed support.
    • pro Families feel at ease knowing their loved ones are safe, well cared for, and part of a caring community.
    • pro The dining services are good, with well-equipped dining areas and accessible snacks.
    • pro The staff and administration are dedicated, professional, and hardworking.

    Cons

    • pro One reviewer says The Elliott Middletown is a cold, disheartening place that families should avoid for their loved ones.
    • pro They allege that staff stole or kept residents' belongings, including over $200,000 in valuables.
    • pro The administration is accused of being untruthful and unresponsive, with poor communication and missed callbacks.
    • pro They describe neglect, noting that a family member was not notified about hospitalization for days.
    • pro They claim staff are "thieves on every level" with access to keys while residents are in the hospital.
    • pro They assert the facility lied about eviction and transfer reasons, misleading both residents and families.
    • pro They call the facility a horrible place and advise not to bring elderly loved ones there.

    Review

    This community is best suited for families seeking a warm, home-like assisted-living environment where staff know residents by name and transitions are treated as a collaborative process. It works well for families moving a loved one from a less suitable setting or from urban areas toward Middletown, with an emphasis on preserving autonomy, social engagement, and everyday dignity. For residents who value a strong admissions team that can shepherd paperwork, coordinate logistics, and make the move feel manageable, The Eliot at Erie Station stands out as a practical, relationship-driven choice.

    Those who may want to consider alternatives include families prioritizing flawless transparency and consistently prompt communication, or anyone prioritizing a tighter, more impersonal safety protocol and rigorous oversight. A portion of reviews raise concerns about responsiveness and communication gaps, and there are a handful of voices alleging mismanagement, theft, or evictions. If proven, such experiences would be meaningful red flags for risk-averse families. Additionally, if a resident needs very specific memory-care programming, highly specialized clinical oversight, or a setting with universally uniform experiences across shifts, it may be prudent to compare options more closely.

    On the positive side, the strongest pro is the depth of support offered by the admissions team and administration. Iris Hernandez and Sandra Gracia are repeatedly credited with clarity, compassion, and hands-on help that make complex transitions feel doable. The staff culture comes through as genuinely caring, with residents and families consistently describing warmth, welcoming front-desk service, thorough tours, and an ongoing sense of being cared for. The environment itself reinforces these strengths: bright, clean common areas, well-maintained dining rooms, and a layout that includes country kitchens on each floor, multiple lounges, and accessible dining - supporting both social life and daily routines.

    At the same time, the reviews do surface notable flaws that prospective families should weigh. A minority of posts allege serious lapses in safety, communication, and accountability, including claims of theft, evictions communicated in ways that frustrated families, and inconsistent follow-through. There are also comments about variability in responsiveness - moments when calls or questions were not answered promptly - and concerns about some aspects of daily care, such as laundry or clothing handling. While these voices are not the universal experience reflected in the high overall rating, they are meaningful signals that must be explored firsthand during tours and conversations with multiple staff members.

    The key pros can and do offset many of these concerns for families who value a strong, stable leadership presence, a robust activity calendar, and an atmosphere that feels like home. The Eliot emphasizes autonomy - residents can participate as much as they wish in outings, crafts, bingo, music therapy, and in-house events - while knowing staff are available to assist. The campus has adapted over time, with renovations and a visible commitment from administration to maintain a welcoming, safe, and engaging living environment. For families prioritizing a personal, people-first approach to care, the balance tends to tilt toward long-term satisfaction and peace of mind, provided diligence is applied in the due-diligence phase of selecting a placement.

    In the end, the decision rests on alignment between priorities and reality on the ground. If a family wants a community where staff feel like an extended family, where admissions teams guide transitions with empathy, and where residents consistently speak highly of daily life and social activities, The Eliot at Erie Station warrants serious consideration. Prospective buyers should ask pointed questions about incident follow-through, call-back times, and how staff communicate changes in care plans. Schedule multiple visits, speak with several residents and family members, and demand direct answers about any past concerns. If transparency, surgical accountability, and a guaranteed, uniformly consistent experience across shifts are non-negotiables, it may be wise to compare with other communities. For many, the answer will be clear: a well-managed, compassionate home that prioritizes quality of life and community - though not flawless - remains a compelling choice.

