The Eliot at Erie Station

Pros

• Residents at The Eliot at Erie Station are met with warmth and care from the dedicated staff, who treat them like family.
• The management team goes above and beyond to ensure the safety and well-being of all residents, especially during challenging times like the pandemic.
• The facility offers a welcoming environment with engaging activities, ensuring residents stay active and social.
• Families feel reassured knowing that their loved ones receive excellent care, making it a great place for senior living.
• The food quality is high, with meals prepared by experienced staff who prioritize residents' satisfaction.
• Staff members are friendly, knowledgeable, and always ready to assist with any needs or concerns.
• The community maintains a clean and well-kept environment that adds to the overall positive experience for residents and visitors alike.

Cons

• A resident reported that their property was not returned after moving, including valuable items worth over two hundred thousand dollars, and accused the staff of deception regarding the return of belongings.
• Some visitors expressed dissatisfaction with the look and feel of the facility during their tour.
• One review mentioned that a family member did not enjoy the food provided at the community.
• A user commented negatively about the area surrounding the community.
• Multiple reviewers strongly advised against bringing elderly loved ones to the facility, labeling it as "horrible."
• A visitor felt that their family member did not belong in the community despite it being safe and clean.

Review

The Eliot at Erie Station has received a mixed bag of reviews from residents, family members, and former tenants. On one hand, many individuals praise the facility for its warm and welcoming environment, highlighting the dedicated staff and quality of care provided to residents. It is described as a “fantastic community” that emphasizes autonomy while ensuring safety and support for its inhabitants. Reviews frequently note the exceptional management team led by Administrator David Nikic, who has built a rapport with residents over his years of service. His approach focuses on treating the facility as one would expect if it were a home for their own family member—a philosophy that resonates well with both staff and residents.

Numerous testimonials emphasize the commitment of the staff during challenging times, particularly throughout the COVID-19 pandemic. Reviewers recount how the management remained proactive in safeguarding residents’ health while still fostering an engaging atmosphere. Residents are encouraged to partake in various activities including Bingo, music therapy sessions, cooking classes, outings to local malls or restaurants, and more. The friendliness and warmth apparent among residents and staff alike create a familial atmosphere that contributes to overall satisfaction.

Moreover, many positive comments highlight renovations made to upgrade facilities as part of an ongoing effort to enhance living conditions at Eliot. The newer amenities are appreciated by both long-term residents and incoming visitors touring the facility. Families considering placing their loved ones in such an environment express relief knowing that there is a strong teamwork mentality among staff members who go above and beyond—sometimes donning uniforms to assist with manual tasks like cleaning or meal preparation when necessary.

However, not all experiences have been positive. A stark contrast emerges through reports from former residents claiming significant grievances about lost personal property—valued over $200K—which allegedly went unreturned after being moved out of the premises. This situation raises serious concerns about trustworthiness regarding personal belongings within the facility's management practices. Testimonials illustrate frustrations revolving around claims made by staff about discarded or returned items; some reviewers allege that their possessions were sifted through by employees without consent or proper protocol.

In addition to lost property complaints, some reviews reflect dissatisfaction with specific aspects of life at Eliot—including instances where families did not find their loved ones happy with food options or recreational activities available on-site. It appears there are varying opinions on food quality which can detract from resident satisfaction; additionally, some visitors reported feelings of disconnect during tours despite noticing aspects they had initially deemed favorable.

Ultimately, The Eliot at Erie Station stands out for its committed workforce willing to foster a nurturing environment filled with engaging activities—but it also faces challenges that need addressing concerning transparency regarding resident property management and ensuring holistic satisfaction across diverse needs effectively catered for all inhabitants residing there. Future improvements may help solidify its reputation further as one of the premier choices for senior living arrangements through enhanced communication between administration and families alongside continued dedication to providing meaningful resident experiences within this supportive framework.

This part of Middletown, New York, offers a vibrant and diverse community with a variety of amenities within close proximity. The neighborhood features a range of dining options including Tapped, J's Place, and Equilibrium Taproom for social gatherings and delicious meals. Nearby healthcare facilities such as Middletown Community Health and Manchester Orthopedic provide convenient medical services for seniors. Additionally, pharmacies like Middletown Pharmacy and CVS Pharmacy are easily accessible for medication needs. For recreational activities, Horton Memorial Hospital is nearby for any emergency situations, while parks like Circleville Park and Shannen Park offer opportunities for outdoor relaxation. Transportation options include Metro-North-Middletown for easy access to surrounding areas, making this area a convenient and comfortable choice for senior living in Middletown.

Restaurants

• Tapped (0.2 miles)
• J's Place (0.2 miles)
• Equilibrium Taproom (0.2 miles)
• Clemson Bros. Brewery (0.2 miles)
• The Switch Inn (0.4 miles)
• Orange County Bagel Bakery (1 miles)
• Pizza E Birra (1.1 miles)

Physicians

• Middletown Community Health (0.2 miles)
• Manchester Orthopedic (0.2 miles)
• Fraser Alleyne MD (0.2 miles)
• Quazi Al-Tariq (0.9 miles)
• Goddard S Lainjo (0.9 miles)
• Miriam MD Kanter Pmr (0.9 miles)
• Central Valley Orthopedic & Rehabilitation (1 miles)

Pharmacies

• Middletown Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.1 miles)
• Hudson Regional LTC Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (3.3 miles)

Hospitals

• Horton Memorial Hospital (0.7 miles)
• CSEA State Hospital Chapter (0.7 miles)

Theaters

• Middletown Cinemas (1.2 miles)
• AMC Crystal Run 16 (2.8 miles)

Cafes

• Starbucks (2 miles)
• Panera Bread (2 miles)
• Noble Coffee Roasters (7 miles)
• Valkyrie Coffee Roasters (9.7 miles)

Transportation

• Metro-North-Middletown (2.6 miles)
• Orange County Airport (KMGJ) (9.5 miles)

Parks

• Circleville Park (4.9 miles)
• Shannen Park (5.4 miles)
• Craigville Park (7 miles)
• Thomas Bull Memorial Park (7.9 miles)
• Carpenter Field (9.9 miles)