    Features

    Housing

    • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.

    Transportation

    • Stewart (17 miles away) Stewart (17 miles away)
    • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Languages Spoken

    • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

    Description

    The Eliot at Erie Station is an assisted living community located in Middletown, NY. This community offers studio apartments for individuals seeking independent living. Residents can enjoy the convenience of having a beautician on-site, as well as devotional services available off-site for those who wish to engage in spiritual activities.

    Each apartment at The Eliot at Erie Station is equipped with a full kitchen, allowing residents to prepare their own meals if desired. Housekeeping services ensure that residents have a clean and tidy living space. Indoor common areas provide opportunities for socializing and participating in group activities.

    Laundry facilities are available on-site, making it easy for residents to take care of their laundry needs. Transportation and parking options are provided for those who need assistance getting around.

    The community also offers care services such as diabetic care and medication management for those who require additional support with their healthcare needs.

    Residents can engage in devotional activities off-site, allowing them to practice their faith and connect with others who share similar beliefs.

    The Eliot at Erie Station is conveniently located near two cafes, providing options for dining out or grabbing a quick bite to eat. Additionally, there are parks nearby where residents can enjoy outdoor recreational activities. Pharmacies, physicians, restaurants, theaters, hospitals, and transportation options are all easily accessible from the community's location.

    Overall, The Eliot at Erie Station provides a comfortable and convenient assisted living option for individuals looking for independence while still receiving the necessary support and care services they may require.

    Nearby Places of Interest

    This part of Middletown, New York, offers a vibrant and diverse community with a variety of amenities within close proximity. The neighborhood features a range of dining options including Tapped, J's Place, and Equilibrium Taproom for social gatherings and delicious meals. Nearby healthcare facilities such as Middletown Community Health and Manchester Orthopedic provide convenient medical services for seniors. Additionally, pharmacies like Middletown Pharmacy and CVS Pharmacy are easily accessible for medication needs. For recreational activities, Horton Memorial Hospital is nearby for any emergency situations, while parks like Circleville Park and Shannen Park offer opportunities for outdoor relaxation. Transportation options include Metro-North-Middletown for easy access to surrounding areas, making this area a convenient and comfortable choice for senior living in Middletown.

    Restaurants

    • Tapped (0.2 miles)
    • J's Place (0.2 miles)
    • Equilibrium Taproom (0.2 miles)
    • Clemson Bros. Brewery (0.2 miles)
    • The Switch Inn (0.4 miles)
    • Orange County Bagel Bakery (1 miles)
    • Pizza E Birra (1.1 miles)

    Physicians

    • Middletown Community Health (0.2 miles)
    • Manchester Orthopedic (0.2 miles)
    • Fraser Alleyne MD (0.2 miles)
    • Quazi Al-Tariq (0.9 miles)
    • Goddard S Lainjo (0.9 miles)
    • Miriam MD Kanter Pmr (0.9 miles)
    • Central Valley Orthopedic & Rehabilitation (1 miles)

    Pharmacies

    • Middletown Pharmacy (0.5 miles)
    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.1 miles)
    • Hudson Regional LTC Pharmacy (1.1 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.5 miles)
    • Rite Aid (3.3 miles)

    Hospitals

    • Horton Memorial Hospital (0.7 miles)
    • CSEA State Hospital Chapter (0.7 miles)

    Theaters

    • Middletown Cinemas (1.2 miles)
    • AMC Crystal Run 16 (2.8 miles)

    Cafes

    • Starbucks (2 miles)
    • Panera Bread (2 miles)
    • Noble Coffee Roasters (7 miles)
    • Valkyrie Coffee Roasters (9.7 miles)

    Transportation

    • Metro-North-Middletown (2.6 miles)
    • Orange County Airport (KMGJ) (9.5 miles)

    Parks

    • Circleville Park (4.9 miles)
    • Shannen Park (5.4 miles)
    • Craigville Park (7 miles)
    • Thomas Bull Memorial Park (7.9 miles)
    • Carpenter Field (9.9 miles)

    Frequently Asked Questions

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